11 Emplois pour Entreprises De Services - Maroc
Description De L'emploi
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 267 Route Fnideq, Fnideq, Morocco, Morocco, 93200
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 267 Route Fnideq, Fnideq, Morocco, Morocco, 93200
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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0
Solutions Engineer - Service Provider - Morocco
Casablanca
Cisco
Publié il y a 3 jours
Emploi consulté
Description De L'emploi
**Meet the Team:**
Looking to be part of an innovative and dynamic team? Why not join the Europe, Middle East & Africa Service Provider team at Cisco? There has never been a better time than now to be a part of the Service Provider (SP) industry. Over the last two years, we have seen the acceleration of the digital economy. The role of SPs has never been more important in keeping organizations and customers connected. SPs have proven resilience as they quickly adapted to the sudden shifts in demand and will continue to be the backbone of emerging societies, markets, and industries. As we move forward, they will continue to evolve their strategies to meet shifting customer needs and expectations, providing secure, resilient, balanced, and reliably connected purpose-centric ecosystems. Join us! Be part of an incredible team where you can help build the bridge to possible.
Cisco seeks a Solutions Engineer to partner with our Account Manager in a pre-sales technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs.
Solutions Engineer at Cisco is a key technical role to drive customer digital transformation. You will be a customer-focused technical sales professional who ensures that relevant technical information and guidance is provided to the customer, focusing on customer success and aligned outcomes.
**Your Impact:**
+ Gain access to the broad palette of Cisco technologies and applications in the Service Provider market
+ Direct account and partner responsibilities. Stay abreast of relevant competitive solutions, products and services.
+ Provide technical and sales support for accounts in assigned territory. Perform technical presentations for customers, partners and prospects.
+ Assist with the development of formal sales plans and proposals for assigned opportunities.
+ Lead Pre-sale support including quote, network design, technical and financial proposal, pre-sale testing support etc.
+ Demonstrate technical solutions including Cross-architectural solutions covering Service Provider Routing, Service Provider Mobility, Cloud Compute, Data Center Routing and Switching, Security, Automation and more.
**Minimum Qualifications:**
+ Thorough understanding of Service Provider Network Architecture
+ 5+ years of shown success in designing end to end large complex network to meet Service Providers requirements.
+ Have in-depth knowledge of Service Providers Transport Technologies, Architecture and Protocols including Mobile Backhaul (4G/5G,), FTTx/GPON, BNG, x-Haul (ORAN), Metro, Core and peering layers.
+ Performs Design, analysis and solutioning of Transport SDN Architecture for Fixed & Mobile Converged Network, comprises of Core SP Routing Underlay (IGP, BGP, MPLS, SR-MPLS, SRv6), and Overlay (L3/L2VPN, EVPN, mVPN).
+ Have in-depth knowledge and software skill set of network automation and orchestration, service provisioning and assurance
+ Have product knowledge in advance service provider routing and automation technologies either for Cisco Products or for Cisco Competitor Products
+ Excellent written and verbal communication, listening, and strong presentation skills in English.
+ Ability to work effectively and add value as a team member. Demonstrate technical knowledge and consultative skills to customer executives
+ Strong problem-solving skills: ability to assess a problem and determine an effective course of action.
+ Can work under minimum supervision and under pressure
+ Self-motivated, fast learner and has initiatives
+ Capabilities to have strategic thinking to address customer concern and to support customer business growth.
+ Customer oriented attitude
+ BS/BA (Electrical Engineering/Computer Science) or equivalent from reputable university.
**Preferred Qualifications:**
+ CCIE R/S or CCIE SP certifications or equivalent is preferred
+ Presales experience working with telecom/service provider customers
+ Strong understanding of adjacent technologies/architecture such as Data Center, Security, Enterprise networking
+ Skilled in understanding the customers' business drivers and aligning these to Cisco solutions.
+ Negotiation skills to craft solutions that are beneficial to our customers and Cisco.
+ Have hands on experience in routing and switching products
+ Capabilities to work with various non-technical groups (finance, legal, Post sales)
+ Capabilities to lead a group of people with various technical background
+ Fluency in French & Arabic language.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Looking to be part of an innovative and dynamic team? Why not join the Europe, Middle East & Africa Service Provider team at Cisco? There has never been a better time than now to be a part of the Service Provider (SP) industry. Over the last two years, we have seen the acceleration of the digital economy. The role of SPs has never been more important in keeping organizations and customers connected. SPs have proven resilience as they quickly adapted to the sudden shifts in demand and will continue to be the backbone of emerging societies, markets, and industries. As we move forward, they will continue to evolve their strategies to meet shifting customer needs and expectations, providing secure, resilient, balanced, and reliably connected purpose-centric ecosystems. Join us! Be part of an incredible team where you can help build the bridge to possible.
Cisco seeks a Solutions Engineer to partner with our Account Manager in a pre-sales technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs.
Solutions Engineer at Cisco is a key technical role to drive customer digital transformation. You will be a customer-focused technical sales professional who ensures that relevant technical information and guidance is provided to the customer, focusing on customer success and aligned outcomes.
**Your Impact:**
+ Gain access to the broad palette of Cisco technologies and applications in the Service Provider market
+ Direct account and partner responsibilities. Stay abreast of relevant competitive solutions, products and services.
+ Provide technical and sales support for accounts in assigned territory. Perform technical presentations for customers, partners and prospects.
+ Assist with the development of formal sales plans and proposals for assigned opportunities.
+ Lead Pre-sale support including quote, network design, technical and financial proposal, pre-sale testing support etc.
+ Demonstrate technical solutions including Cross-architectural solutions covering Service Provider Routing, Service Provider Mobility, Cloud Compute, Data Center Routing and Switching, Security, Automation and more.
**Minimum Qualifications:**
+ Thorough understanding of Service Provider Network Architecture
+ 5+ years of shown success in designing end to end large complex network to meet Service Providers requirements.
+ Have in-depth knowledge of Service Providers Transport Technologies, Architecture and Protocols including Mobile Backhaul (4G/5G,), FTTx/GPON, BNG, x-Haul (ORAN), Metro, Core and peering layers.
+ Performs Design, analysis and solutioning of Transport SDN Architecture for Fixed & Mobile Converged Network, comprises of Core SP Routing Underlay (IGP, BGP, MPLS, SR-MPLS, SRv6), and Overlay (L3/L2VPN, EVPN, mVPN).
+ Have in-depth knowledge and software skill set of network automation and orchestration, service provisioning and assurance
+ Have product knowledge in advance service provider routing and automation technologies either for Cisco Products or for Cisco Competitor Products
+ Excellent written and verbal communication, listening, and strong presentation skills in English.
+ Ability to work effectively and add value as a team member. Demonstrate technical knowledge and consultative skills to customer executives
+ Strong problem-solving skills: ability to assess a problem and determine an effective course of action.
+ Can work under minimum supervision and under pressure
+ Self-motivated, fast learner and has initiatives
+ Capabilities to have strategic thinking to address customer concern and to support customer business growth.
+ Customer oriented attitude
+ BS/BA (Electrical Engineering/Computer Science) or equivalent from reputable university.
**Preferred Qualifications:**
+ CCIE R/S or CCIE SP certifications or equivalent is preferred
+ Presales experience working with telecom/service provider customers
+ Strong understanding of adjacent technologies/architecture such as Data Center, Security, Enterprise networking
+ Skilled in understanding the customers' business drivers and aligning these to Cisco solutions.
+ Negotiation skills to craft solutions that are beneficial to our customers and Cisco.
+ Have hands on experience in routing and switching products
+ Capabilities to work with various non-technical groups (finance, legal, Post sales)
+ Capabilities to lead a group of people with various technical background
+ Fluency in French & Arabic language.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Ce travail est-il un succès ou un échec ?
Postulez dès maintenant
1
Description De L'emploi
Service Owner Microsoft 365 F/H
**Détail de l'offre**
**Informations générales**
**Entité de rattachement**
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 110 000 collaborateurs pour un chiffre d'affaires de 31,3 milliards d'euros en 2025, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés.
Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2025 » du magazine TIME.
Leader mondial des systèmes électriques aéronautiques, Safran Electrical & Power est un acteur dans l'électrification des équipements et de la propulsion électrique et hybride. Maîtrisant la chaîne énergétique embarquée, l'entreprise conçoit et fournit des architectures et des solutions modulaires, innovantes et optimisées.
Parce que nous sommes persuadés que chaque talent compte, nous valorisons et encourageons les candidatures de personnes en situation de handicap pour nos opportunités d'emploi.
**Référence**
D2025R
**Description du poste**
**Domaine métier**
Performance et support
**Métier / Emploi**
Systemes d'informations - Administrateur d'outils / de systemes / de reseaux-telecom
**Intitulé du poste**
Service Owner Microsoft 365 F/H
**Type contrat**
CDI
**Statut (CSP)**
Ingénieur & Cadre
**Temps de travail**
Temps complet
**Parlons de votre future mission**
Rattaché(e) au responsable de l'équipe « Workplace Build and Products » en charge des activités d'ingénierie du poste de travail, le ou la Service Owner Microsoft 365 aura pour missions de:
- Contribuer activement aux projets de déploiement et d'évolution des produits Microsoft 365
- Assurer le suivi et le reporting (quotas de storage utilisateurs consommés, volume d'incidents, .)
- Valider, adapter et décliner les standards du groupe pour répondre aux enjeux de notre organisation
- Qualifier les demandes de projets ou d'évolutions des solutions Microsoft (monitoring, .)
- Participer au maintien du référentiel documentaire de l'équipe : catalogue, gestion des drivers audio et vidéo, documentations techniques d'exploitation
- Participer à la résolution de problèmes et d'incidents complexes, définition des arbres de décisions
- Être garant de la gestion du cycle de vie des produits Microsoft
- Participer à la définition des évolutions techniques, de leur documentation, recettes et validations
- Coordonner des actions techniques ou de tests réalisées par nos sous traitants ou les référents techniques poste de travail de nos sites
- Contribuer au transfert de compétences vers les équipes de support
- Prendre en charge la responsabilité du service, être garant de la performance et qualité de la documentation
- Participer aux communautés d'experts groupe
- Proposer des améliorations et évolutions techniques en lien avec les remontées des utilisateurs
**Parlons de vous**
De profil bac+5 avec un minimum de 5 ans d'expérience en pilotage de projet, le ou la candidate devra mettre en œuvre le savoir-faire et les connaissances suivantes :
- Expert de la suite Microsoft 365, en priorité :
1. Sharepoint, OneDrive, Exchange Online, Office 365
2. Office admin center, Power Automate, Power Apps, PowerShell
3. Add-ons MS-Projects et Visio
- Maîtrise des drivers audio et vidéo en lien avec Teams
- Maitrise des méthodes d'analyse, de traitements des Incidents et de résolution des Problèmes
- Gestion base de connaissance technique
Compétences transverses
- Bonnes connaissances des technologies constituant un système d'information (infrastructures et environnements applicatifs)
- Certification ITIL (v4) avec une maîtrise du Change Management
- Compétences linguistiques Français / Anglais nécessaires
- Expérience réussie dans un contexte international industriel serait un plus
- Une certification MS-900 « Principes de base de Microsoft 365 » serait un plus
Know-how:
- Aptitude à communiquer
- Esprit d'équipe et sens de la relation
- Forte orientation service client
**Localisation du poste**
**Localisation du poste**
Maghreb, Maroc
**Ville**
Casablanca
**Critères candidat**
**Niveau d'études min. requis**
BAC+5
**Niveau d'expérience min. requis**
Supérieure à 5 ans
**Langues**
+ Français (Courant)
+ Anglais (Courant)
**Détail de l'offre**
**Informations générales**
**Entité de rattachement**
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 110 000 collaborateurs pour un chiffre d'affaires de 31,3 milliards d'euros en 2025, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés.
Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2025 » du magazine TIME.
Leader mondial des systèmes électriques aéronautiques, Safran Electrical & Power est un acteur dans l'électrification des équipements et de la propulsion électrique et hybride. Maîtrisant la chaîne énergétique embarquée, l'entreprise conçoit et fournit des architectures et des solutions modulaires, innovantes et optimisées.
Parce que nous sommes persuadés que chaque talent compte, nous valorisons et encourageons les candidatures de personnes en situation de handicap pour nos opportunités d'emploi.
**Référence**
D2025R
**Description du poste**
**Domaine métier**
Performance et support
**Métier / Emploi**
Systemes d'informations - Administrateur d'outils / de systemes / de reseaux-telecom
**Intitulé du poste**
Service Owner Microsoft 365 F/H
**Type contrat**
CDI
**Statut (CSP)**
Ingénieur & Cadre
**Temps de travail**
Temps complet
**Parlons de votre future mission**
Rattaché(e) au responsable de l'équipe « Workplace Build and Products » en charge des activités d'ingénierie du poste de travail, le ou la Service Owner Microsoft 365 aura pour missions de:
- Contribuer activement aux projets de déploiement et d'évolution des produits Microsoft 365
- Assurer le suivi et le reporting (quotas de storage utilisateurs consommés, volume d'incidents, .)
- Valider, adapter et décliner les standards du groupe pour répondre aux enjeux de notre organisation
- Qualifier les demandes de projets ou d'évolutions des solutions Microsoft (monitoring, .)
- Participer au maintien du référentiel documentaire de l'équipe : catalogue, gestion des drivers audio et vidéo, documentations techniques d'exploitation
- Participer à la résolution de problèmes et d'incidents complexes, définition des arbres de décisions
- Être garant de la gestion du cycle de vie des produits Microsoft
- Participer à la définition des évolutions techniques, de leur documentation, recettes et validations
- Coordonner des actions techniques ou de tests réalisées par nos sous traitants ou les référents techniques poste de travail de nos sites
- Contribuer au transfert de compétences vers les équipes de support
- Prendre en charge la responsabilité du service, être garant de la performance et qualité de la documentation
- Participer aux communautés d'experts groupe
- Proposer des améliorations et évolutions techniques en lien avec les remontées des utilisateurs
**Parlons de vous**
De profil bac+5 avec un minimum de 5 ans d'expérience en pilotage de projet, le ou la candidate devra mettre en œuvre le savoir-faire et les connaissances suivantes :
- Expert de la suite Microsoft 365, en priorité :
1. Sharepoint, OneDrive, Exchange Online, Office 365
2. Office admin center, Power Automate, Power Apps, PowerShell
3. Add-ons MS-Projects et Visio
- Maîtrise des drivers audio et vidéo en lien avec Teams
- Maitrise des méthodes d'analyse, de traitements des Incidents et de résolution des Problèmes
- Gestion base de connaissance technique
Compétences transverses
- Bonnes connaissances des technologies constituant un système d'information (infrastructures et environnements applicatifs)
- Certification ITIL (v4) avec une maîtrise du Change Management
- Compétences linguistiques Français / Anglais nécessaires
- Expérience réussie dans un contexte international industriel serait un plus
- Une certification MS-900 « Principes de base de Microsoft 365 » serait un plus
Know-how:
- Aptitude à communiquer
- Esprit d'équipe et sens de la relation
- Forte orientation service client
**Localisation du poste**
**Localisation du poste**
Maghreb, Maroc
**Ville**
Casablanca
**Critères candidat**
**Niveau d'études min. requis**
BAC+5
**Niveau d'expérience min. requis**
Supérieure à 5 ans
**Langues**
+ Français (Courant)
+ Anglais (Courant)
Ce travail est-il un succès ou un échec ?
Postulez dès maintenant
2
Ingénieur Commercial Service (H/F)
Rabat
Otis Elevator Company
Publié il y a 3 jours
Emploi consulté
Description De L'emploi
**Date Posted:**
**Country:**
Morocco
**Location:**
Province Agdal Descartes,FES
**Ingénieur Commercial Service** **(h/f/x)** **- Maroc**
**Otis développe son activité et recherche un Ingénieur Commercial Service (H/F) pour intégrer notre agence de Fès/Meknes**
**Missions :**
Au quotidien, vos missions sont les suivantes :
+ Rendez-vous clients / Animation de la relation client et développement de réseau / Pilotage et relance de votre portefeuille d'affaires / Négociation et conclusion des affaires en préservant les marges
+ En lien étroit avec les équipes techniques et chiffrages, négocier les propositions avec vos clients.
+ Être responsable de la bonne conduite des projets dans leur intégralité afin de garantir la satisfaction client, de l'émission des offres jusqu'à la clôture des affaires.
+ Étude des dossiers d'appels d'offres
+ Coordination de l'équipe projet (ingénieur d'étude, assistant(e)s, autres fonctions support)
+ Anticiper les besoins de vos clients et comprendre leurs problématiques. Vous leur proposez des solutions innovantes et assurer la promotion du savoir-faire d'Otis.
**Profil :**
+ Vous êtes diplômé(e) d'un Bac + 5, idéalement en commerce ou équivalent
+ Une première expérience (minimum 2 ans) en gestion de portefeuille clients sera appréciée
+ Organisé(e) et autonome, vous avez le goût du challenge
+ Excellente connaissance du français et de l'anglais.
+ Votre écoute client, votre sens de l'équipe et votre excellence opérationnelle feront la différence
**Qu'avons-nous à vous offrir ?**
Nous vous offrons une fonction dans une entreprise internationale, mais avec une ambiance familiale authentique. Les opportunités internes de carrière chez Otis sont bien réelles : grand nombre de nos postes évolutifs sont pourvus en interne.
**Vous pouvez compter sur un salaire de 10K Dirhams à 13K Dirhams net selon** votre profil, **un véhicule de fonction, un treizième mois, des indemnités liées à la fonction occupée.**
**Est-ce le job avec un grand J pour vous ?**
Nous aidons nos équipes à atteindre à leur plus haut potentiel.
Nous créons une culture inclusive qui encourage et favorise la diversité nécessaire pour innover et se développer dans un monde plus grand, plus rapide et plus intelligent.
Ensemble, nous façonnons nos carrières, notre environnement de travail, nos industries et notre monde pour bâtir un avenir hors du commun.
**N'hésitez pas et faisons connaissance !**
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
**Country:**
Morocco
**Location:**
Province Agdal Descartes,FES
**Ingénieur Commercial Service** **(h/f/x)** **- Maroc**
**Otis développe son activité et recherche un Ingénieur Commercial Service (H/F) pour intégrer notre agence de Fès/Meknes**
**Missions :**
Au quotidien, vos missions sont les suivantes :
+ Rendez-vous clients / Animation de la relation client et développement de réseau / Pilotage et relance de votre portefeuille d'affaires / Négociation et conclusion des affaires en préservant les marges
+ En lien étroit avec les équipes techniques et chiffrages, négocier les propositions avec vos clients.
+ Être responsable de la bonne conduite des projets dans leur intégralité afin de garantir la satisfaction client, de l'émission des offres jusqu'à la clôture des affaires.
+ Étude des dossiers d'appels d'offres
+ Coordination de l'équipe projet (ingénieur d'étude, assistant(e)s, autres fonctions support)
+ Anticiper les besoins de vos clients et comprendre leurs problématiques. Vous leur proposez des solutions innovantes et assurer la promotion du savoir-faire d'Otis.
**Profil :**
+ Vous êtes diplômé(e) d'un Bac + 5, idéalement en commerce ou équivalent
+ Une première expérience (minimum 2 ans) en gestion de portefeuille clients sera appréciée
+ Organisé(e) et autonome, vous avez le goût du challenge
+ Excellente connaissance du français et de l'anglais.
+ Votre écoute client, votre sens de l'équipe et votre excellence opérationnelle feront la différence
**Qu'avons-nous à vous offrir ?**
Nous vous offrons une fonction dans une entreprise internationale, mais avec une ambiance familiale authentique. Les opportunités internes de carrière chez Otis sont bien réelles : grand nombre de nos postes évolutifs sont pourvus en interne.
**Vous pouvez compter sur un salaire de 10K Dirhams à 13K Dirhams net selon** votre profil, **un véhicule de fonction, un treizième mois, des indemnités liées à la fonction occupée.**
**Est-ce le job avec un grand J pour vous ?**
Nous aidons nos équipes à atteindre à leur plus haut potentiel.
Nous créons une culture inclusive qui encourage et favorise la diversité nécessaire pour innover et se développer dans un monde plus grand, plus rapide et plus intelligent.
Ensemble, nous façonnons nos carrières, notre environnement de travail, nos industries et notre monde pour bâtir un avenir hors du commun.
**N'hésitez pas et faisons connaissance !**
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Ce travail est-il un succès ou un échec ?
Postulez dès maintenant
3
Description De L'emploi
Ingénieur Services d'impression H/F F/H
**Détail de l'offre**
**Informations générales**
**Entité de rattachement**
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 110 000 collaborateurs pour un chiffre d'affaires de 31,3 milliards d'euros en 2025, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés.
Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2025 » du magazine TIME.
Leader mondial des systèmes électriques aéronautiques, Safran Electrical & Power est un acteur dans l'électrification des équipements et de la propulsion électrique et hybride. Maîtrisant la chaîne énergétique embarquée, l'entreprise conçoit et fournit des architectures et des solutions modulaires, innovantes et optimisées.
Parce que nous sommes persuadés que chaque talent compte, nous valorisons et encourageons les candidatures de personnes en situation de handicap pour nos opportunités d'emploi.
**Référence**
**Description du poste**
**Domaine métier**
Performance et support
**Métier / Emploi**
Systemes d'informations - Administrateur d'outils / de systemes / de reseaux-telecom
**Intitulé du poste**
Ingénieur Services d'impression H/F F/H
**Type contrat**
CDI
**Statut (CSP)**
Ingénieur & Cadre
**Temps de travail**
Temps complet
**Parlons de votre future mission**
Rattaché.e au responsable de l'équipe « Workplace Build and Products » en charge des activités d'ingénierie du poste de travail, l'Ingénieur Services d'impression aura pour missions de:
- contribuer activement aux projets de modernisation et standardisation de nos environnements d'impression
- valider, adapter et décliner les standards du groupe pour répondre aux enjeux de notre organisation
- qualifier les demandes de projets ou d'évolutions des environnements d'impression
- participer au maintient du référentiel documentaire de l'équipe : catalogue matériels, Gestion des impressions, gestion des drivers, documentations techniques d'exploitation
- participer à la résolution d'incidents complexes
- participer à la définition de solutions techniques (Impression sécurisé, impression Industriel, Scan, etc), leur documentation, recettes et validations
- coordonner des actions techniques ou de tests réalisées par nos sous traitants ou les référents techniques poste de travail de nos sites
- contribuer au transfert de compétences vers les équipes de support
- prendre en charge la responsabilité en tant que « Service Owner », être garant de la performance et qualité de la documentation
- participer aux communautés d'experts groupe
- proposer des améliorations et évolutions techniques
**Mais encore ? (avantages, spécificités, .)**
Compétences transverses
- Bonnes connaissances des technologies constituant un système d'information (infrastructures et environnements applicatifs)
- Connaissance ITIL
- Compétences linguistiques Français / Anglais nécessaires
- Expérience réussie dans un contexte international industriel serait un plus
Know-how:
- Résolution de problèmes
- Aptitude à communiquer
- Esprit d'équipe et sens de la relation
- Forte orientation service client
**Parlons de vous**
La/le candidat.e devra mettre en œuvre le savoir-faire et les connaissances suivantes :
- Expert des environnements standards d'impression : Bureautique, Industriel, SafeQ
- Expertise sur les processus et composants et protocoles d'impression, à minima sous Windows (format PostScript1, EMF, Raw ; serveurs d'impression, print spooler, . )
- Connaissance des options et fonctionnalités disponibles sur les copieurs, MFP et traceurs d'au moins un constructeur majeur du marché (CANON, KONICA Minolta, HP, etc.
- Expérience de gestion d'un parc de copieur réparti sur plusieurs sites
- Maitrise des méthodes d'analyse et traitements d'incidents (processus Windows, journaux évènements.)
- Gestion base de connaissance technique
**Localisation du poste**
**Localisation du poste**
Maghreb, Maroc
**Ville**
Casablanca
**Critères candidat**
**Niveau d'études min. requis**
BAC+5
**Niveau d'expérience min. requis**
Supérieure à 3 ans
**Langues**
+ Anglais (Courant)
+ Français (Courant)
**Détail de l'offre**
**Informations générales**
**Entité de rattachement**
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 110 000 collaborateurs pour un chiffre d'affaires de 31,3 milliards d'euros en 2025, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés.
Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2025 » du magazine TIME.
Leader mondial des systèmes électriques aéronautiques, Safran Electrical & Power est un acteur dans l'électrification des équipements et de la propulsion électrique et hybride. Maîtrisant la chaîne énergétique embarquée, l'entreprise conçoit et fournit des architectures et des solutions modulaires, innovantes et optimisées.
Parce que nous sommes persuadés que chaque talent compte, nous valorisons et encourageons les candidatures de personnes en situation de handicap pour nos opportunités d'emploi.
**Référence**
**Description du poste**
**Domaine métier**
Performance et support
**Métier / Emploi**
Systemes d'informations - Administrateur d'outils / de systemes / de reseaux-telecom
**Intitulé du poste**
Ingénieur Services d'impression H/F F/H
**Type contrat**
CDI
**Statut (CSP)**
Ingénieur & Cadre
**Temps de travail**
Temps complet
**Parlons de votre future mission**
Rattaché.e au responsable de l'équipe « Workplace Build and Products » en charge des activités d'ingénierie du poste de travail, l'Ingénieur Services d'impression aura pour missions de:
- contribuer activement aux projets de modernisation et standardisation de nos environnements d'impression
- valider, adapter et décliner les standards du groupe pour répondre aux enjeux de notre organisation
- qualifier les demandes de projets ou d'évolutions des environnements d'impression
- participer au maintient du référentiel documentaire de l'équipe : catalogue matériels, Gestion des impressions, gestion des drivers, documentations techniques d'exploitation
- participer à la résolution d'incidents complexes
- participer à la définition de solutions techniques (Impression sécurisé, impression Industriel, Scan, etc), leur documentation, recettes et validations
- coordonner des actions techniques ou de tests réalisées par nos sous traitants ou les référents techniques poste de travail de nos sites
- contribuer au transfert de compétences vers les équipes de support
- prendre en charge la responsabilité en tant que « Service Owner », être garant de la performance et qualité de la documentation
- participer aux communautés d'experts groupe
- proposer des améliorations et évolutions techniques
**Mais encore ? (avantages, spécificités, .)**
Compétences transverses
- Bonnes connaissances des technologies constituant un système d'information (infrastructures et environnements applicatifs)
- Connaissance ITIL
- Compétences linguistiques Français / Anglais nécessaires
- Expérience réussie dans un contexte international industriel serait un plus
Know-how:
- Résolution de problèmes
- Aptitude à communiquer
- Esprit d'équipe et sens de la relation
- Forte orientation service client
**Parlons de vous**
La/le candidat.e devra mettre en œuvre le savoir-faire et les connaissances suivantes :
- Expert des environnements standards d'impression : Bureautique, Industriel, SafeQ
- Expertise sur les processus et composants et protocoles d'impression, à minima sous Windows (format PostScript1, EMF, Raw ; serveurs d'impression, print spooler, . )
- Connaissance des options et fonctionnalités disponibles sur les copieurs, MFP et traceurs d'au moins un constructeur majeur du marché (CANON, KONICA Minolta, HP, etc.
- Expérience de gestion d'un parc de copieur réparti sur plusieurs sites
- Maitrise des méthodes d'analyse et traitements d'incidents (processus Windows, journaux évènements.)
- Gestion base de connaissance technique
**Localisation du poste**
**Localisation du poste**
Maghreb, Maroc
**Ville**
Casablanca
**Critères candidat**
**Niveau d'études min. requis**
BAC+5
**Niveau d'expérience min. requis**
Supérieure à 3 ans
**Langues**
+ Anglais (Courant)
+ Français (Courant)
Ce travail est-il un succès ou un échec ?
Postulez dès maintenant
4
Service Sales Support Representative - French Speaker
Casablanca
Eaton Corporation
Publié il y a 3 jours
Emploi consulté
Description De L'emploi
At **Eaton** , we're committed to improving the quality of life and the environment through intelligent power management technologies. With operations in over 175 countries, we help customers manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Our culture is built on innovation, inclusion, and a shared purpose to make what matters work.
We're currently looking for a **Service Sales Support Representative** - **French Speaker** to join our team, driving service revenue growth and customer satisfaction across the region. Based in **Casablanca** , this role will support sales activities, manage service quotations, and collaborate cross-functionally to deliver exceptional customer experiences and position Eaton as a trusted service partner.
**What you'll do:**
+ Promote and Sell Services/Products: Engage with customers via phone or email to promote distributed services and products, educating them on business impact and offering replacements or related services.
+ Generate and Follow Up on Quotations: Create service quotations and ensure consistent follow-up until the customer issues a Purchase Order.
+ Proactive Customer Engagement: Actively reach out to customers based on generated leads to increase service revenue and address non-standard queries with tailored solutions.
+ Product & Service Expertise: Develop deep knowledge of the distributed product portfolio and related services to maximize sales potential and customer impact.
+ Customer Relationship Management: Build and maintain professional relationships with customers, ensuring high levels of satisfaction and trust.
+ Cross-Functional Collaboration: Work closely with sales, finance, product, technical support, and marketing teams to understand internal processes and support sales efforts.
+ Sales Forecasting & Progress Tracking: Organize regular meetings with sales and channel managers to review forecasts and monitor work progress.
+ Account Ownership: Begin taking direct ownership of selected accounts, including contract renewals and less technical sales opportunities.
+ Data Accuracy & Escalation: Identify and escalate issues related to data accuracy within the scope of responsibility.Contract Management & Upselling: Manage service maintenance contracts and focus on upselling to capture new business opportunities.
**Qualifications:**
+ Bachelor's or Master's degree in Business, Management, or related field
+ Experience in sales support, customer service, or inside sales
+ Proficiency in CRM tools (preferably Salesforce)
+ Strong Excel skills (tracking, analysis, reporting)
+ Strong analytical and problem-solving abilities
+ High level of accuracy and attention to detail
+ Ability to manage priorities and high volumes of work
+ Ability to identify data gaps and propose improvements
**Skills:**
+ Sales or order management experience preferably on electrical /IT/ telecommunications is a plus.
+ Technical sales aptitude
+ Market, Industry, Channel and Competitive Knowledge would be a plus
+ Salesforce CRM knowledge is a plus.
+ Negotiation and consultative selling skills.
+ Excellent Communication and Interpersonal Skills
+ Adapting and driving change and process improvements.
+ Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting.
+ Fluent French and intermediate English capabilities.
+ Proactive and autonomous
+ Responsive and able to manage urgency
+ Analytical mindset
+ Resilient under pressure
+ Results- and solution-oriented
\#LI-AO1
_We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law._
We're currently looking for a **Service Sales Support Representative** - **French Speaker** to join our team, driving service revenue growth and customer satisfaction across the region. Based in **Casablanca** , this role will support sales activities, manage service quotations, and collaborate cross-functionally to deliver exceptional customer experiences and position Eaton as a trusted service partner.
**What you'll do:**
+ Promote and Sell Services/Products: Engage with customers via phone or email to promote distributed services and products, educating them on business impact and offering replacements or related services.
+ Generate and Follow Up on Quotations: Create service quotations and ensure consistent follow-up until the customer issues a Purchase Order.
+ Proactive Customer Engagement: Actively reach out to customers based on generated leads to increase service revenue and address non-standard queries with tailored solutions.
+ Product & Service Expertise: Develop deep knowledge of the distributed product portfolio and related services to maximize sales potential and customer impact.
+ Customer Relationship Management: Build and maintain professional relationships with customers, ensuring high levels of satisfaction and trust.
+ Cross-Functional Collaboration: Work closely with sales, finance, product, technical support, and marketing teams to understand internal processes and support sales efforts.
+ Sales Forecasting & Progress Tracking: Organize regular meetings with sales and channel managers to review forecasts and monitor work progress.
+ Account Ownership: Begin taking direct ownership of selected accounts, including contract renewals and less technical sales opportunities.
+ Data Accuracy & Escalation: Identify and escalate issues related to data accuracy within the scope of responsibility.Contract Management & Upselling: Manage service maintenance contracts and focus on upselling to capture new business opportunities.
**Qualifications:**
+ Bachelor's or Master's degree in Business, Management, or related field
+ Experience in sales support, customer service, or inside sales
+ Proficiency in CRM tools (preferably Salesforce)
+ Strong Excel skills (tracking, analysis, reporting)
+ Strong analytical and problem-solving abilities
+ High level of accuracy and attention to detail
+ Ability to manage priorities and high volumes of work
+ Ability to identify data gaps and propose improvements
**Skills:**
+ Sales or order management experience preferably on electrical /IT/ telecommunications is a plus.
+ Technical sales aptitude
+ Market, Industry, Channel and Competitive Knowledge would be a plus
+ Salesforce CRM knowledge is a plus.
+ Negotiation and consultative selling skills.
+ Excellent Communication and Interpersonal Skills
+ Adapting and driving change and process improvements.
+ Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting.
+ Fluent French and intermediate English capabilities.
+ Proactive and autonomous
+ Responsive and able to manage urgency
+ Analytical mindset
+ Resilient under pressure
+ Results- and solution-oriented
\#LI-AO1
_We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law._
Ce travail est-il un succès ou un échec ?
Postulez dès maintenant
5
Room Service Manager - Taghazout Bay Marriott Resort
Taghazout
Marriott
Publié il y a 3 jours
Emploi consulté
Description De L'emploi
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Taghazout Bay, Taghazout, Agadir, Morocco, 80750
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Room Service Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Ensures property policies are administered fairly and consistently.
- Communicates areas in need of attention to staff and follows up to ensure follow through.
- Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Room Service Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Celebrates successes and publicly recognizes the contributions of team members.
- Communicates performance expectations in accordance with job descriptions for each position.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Observes service behaviors of employees and provides feedback to individuals.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Supervises service behaviors of employees and provides feedback to individuals.
**Room Service Financial and Budgeting Goals**
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Empowers employees to provide excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels
- Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.
- Sets a positive example for guest relations.
- Handles guest problems and complaints.
- Participates in the employee performance appraisal process, providing feedback as needed.
**Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.
- Trains staff and monitors adherence to all cash handling and credit policies and procedures.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Recognizes good quality products and presentations.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Taghazout Bay, Taghazout, Agadir, Morocco, 80750
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Room Service Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Ensures property policies are administered fairly and consistently.
- Communicates areas in need of attention to staff and follows up to ensure follow through.
- Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Room Service Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Celebrates successes and publicly recognizes the contributions of team members.
- Communicates performance expectations in accordance with job descriptions for each position.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Observes service behaviors of employees and provides feedback to individuals.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Supervises service behaviors of employees and provides feedback to individuals.
**Room Service Financial and Budgeting Goals**
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Empowers employees to provide excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels
- Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.
- Sets a positive example for guest relations.
- Handles guest problems and complaints.
- Participates in the employee performance appraisal process, providing feedback as needed.
**Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.
- Trains staff and monitors adherence to all cash handling and credit policies and procedures.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Recognizes good quality products and presentations.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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6
At Your Service Agent - Taghazout Bay Marriott Resort
Taghazout
Marriott
Publié il y a 3 jours
Emploi consulté
Description De L'emploi
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Taghazout Bay, Taghazout, Agadir, Morocco, 80750
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Taghazout Bay, Taghazout, Agadir, Morocco, 80750
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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7
Field Service Engineer - Moyenne & Basse Tension (H/F)
Casablanca
Eaton Corporation
Publié il y a 3 jours
Emploi consulté
Description De L'emploi
Rejoignez Eaton à Casablanca, acteur majeur des solutions de gestion de l'énergie, au sein de la division Power Distribution (PD).
Nos équipes accompagnent les industriels, infrastructures et acteurs tertiaires dans la mise en service, la maintenance et l'optimisation de leurs installations électriques moyenne et basse tension.
Dans un contexte de croissance de nos activités de services, nous recherchons un(e) Field Service Engineer itinérant(e), véritable partenaire technique de nos clients sur le terrain.
**Vos missions**
En tant qu'ingénieur(e) de service terrain, vous intervenez chez nos clients pour assurer :
**Installation & mise en service**
+ Installation, tests et mise en service d'équipements moyenne et basse tension
+ Réalisation de mesures électriques (isolement, chute de tension, pertes diélectriques, essais haute tension, tests de relais, etc.)
+ Interprétation des données de tests et validation des performances
**Maintenance & dépannage**
+ Maintenance préventive et corrective sur installations électriques (sous tension partielle ou totale)
+ Diagnostic et résolution de pannes mécaniques et électriques
+ Prise de décision sur la remise en service des équipements après intervention
**Projets & expertise technique**
+ Assemblage, test et mise en service d'installations électriques complexes et automatisées
+ Préparation des procédures d'essais et participation aux réceptions clients
+ Rédaction de rapports techniques (protocoles de tests, comptes rendus d'intervention, plans de travail)
**Relation client & conseil**
+ Conseil aux clients sur la conception et l'implantation des installations (locaux électriques, architecture)
+ Formation des clients à l'utilisation et à la maintenance des équipements
+ Développement d'une relation client durable et orientée service
**Organisation & environnement de travail**
+ Travail en autonomie ou en équipe (membre ou lead technique)
+ Coordination avec les équipes internes, sous-traitants et
**Profil recherché**
**Formation & expérience**
+ Diplôme en électricité ou génie industriel (Ingénieur / Bac+5 ou équivalent)
+ Minimum 2 ans d'expérience sur des systèmes moyenne et basse tension, idéalement en environnement service terrain
**Compétences clés**
+ Solide connaissance de l'environnement industriel
+ Connaissances de base en automatisme et relais de sécurité
+ Bonne maîtrise des normes, réglementations et exigences HSE, qualité et environnement
+ Capacité d'analyse et de résolution de problèmes techniques complexes
+ Orientation client forte et excellent relationnel
+ Esprit d'analyse et capacité à prendre des décisions rapidement
**Langues**
+ Français courant
+ Bon niveau d'anglais (écrit et oral)
**Conditions & spécificités du poste**
+ Poste en itinérance totale
+ Déplacements fréquents au Maroc et en Afrique francophone
+ Horaires flexibles (interventions possibles en dehors des heures de bureau / week-ends)
+ Permis de conduire requis
**Pourquoi nous rejoindre ?**
+ Environnement technique à forte valeur ajoutée
+ Projets variés dans des secteurs industriels clés
+ Fort niveau d'autonomie et de responsabilité
+ Opportunités de développement technique et international
\#LI-JC2
Toutes les candidatures peuvent nécessiter la participation à des entretiens en visioconférence et en présentiel dans le cadre du processus de recrutement. Tous les candidats seront évalués au regard de compétences en lien avec le poste. Le respect de la vie privée des candidats ainsi que la sécurité de leurs données seront assurés conformément à la réglementation en vigueur.
Nous nous engageons à garantir l'égalité des chances en matière d'emploi, tant pour les candidats que pour les collaborateurs. Nos processus de recrutement reposent sur des critères de sélection équilibrés et excluent toute forme de discrimination illégale fondée sur l'âge, la couleur de peau, le handicap, la situation familiale, l'origine nationale, le sexe, l'identité de genre, les informations génétiques, la race ou l'origine ethnique, la religion, l'orientation sexuelle, ou toute autre caractéristique protégée par la loi.
Nos équipes accompagnent les industriels, infrastructures et acteurs tertiaires dans la mise en service, la maintenance et l'optimisation de leurs installations électriques moyenne et basse tension.
Dans un contexte de croissance de nos activités de services, nous recherchons un(e) Field Service Engineer itinérant(e), véritable partenaire technique de nos clients sur le terrain.
**Vos missions**
En tant qu'ingénieur(e) de service terrain, vous intervenez chez nos clients pour assurer :
**Installation & mise en service**
+ Installation, tests et mise en service d'équipements moyenne et basse tension
+ Réalisation de mesures électriques (isolement, chute de tension, pertes diélectriques, essais haute tension, tests de relais, etc.)
+ Interprétation des données de tests et validation des performances
**Maintenance & dépannage**
+ Maintenance préventive et corrective sur installations électriques (sous tension partielle ou totale)
+ Diagnostic et résolution de pannes mécaniques et électriques
+ Prise de décision sur la remise en service des équipements après intervention
**Projets & expertise technique**
+ Assemblage, test et mise en service d'installations électriques complexes et automatisées
+ Préparation des procédures d'essais et participation aux réceptions clients
+ Rédaction de rapports techniques (protocoles de tests, comptes rendus d'intervention, plans de travail)
**Relation client & conseil**
+ Conseil aux clients sur la conception et l'implantation des installations (locaux électriques, architecture)
+ Formation des clients à l'utilisation et à la maintenance des équipements
+ Développement d'une relation client durable et orientée service
**Organisation & environnement de travail**
+ Travail en autonomie ou en équipe (membre ou lead technique)
+ Coordination avec les équipes internes, sous-traitants et
**Profil recherché**
**Formation & expérience**
+ Diplôme en électricité ou génie industriel (Ingénieur / Bac+5 ou équivalent)
+ Minimum 2 ans d'expérience sur des systèmes moyenne et basse tension, idéalement en environnement service terrain
**Compétences clés**
+ Solide connaissance de l'environnement industriel
+ Connaissances de base en automatisme et relais de sécurité
+ Bonne maîtrise des normes, réglementations et exigences HSE, qualité et environnement
+ Capacité d'analyse et de résolution de problèmes techniques complexes
+ Orientation client forte et excellent relationnel
+ Esprit d'analyse et capacité à prendre des décisions rapidement
**Langues**
+ Français courant
+ Bon niveau d'anglais (écrit et oral)
**Conditions & spécificités du poste**
+ Poste en itinérance totale
+ Déplacements fréquents au Maroc et en Afrique francophone
+ Horaires flexibles (interventions possibles en dehors des heures de bureau / week-ends)
+ Permis de conduire requis
**Pourquoi nous rejoindre ?**
+ Environnement technique à forte valeur ajoutée
+ Projets variés dans des secteurs industriels clés
+ Fort niveau d'autonomie et de responsabilité
+ Opportunités de développement technique et international
\#LI-JC2
Toutes les candidatures peuvent nécessiter la participation à des entretiens en visioconférence et en présentiel dans le cadre du processus de recrutement. Tous les candidats seront évalués au regard de compétences en lien avec le poste. Le respect de la vie privée des candidats ainsi que la sécurité de leurs données seront assurés conformément à la réglementation en vigueur.
Nous nous engageons à garantir l'égalité des chances en matière d'emploi, tant pour les candidats que pour les collaborateurs. Nos processus de recrutement reposent sur des critères de sélection équilibrés et excluent toute forme de discrimination illégale fondée sur l'âge, la couleur de peau, le handicap, la situation familiale, l'origine nationale, le sexe, l'identité de genre, les informations génétiques, la race ou l'origine ethnique, la religion, l'orientation sexuelle, ou toute autre caractéristique protégée par la loi.
Ce travail est-il un succès ou un échec ?
Postulez dès maintenant
8
HR Business Partner, PXT Customer Service, EMEA CS PXT (HR)
Rabat
Amazon
Publié il y a 3 jours
Emploi consulté
Description De L'emploi
Description
Amazon is seeking an exceptional talented, innovative, extremely hands-on, customer-obsessed HR Leader with a passion for establishing and developing first-class HR strategies to join our highly professional HR department.
If you thrive in a challenging and face-paced environment, this is the place for you. The role will require the ability to establish HR priorities and operating mechanisms to drive change. The person in this role must be able to interface effectively with professionals at all levels. You'll need excellent communication, strategic thinking and planning abilities, and the agility to function in an innovative environment. You'll need strong analytic skills and the ability to translate business plans and goals into the human resource capabilities needed to achieve results. An ideal role to start your career at Amazon and then move to another country/continent.
Tasks/Responsibilities:
- Ensure strong customer experience by delivering strategic, value-add, best in class HR support to all internal customer groups in Rabat, Morocco
- Ensure alignment of HR related programs, processes and projects with strategic business objectives focused on driving bottom line results, productivity and development of HR
- Act as a Partner to the Management Team and provide input on the HR implications of strategic & operational decisions and plans. This relates in particular to the development and execution of strategic plans - with a special focus on talent management and development, Organizational design and Effectiveness, Senior Leader and Leadership Team Effectiveness & Change management
- Provide insight and direction to the Leadership Team in terms of Moroccan Labor Law
- Implement initiatives to drive and maintain a culture of excellent employee relations and communications
- Ensure that appropriate training & development programs and succession plans are in place for all levels in the organization
- Focus on continuous improvement and share best practice with other HR functions in EMEA region
- Coach and mentor leaders within the organization
- Identify legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance
- Implement and enforce consistency with our policies and procedures
- Ensure 100% data accuracy of our databases, track and analyze statistical data to determine effectiveness of all activities
- Deliver on HR related projects for Morocco and EMEA region
Basic Qualifications
- 5+ years of HR work within an international, fast-paced, and customer-driven environment experience
- Knowledge of local labor law
- Experience in HR within an international, fast-paced and customer-driven environment
- Experience in a call center, distribution center, or manufacturing environment
- Experience supporting hourly employee client group
- Experience with MS Office tools and HR Information Systems
- Bachelor's degree or equivalent
Preferred Qualifications
- Master's degree in Human Resources Management
- Experience in human resources with companies supporting 250-500 or more associates
- Experience managing and leading employees
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is seeking an exceptional talented, innovative, extremely hands-on, customer-obsessed HR Leader with a passion for establishing and developing first-class HR strategies to join our highly professional HR department.
If you thrive in a challenging and face-paced environment, this is the place for you. The role will require the ability to establish HR priorities and operating mechanisms to drive change. The person in this role must be able to interface effectively with professionals at all levels. You'll need excellent communication, strategic thinking and planning abilities, and the agility to function in an innovative environment. You'll need strong analytic skills and the ability to translate business plans and goals into the human resource capabilities needed to achieve results. An ideal role to start your career at Amazon and then move to another country/continent.
Tasks/Responsibilities:
- Ensure strong customer experience by delivering strategic, value-add, best in class HR support to all internal customer groups in Rabat, Morocco
- Ensure alignment of HR related programs, processes and projects with strategic business objectives focused on driving bottom line results, productivity and development of HR
- Act as a Partner to the Management Team and provide input on the HR implications of strategic & operational decisions and plans. This relates in particular to the development and execution of strategic plans - with a special focus on talent management and development, Organizational design and Effectiveness, Senior Leader and Leadership Team Effectiveness & Change management
- Provide insight and direction to the Leadership Team in terms of Moroccan Labor Law
- Implement initiatives to drive and maintain a culture of excellent employee relations and communications
- Ensure that appropriate training & development programs and succession plans are in place for all levels in the organization
- Focus on continuous improvement and share best practice with other HR functions in EMEA region
- Coach and mentor leaders within the organization
- Identify legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance
- Implement and enforce consistency with our policies and procedures
- Ensure 100% data accuracy of our databases, track and analyze statistical data to determine effectiveness of all activities
- Deliver on HR related projects for Morocco and EMEA region
Basic Qualifications
- 5+ years of HR work within an international, fast-paced, and customer-driven environment experience
- Knowledge of local labor law
- Experience in HR within an international, fast-paced and customer-driven environment
- Experience in a call center, distribution center, or manufacturing environment
- Experience supporting hourly employee client group
- Experience with MS Office tools and HR Information Systems
- Bachelor's degree or equivalent
Preferred Qualifications
- Master's degree in Human Resources Management
- Experience in human resources with companies supporting 250-500 or more associates
- Experience managing and leading employees
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Ce travail est-il un succès ou un échec ?
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9