6 Emplois pour Assistant Bar Manager (M/W) - Maroc

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.
**What will I be doing?**
As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Supervise Food and Beverage Outlet operations
+ Communicate and delegate tasks to the team
+ Ensure compliance of brand standards
+ Manage guest queries in a timely and efficient manner
+ Represent needs of the team
+ Assist Food and Beverage management with achieving financial targets
+ Assist Food and Beverage management with training and development of team members
+ Assist with annual and mid-year appraisals with team members under your responsibility
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Be environmentally aware
+ Assist other departments wherever necessary and maintain good working relationships
**What are we looking for?**
A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous Food and Beverage experience
+ Committed to delivering high levels of customer service
+ Positive attitude
+ Good communication skills
+ Flexibility to respond to a range of different work situations
+ Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in hotel industry
+ Previous experience in supervising and/or delegation
+ Willingness to develop team members and self
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Food and Beverage Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BSUW_
**EOE/AA/Disabled/Veterans**

An Assistant Bar Manager oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.
**What will I be doing?**
As an Assistant Bar Manager, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Maintain an effective bar service with an emphasis on high quality, efficient service
+ Check that Guest service standards are set, implemented and monitored, and continuously evaluated
+ Set-up of the outlet in accordance with the pre-determined standards of the operation
+ Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
+ Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
+ Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
+ Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
+ Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
+ Complete all necessary administration in accordance with Company procedures relating to all staff members
+ Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
**What are we looking for?**
An Assistant Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ A warm personality, attentive and smartly presentable
+ An ability to listen and respond to demanding Guest needs
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Committed to delivering high levels of customer service
+ Ability to work under pressure
+ Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Customer Service experience in a supervisory capacity
+ Passion for delivering exceptional levels of Guest service
+ A basic level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Bars and Restaurants_
**Title:** _Assistant Bar Manager_
**Location:** _null_
**Requisition ID:** _HOT0BN30_
**EOE/AA/Disabled/Veterans**

**Description:**
1. Superviser et gérer l'ensemble des opérations du département F&B, y compris les restaurants, bars, service en chambre, banquets et événements.
2. Assurer une qualité de service exceptionnelle conforme aux standards de Hyatt Regency.
3. Élaborer et mettre en œuvre des stratégies pour améliorer la rentabilité et l'efficacité des services F&B.
4. Analyser les tendances du marché et adapter l'offre en conséquence pour rester compétitif.
5. Recruter, former et encadrer les équipes F&B, en s'assurant qu'elles respectent les normes de l'hôtel.
6. Favoriser un environnement de travail positif et motivant, axé sur le développement des compétences et l'excellence du service.
7. Préparer et gérer le budget du département F&B, en suivant de près les dépenses et en maximisant les revenus.
8. Surveiller les indicateurs de performance clés (KPI) pour assurer une gestion financière efficace.
9. Assurer une satisfaction client optimale en veillant à ce que chaque aspect du service F&B dépasse les attentes des clients.
10. Répondre aux commentaires des clients et prendre des mesures correctives si nécessaire.
11. Garantir le respect des normes d'hygiène, de sécurité alimentaire et des réglementations locales.
12. Introduire de nouveaux concepts F&B, menus et services pour attirer et fidéliser les clients.
13. Travailler en étroite collaboration avec les chefs pour développer une offre culinaire innovante.
**Qualifications:**
+ Expérience préalable de 5 à 10 ans dans un poste similaire dans un hôtel 5 étoiles.
+ Excellentes compétences en gestion et en leadership.
· Forte capacité à analyser les tendances du marché et à adapter l'offre en conséquence.
· Maîtrise des normes d'hygiène et de sécurité alimentaire.
· Excellentes compétences en communication, avec un focus sur la satisfaction client.
· Diplôme en gestion hôtelière.
· Maîtrise de l'anglais ; une deuxième langue est un plus.
· Connaissance approfondie des systèmes de gestion F&B et des outils informatiques.
**Primary Location:** MA-CE -Casablanca
**Organization:** Hyatt Regency Casablanca
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** CAS
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

A Bar Manager manages the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.
**What will I be doing?**
As a Bar Manager, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Maintain an effective bar service with an emphasis on high quality, efficient service.
+ Check that Guest service standards are set, implemented and monitored, and continuously evaluated
+ Set-up of the outlet in accordance with the pre-determined standards of the operation
+ Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
+ Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
+ Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
+ Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
+ Evaluate the performance of the Team ensuring the highest standards of service are given at all times
+ Ensure all Team Members receive an annual and interim appraisal and any other appropriate performance feedback in a timely manner
+ Ensure all staff members have a Personal Development Plan that details and actively encourages use of Hilton University and the Hotel training Calendar
+ Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
+ Adhere to the Company disciplinary policy when necessary
+ Ensure an appropriate delegation structure is in place and shared amongst the senior team in your absence
+ Complete all necessary administration in accordance with Company procedures relating to all staff members
+ Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office
+ Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
+ Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained
+ Meet or exceed the monthly drink profit margin target
**What are we looking for?**
A Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Customer Service experience in supervisory or above capacity
+ A warm personality, attentive and smartly presentable
+ An ability to listen and respond to demanding Guest needs
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Committed to delivering high levels of customer service
+ Ability to work under pressure
+ Flexibility to respond to a range of different work situations
+ A medium level of IT proficiency is required
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in similar role
+ Passion for delivering exceptional levels of Guest service
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Bars and Restaurants_
**Title:** _Bar Manager_
**Location:** _null_
**Requisition ID:** _HOT0BZ1Y_
**EOE/AA/Disabled/Veterans**

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Rabat Dar Es Salam, KM 9 Avenue Mohammed VI, Rabat, Morocco, Morocco, BP 10170VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Bar/Lounge Operations**
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre- and post-convention meetings as needed to understand group needs
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all Bar/Lounge policies, standards and procedures.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Assists with developing menus and promotions as necessary.
**Leading Bar/Lounge Team**
- Trains staff on liquor control policies and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Communicates critical information to the Bar/Lounge staff regarding each event.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Reviews comment cards and guest satisfaction results with employees.
**Managing Human Resource Activities**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in the development and implementation of corrective action plans.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.