48 Emplois pour Account Manager - Maroc

**Job Category**:
Technology

**Pay Grade Range**:
د.م.‏58,800.00 - د.م.‏137,200.00
**Disclaimer**: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits.

**Unlock your Altus Experience!**

If you’re looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there’s no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry.

Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that’s collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams.

**What Altus Group offers**:

- **Rewarding performance**: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health.
- ** Growth and development**:As a destination for top industry talent, we’re investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee’s career journey.
- ** Flexible work model**: We’re modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work.

**

**_casablanca_**_, _**_Maroc_**_ _**
**QUI SOMMES-NOUS**:
Elavi est une entreprise de services professionnels qui accompagne les entreprises et organisations dans les domaines de stratégie, informatique, marketing et opérations depuis plus de 10 ans basée à Bruxelles et Casablanca.

**LE POSTE**:
**Description du poste**:
En tant qu’**Account Manager**, vous serez le gardien des relations clients, jouant un rôle clé dans le développement et le maintien de relations solides avec notre clientèle. Vous contribuerez à la prospection de nouveaux clients et travaillerez étroitement avec les équipes internes pour garantir la satisfaction et la fidélisation des clients. Vous gérerez des projets de communication, coordonnerez les efforts à travers les différents départements et serez un acteur majeur dans l'atteinte des objectifs commerciaux de l'entreprise.

**Responsabilités**:

- ** Gérer les relations avec les clients** : Maintenir et développer des relations solides avec la clientèle existante.
- ** Prospecter de nouveaux clients** : Identifier de nouvelles opportunités commerciales et élargir le portefeuille clients.
- ** Négocier les conditions contractuelles** : Assurer des accords mutuellement bénéfiques.
- ** Atteindre les objectifs de vente** : Fixer des cibles ambitieuses et les atteindre.
- ** Gestion de projets de communication** : Superviser et coordonner les projets clients, en respectant les délais et les budgets.
- ** Relation client** : Être le principal interlocuteur du client, comprendre ses besoins et garantir sa satisfaction tout au long du projet.
- ** Création et validation de contenu** : Participer à la création de contenus (communiqués, newsletters, visuels) et veiller à la cohérence de la communication.
- ** Suivi et reporting** : Analyser les performances des actions de communication et fournir des rapports réguliers aux clients.
- ** Coordination des équipes internes** : Collaborer avec les équipes créatives, marketing et techniques pour assurer une exécution optimale des projets.
- ** Tâches administratives** : Gérer les devis et les factures liés aux projets.

**Profil recherché**:

- ** Compétences techniques**:

- Gestion de compte client.
- Prospection commerciale.
- Négociation.
- Suivi des ventes.
- Gestion de projets de communication.
- ** Qualités personnelles**:

- Orienté(e) résultats.
- Excellentes compétences relationnelles.
- Capacité de négociation.
- Esprit d’équipe.
- ** Exigences supplémentaires**:

- Excellente maîtrise de la communication écrite et orale en français.
- Capacité à travailler de manière autonome tout en collaborant efficacement avec les différentes équipes.

**CE QUE NOUS OFFRONS**:
**L’entreprise**:

- Travail au sein d’une entreprise organisée en 4 pôles de services avec 9 départements, plus de 30 spécialités et plus de 50 collaborateurs, en forte croissance.
- Bureaux centraux et agréables à Casablanca, Bruxelles, et d’autres ouvertures prévues.
- Environnement de travail qui encourage la prise d’initiative et la créativité.

**Avantages financiers**:

- Prime équivalente au 13e mois mensualisé sous conditions (après 6 mois d’ancienneté).
- Assurance maladie de base privée (après 1 semaine d’ancienneté).

**Équilibre entre vie professionnelle et personnelle**:

- Horaire flexible (démarrage entre 8:00 et 9:00).
- Weekend libre.
- Période de congé annuel flexible.
- Heures supplémentaires peu fréquentes et récupérables (après 6 mois d’ancienneté).

**Égalité hommes-femmes**:

- Garantie de l’égalité entre hommes et femmes en matière de recrutement, rémunération, traitement et protection, prise en compte des événements personnels, et de promotion (60% de managers femmes et 37% de collaborateurs femmes).

**International**:

- Travail dans un contexte international multiculturel.
- Prise en charge de déplacements internationaux ponctuels selon les besoins de l’entreprise.
- Prise en charge de la migration ou relocalisation internationale de l’employé possible selon les besoins de l’entreprise.

**Formation**:

- Opportunités d’apprentissage entre collaborateurs intra et inter spécialités.
- Prise en charge de formations externes ponctuelles.

**Autres avantages**:

- Réception du salaire entre le 27 et le dernier jour du mois.
- Plusieurs activités de renforcement des équipes (teambuildings) mensuelles et annuelles.
- Exercice d’une activité professionnelle parallèle en dehors du temps de travail possible sur demande.
- Télétravail national possible sur demande.
- Évolution possible et encouragée.
- D’autres avantages en projet.

Nous recrutons un(e) Account Manager pour le compte de notre client, une plateforme de réservation en ligne innovante.

Profil recherché:

- Formation : Bac+3 en commerce, marketing, gestion ou domaine équivalent.
- Expérience : Minimum 3 ans en gestion de comptes, relations clients, ou dans le secteur hôtelier. Une expérience dans le secteur du tourisme ou des services en ligne est fortement souhaitée.

Mission:

- Établir et maintenir des relations solides avec les hôtels partenaires, organiser des réunions régulières pour évaluer leurs besoins et identifier des opportunités de croissance.
- Suivre et analyser les KPI des partenaires (réservations, taux d’occupation, revenus générés), préparer des rapports réguliers et proposer des actions correctives basées sur les données collectées.
- Négocier des promotions et campagnes conjointes, proposer des stratégies d'upselling et de cross-selling pour maximiser les revenus.
- Domaine : Tourisme / Hôtellerie / Restauration
- Fonction : Marketing/Communication
- Contrat : CDI
- Salaire : A discuter
- Niveau d'études : Bac plus 3
- Ville : Agadir

Key Responsbilities:

- Develop and maintain strong relationships with key clients in the Telecommunication sector.
- Identify new Business opportunities and drive revenue growth.
- Manage client accounts and ensure satisfaction, retention, and long term partnerships.

**Requirements**:

- A master degree in Business telecommunication, or a related field is preffered.
- At least 5 years of experience in telecommunication industry.
- A strong communication skills: French, English ( Chinise is a plus ).
- Experience in Maroc Telecom would be an advantage.

What we offer:

- Competitive salary and benefits.
- Career growth opportunities within a leading global telecommucications company
- A dynamic and innovative work environment.
- Domaine : International / Télécommunication
- Fonction : Commercial professionnels (B2B)
- Contrat : A discuter
- Entreprise : FIBERHOME
- Salaire : A discuter
- Niveau d'études : Bac plus 5
- Ville : Casablanca

**Job Title**: Account Manager
**Location**: Casablanca
**Salary**: To be discussed.
**Working hours**: 2:00 PM - 11:00 PM

**Position Summary and Business Impact**:
A US-based firm’s commercial team is seeking an experienced, entrepreneurial Account Manager to expand our business across our customer base. In this role, you will get to know the business priorities of your customers and match their needs for regulatory and compliance management with our services. In this role, you will be instrumental in driving customer retention and broadening our customer base within your designated territory in this role, you will be managing the account health, driving product adoption across the customers, and identifying and referring cross-sell opportunities to business development teams. We are looking for individuals who are enthusiastic about executing our strategy. You'll have the opportunity to use your strong analytical skills to identify market trends and customer needs, helping us tap into the vast potential of our addressable market. Our team will rely on you to identify growth opportunities for new product lines within existing customer organizations. Enthusiasm for spending time with customers to learn about their businesses is a must!

**What’s in for you?**:

- Impactful Work: Every day, you’ll contribute to initiatives that protect people, safeguard products, and help businesses thrive for an industry-leading organization.
- Collaborative Culture: Work alongside a team of dedicated professionals passionate about delivering excellence and innovation
- Career Growth: We will set you up for success with a hands-on training program to equip you with the skills you’ll need to accomplish results. Enjoy opportunities for professional development in an environment that celebrates creativity, flexibility, and results.
- Unlimited Earning Potential: We offer market-leading competitive incentive plan with an uncapped commission structure rewarding outperformance.

**What You’ll Do - Key Responsibilities**
- **Client Ownership** - Take full ownership of a portfolio of enterprise B2B accounts from post-sale onboarding through renewal and expansion. Develop a deep understanding of each client’s business objectives and organizational structure to demonstrate how our solutions deliver measurable results.
- **Cross-Selling Opportunities** - Identify and capitalize on opportunities to introduce additional product safety and stewardship services that align with client needs.
- **Account Expansion** - Build and maintain strategic relationships with senior stakeholders to uncover and pursue opportunities for service expansion within existing accounts.
- **Client Advocacy & Satisfaction** - Cultivate internal product champions within client organizations and coordinate internal teams to ensure rapid issue resolution and ongoing satisfaction.
- **Account Health & Forecasting** - Monitor account engagement and usage trends, proactively planning for growth. Provide accurate forecasts for renewals, upsell, and expansion opportunities.
- **Operational Excellence** - Maintain thorough documentation of all customer activities and ensure timely management of client requests, product demos, proposals, QBRs, and support tickets.
- **Renewal Management** - Oversee the renewal process and pricing adjustments, ensuring account growth targets are met or exceeded. Work closely with internal teams to guarantee correct invoicing and prompt payment.
- **Customer Feedback Loop** - Act as the voice of the customer by sharing feedback that informs product development, pricing models, and go-to-market strategies.

**Who You Are - Qualifications & Requirements**
- Minimum of **5 years' experience** growing enterprise accounts and driving revenue in a B2B sales environment. Background in technology, regulatory solutions, SaaS, or subscription-based services is highly preferred.
- Proven success in developing and executing complex growth strategies within international settings.
- Deep experience in account retention, renewals, and managing high-value clients through long sales cycles.
- Consistent track record of meeting or exceeding quotas, with experience managing multiple stakeholders and navigating large, complex deals.
- Highly organized with strong attention to detail and familiarity with tools like Salesforce, LinkedIn Sales Navigator, or similar platforms.
- Excellent relationship-building skills with both internal teams and external clients.
- Willingness to travel up to **50%**, primarily domestically with occasional international trips.
- **Languages**: Fluent in English; basic knowledge of French preferred.

**Core Competencies**
- **Client Success Ownership** - Demonstrates a strong curiosity about client objectives and a passion for helping them succeed.
- **Strategic Planning** - Capable of setting clear goals and delivering results through both daily support and long-term account planning.
- **Results-Driven** - Consistently achieve

**Sr Account Manager - HBS Morocco**
Honeywell Building Solutions (HBS), a part of Building Automation (BA), has an exciting opportunity for someone who loves the challenge!
This position will be primarily responsible for establishing, developing, managing, and growing HBS Projects business within the assigned accounts across Morocco. You will work with the regional Leadership to set priorities and strategies for new business opportunities. You will owe the sales results. You will provide strategic direction for Business Development including identifying projects, growing pipeline across the Country; as well as opportunity planning and building long-term strategic & executive relationships.
If you have experience selling a broad range of Automation solutions including Software Solutions, we would like to speak with you!
**Key Responsibilities**
+ Achieving the assigned Sales quota
+ Execute & maintain solid Account Management process for the assigned accounts
+ Develop and execute comprehensive sales strategies to achieve targets, grow order intake and expand market share within the assigned accounts
+ Prepare and present Sales forecasts, reports, and presentations to Senior Management, providing insights and recommendations for continuous improvement
+ Analyze market trends, provide competition assessment, and customer feedback to identify opportunities for innovation and improvement
+ Identifying growth opportunities and collaborating with cross-functional teams to drive initiatives within Customer Business Team; including Business Development, Sales, Technical Sales
+ Taking the ownership of business transformation & organic growth (Digital Transformation, Recurrent Revenue Software. etc.)
+ Identify new business opportunities and cultivate relationships (build and maintain long-lasting relationships) with key clients, partners, and stakeholders to drive sales growth and meet business objectives
+ Support the development of Projects pipeline; from identification through screening and validation of the opportunities
+ Develop Executive-Level Relationships within End Users, EPCs & Consultants Persona
+ Collaborate closely with BA & HBS Regional Sales teams to align sales initiatives and joint Go-to-market approaches
+ Foster collaborative approach between Regional Sales Team & META Strategic Sales Group for the key Verticals
+ Maintain quality of pipeline, forecast &, Sales KPIs within acceptable accuracy level
+ Lead the efforts with Consultants to shortlist & specify Honeywell Software Platforms & Products
**WE VALUE**
+ Bachelor's / Master's degree in either Engineering or Business Management
+ 7-10 years of Sales experience with successful track record in over-achieving assigned quota
+ Solid track record in Contracting / System Integration business sales
+ Demonstrated understanding of Building Automation business
+ Proven experience with Solutions Selling in complex environment (Enterprise, Government, General Contractors, Smart cities & Commercial Real Estate) with Building Management, Security & Fire Protection Solutions
+ Experienced in complex sales; including engaging early in the customer buying cycle at Senior levels, building long-term strategic and executive relationships; team selling and opportunity planning
+ Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and establish relationships with clients and partners at all levels
+ A well-developed sense of the industry and market trends
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Sr Account Manager - HBS Morocco**
Honeywell Building Solutions (HBS), a part of Building Automation (BA), has an exciting opportunity for someone who loves the challenge!
This position will be primarily responsible for establishing, developing, managing, and growing HBS Projects business within the assigned accounts across Morocco. You will work with the regional Leadership to set priorities and strategies for new business opportunities. You will owe the sales results. You will provide strategic direction for Business Development including identifying projects, growing pipeline across the Country; as well as opportunity planning and building long-term strategic & executive relationships.
If you have experience selling a broad range of Automation solutions including Software Solutions, we would like to speak with you!
**Key Responsibilities**
+ Achieving the assigned Sales quota
+ Execute & maintain solid Account Management process for the assigned accounts
+ Develop and execute comprehensive sales strategies to achieve targets, grow order intake and expand market share within the assigned accounts
+ Prepare and present Sales forecasts, reports, and presentations to Senior Management, providing insights and recommendations for continuous improvement
+ Analyze market trends, provide competition assessment, and customer feedback to identify opportunities for innovation and improvement
+ Identifying growth opportunities and collaborating with cross-functional teams to drive initiatives within Customer Business Team; including Business Development, Sales, Technical Sales
+ Taking the ownership of business transformation & organic growth (Digital Transformation, Recurrent Revenue Software. etc.)
+ Identify new business opportunities and cultivate relationships (build and maintain long-lasting relationships) with key clients, partners, and stakeholders to drive sales growth and meet business objectives
+ Support the development of Projects pipeline; from identification through screening and validation of the opportunities
+ Develop Executive-Level Relationships within End Users, EPCs & Consultants Persona
+ Collaborate closely with BA & HBS Regional Sales teams to align sales initiatives and joint Go-to-market approaches
+ Foster collaborative approach between Regional Sales Team & META Strategic Sales Group for the key Verticals
+ Maintain quality of pipeline, forecast &, Sales KPIs within acceptable accuracy level
+ Lead the efforts with Consultants to shortlist & specify Honeywell Software Platforms & Products
**WE VALUE**
+ Bachelor's / Master's degree in either Engineering or Business Management
+ 7-10 years of Sales experience with successful track record in over-achieving assigned quota
+ Solid track record in Contracting / System Integration business sales
+ Demonstrated understanding of Building Automation business
+ Proven experience with Solutions Selling in complex environment (Enterprise, Government, General Contractors, Smart cities & Commercial Real Estate) with Building Management, Security & Fire Protection Solutions
+ Experienced in complex sales; including engaging early in the customer buying cycle at Senior levels, building long-term strategic and executive relationships; team selling and opportunity planning
+ Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and establish relationships with clients and partners at all levels
+ A well-developed sense of the industry and market trends
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Activités principales:
Gérer la relation client en tant qu’acteur principal du compte ;
Développer une relation de confiance avec le client ;
Comprendre et formaliser les enjeux et objectifs business du client.

Assurer le maintien et suivi de la relation commerciale et contractuelle (signature avenant, facturation ) ;
Maitriser (connaître et comprendre) l’écosystème client (partenaires, fournisseurs, compétiteurs potentiels ) ;
Faciliter la réalisation des objectifs commerciaux en identifiant en amont les besoins client ;
Assurer le suivi des propositions commerciales et le respect des engagements commerciaux

S’assurer de la satisfaction du client ;
Contribuer à la qualification des besoins et évolutions du système d’information du client ;
Assurer la gestion de la priorisation des demandes du client ;
Veiller au respect des délais et des engagements pris vis-à-vis du client ;
Planifier et organiser des réunions de suivi internes (reporting ) ;
Assurer la coordination avec les équipes internes.

Profil:
Issu(e) d’une formation supérieure en école de commerce/ingénieur ou d’un cycle universitaire.

Vous disposez d’une expérience de 5 ans minimum dans la vente de solutions software IT/ ERP /SIRH

Vous avez déjà managé des cycles de vente complexes.

Déplacements fréquents à prévoir au niveau national.

Votre niveau d’anglais à l’oral comme à l’écrit est courant.
- Domaine : Autre
- Fonction : Informatique - Systèmes d'Information
- Contrat : CDI
- Entreprise : filiale
- Salaire : A discuter
- Niveau d'études : Bac plus 5

Casablanca
- Publiée le: 22 Dec-14:08
- Annonce N°: 9333412

Activités principales:
Gérer la relation client en tant qu’acteur principal du compte ;
Développer une relation de confiance avec le client ;
Comprendre et formaliser les enjeux et objectifs business du client.

Assurer le maintien et suivi de la relation commerciale et contractuelle (signature avenant, facturation ) ;
Maitriser (connaître et comprendre) l’écosystème client (partenaires, fournisseurs, compétiteurs potentiels ) ;
Faciliter la réalisation des objectifs commerciaux en identifiant en amont les besoins client ;
Assurer le suivi des propositions commerciales et le respect des engagements commerciaux

S’assurer de la satisfaction du client ;
Contribuer à la qualification des besoins et évolutions du système d’information du client ;
Assurer la gestion de la priorisation des demandes du client ;
Veiller au respect des délais et des engagements pris vis-à-vis du client ;
Planifier et organiser des réunions de suivi internes (reporting ) ;
Assurer la coordination avec les équipes internes.

Profil:
Issu(e) d’une formation supérieure en école de commerce/ingénieur ou d’un cycle universitaire.

Vous disposez d’une expérience de 5 ans minimum dans la vente de solutions software IT/ ERP /SIRH

Vous avez déjà managé des cycles de vente complexes.

Déplacements fréquents à prévoir au niveau national.

Votre niveau d’anglais à l’oral comme à l’écrit est courant.
- Domaine : Autre
- Fonction : Informatique - Systèmes d'Information
- Contrat : CDI
- Entreprise : filiale
- Salaire : A discuter
- Niveau d'études : Bac plus 5
- Annonceur:
- rachid