10 385 Emplois - Tit Mellil
Commercial Lead North Africa
Aujourd'hui
Emploi consulté
Description De L'emploi
**Commercial Lead North Africa TULIB, MOROCCO, ALGERIA.**
**Location**
North Africa (Algeria, Tunisia, Morrocco)
**Reports to**
General Manager French Speaking Africa Cluster
**Division**
Established Pharmaceutical Division (EPD)
**Primary Job Function**
Reporting to the General manager, the Commercial Lead defines the organization long-range strategic plan and ensures that plan objectives are achieved. He/She implements and sustains business processes that ensure efficient execution of key business initiatives and responsible for the operations of the country.
**Core Job Responsibilities**
**Sales Performance:**
+ Monitor Plan/LBE Sales and P&L figures on a monthly basis and Achieve the sales Plan/LBE targets
+ Develop annual sales volume, pricing and expense budgets
+ Develop and Implement the sales strategy.
+ Develop and strengthen relationship with key customers.
+ Ensure continuous training and development of Sales force and ensure growth plans are in place for all of them
+ Formulate marketing strategies, coordinate and monitor the development of marketing objectives, strategies, advertising and promotion and ensure their execution with the local team leaders.
+ Develop and implement sales force effectiveness (SFE) - Determine & review ABC customer classifications & communicate changes when necessary to defined owner.
+ Effectively manage sales teams' expense budgets.
**Operational Excellence:**
+ Manage daily Sales operations in the affiliate
+ Ensure strong presence for Abbott at major local events.
+ Review all the approval forms, for all activities, to ensure timely accruals
+ Recognizes any issues for the country, anticipate problems, or opportunities and determines whether action is needed
+ Prepares for profitability analysis for all the products marketed and assess all new product opportunities and prepare all the country Update and Plan country submission, with the support of finance team
**Market intelligence & Business Development**
+ Actively seek, identify, analyse and exploit new business opportunities.
+ Utilizes in-depth analysis of business data of appropriate data sources to evaluate local opportunities or close existing gaps.
+ Ensure robust plan is in place for new product launches and ensure successful execution
+ Obtain feedback from market and team leaders prior to producing/preparing any promotional materials.
+ Obtain Marketing Intelligence from the markets on a regular basis and build on assumptions whilst planning/forecasting.
**Commercial Strategy**
+ Resource allocation: Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate.
+ Determines project/assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed.
+ Integrates information from a variety of sources from the local pharma market; detects trends, associations, and cause-effect relationships.
+ Ensure optimal relationship with distributors when it comes to timely orders, inventory level, DSO.
+ Leads Business Excellence initiatives, developing a high-performance organization
**People management**
+ Develop and manage people.
+ Ensure the effective implementation and follow up of Performance Excellence Program for subordinates:
+ Provide direction to facilitate goal setting process in line with Corporate and Division goals; monitor progress;
+ Measure results; reward incentive/ merit payments; performance appraisals.
+ Develop subordinates to facilitate succession planning.
+ Develop, update and maintain position descriptions as required for relevant staff within the division.
+ Ensure realization of the core job responsibilities.
+ Select and interview new recruits to the team according to the company' s recruitment & selection process.
+ Effectively use orientation tools in order to orient people who are newly joint to the team.
+ Prepare training and growth plan for each direct report; plan and follow up trainings.
**Business partnering**
+ Build Abbott's image with the Key Opinion Leaders and Customers, including Health authorities.
+ Create network with external stake holders.
+ Oversee all types of contracts, employees, distribution, TPMs in coordination with GM and Legal department.
+ Participate in TPM selection, through audit visits and commercial negotiation.
**Compliance**
+ Ensure all business activities comply with the relevant Acts, legal demands and ethical standards. Review complaints and suggestions relating to assigned products.
+ Ensure Abbott code of conduct, FCPA and local regulations are fully implemented and adhered to.
**Key Success Factors:**
Develops and implements go-to market strategies, business development plans, and sales plans to achieve revenue targets, higher profitability, higher win-rates, higher market share. Financial capabilities and P&L management. Uses multiple data sources and good financial acumen, professional judgment to determine the future direction of sales and budget trends for current customer base. Strong leadership capabilities and communication skills to drive Abbott culture and to Develop mutually beneficial relationships between stakeholders at all levels (including field force) Able to deliver results through change. Embraces change and leads through it. Proves an Intelligence and agility reading of the political/economic/countries intersection and its impact on executive decisions necessary for the sustainability of the business Proven experience in business leadership role and deep know-how/understanding of the market including their hospitable commercial channels, tender business, and management relations with government bodies Recruit, Develop and retain high caliber talents. Keep the workforce motivated and engaged toward common goal, anticipate capability trends in the field and prepare to Abbott wide talent pipelines for both short and long-term business needs. Challenge and grow people, coach them to become self-sufficient and contribute at high levels. Ensure robust succession plans for national sales manager and district manager positions
**Profile:**
+ Minimum of 8-10 years of previous management majority in sales background (Business Unit Manager, Commercial Manager, Sales and Marketing Manager)
+ Demonstrated ability to, develop long term sales and marketing strategies
+ Previous profit/loss responsibility
+ Strong people management and development skills.
+ Strong leadership and decision-making skills
+ Winning mentality, dynamic, proactive, innovative, customer focus and cross-functional team player.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
ArrowSphere Success Manager
Aujourd'hui
Emploi consulté
Description De L'emploi
ArrowSphere Success Manager
**Job Description:**
**Role Overview:** As an ArrowSphere Success Manager, you will play a pivotal role in helping partners manage their cloud spend and activity through the ArrowSphere platform. This is an operational role focused on delivering exceptional customer experience and providing deep operational understanding of the ArrowSphere platform. You will support Partner Development Managers (PDMs) in managing their partners and ensuring seamless delivery of services.
**Key Responsibilities:**
+ Provide exceptional customer experience to partners using the ArrowSphere platform.
+ Assist partners in managing their cloud spend on the ArrowSphere platform.
+ Collaborate with internal teams to ensure seamless delivery of services
+ Demonstrate a deep understanding of the ArrowSphere platform and its functionalities.
+ Support Partner Development Managers (PDMs) in managing the ArrowSphere platform partners and delivering services.
+ Provide training and support to partners to enhance their knowledge of the ArrowSphere platform.
+ Offering an investigative approach to all customer enquiries, ensuring customer satisfaction and resolution is provided
+ Cultural Values:
+ Creativity: Innovate and think outside the box to provide unique solutions.
+ Loyalty: Build and maintain strong, loyal relationships with partners.
+ Ownership: Take responsibility for your work and drive initiatives to completion.
+ Unity: Collaborate effectively with team members to achieve common goals.
+ Dedication: Show commitment and dedication to your role and the success of the team.
**Essential Experience:**
+ Proven track record in customer service and relationship management within the IT industry.
+ In-depth knowledge of cloud solutions and services, including IaaS, PaaS, and SaaS.
+ Experience in managing and optimizing cloud spend for partners.
+ Strong operational understanding of cloud platforms and tools.
+ Preferred Experience:
+ Experience working with major cloud vendors such as Microsoft or AWS.
+ Understanding of industry trends and the competitive landscape in the cloud computing market.
**Qualifications:**
+ Excellent communication and interpersonal skills.
+ Ability to work independently and as part of a team.
+ Strong problem-solving skills and attention to detail.
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a friendly work atmosphere.
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-FH1
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
PMO F/H

Publié il y a 3 jours
Emploi consulté
Description De L'emploi
Company : Safran Engineering Services
Job field : Program & Project Management Office
Location : Casablanca , Morocco
Contract type : Permanent
Contract duration : Full-time
Required degree : Master Degree
Required experience : More than 8 years
Professional status : Administrative staff
# 2024-137128
Apply with one click Any questions ?
**Job Description**
Vous contribuez à la maîtrise et à la performance du pilotage des projets majeurs, en assurant le support aux équipes opérationnelles, sur l'atteinte de leurs objectifs de coûts, délais, qualité, en passant par la maîtrise des risques et opportunités et la maîtrise des livrables sous le pilotage fonctionnel du responsable de projet.
Vous assurez, par délégation du directeur du projet selon les périmètres de responsabilité, les rôles et missions suivantes :
- décline les standards outils société et est garant du respect des processus de pilotage
- organise et anime le processus de pilotage (revues, jalons, décisions et actions)
- réalise la planification, synchronise et consolide la planification intégrée pour la partie projet et métiers, et alerte (jalons clés et livrables)
- intègre les plannings des partenaires et vérifie les enchaînements
- consolide et analyse les dépenses, les coûts prévisionnels, les coûts réels (NRC et RC) et les coûts à terminaison
- réalise le pilotage de l'EVM (Earn Value Management)
- pilote la performance du processus Technico-éco, consolide et alerte
- pilote la performance du processus de pilotage des risques/ opportunités, consolide et alerte
- gère l'information de pilotage (indicateurs, reporting, documents de pilotage, tableaux de bords)
- propose des scénarios pour décisions et contribue à la préparation des dossiers d'arbitrage
- supporte et coache les équipes opérationnelles sur les processus de pilotage (pilotage programme, projet, pilotage de lots, management visuel, démarche de progrès)
- supporte les équipes opérationnelles pour le maintien du référentiel de pilotage (incluant la formation)
- contribue au retour d'expérience du pilotage et contribue ainsi aux démarches de progrès des périmètres confiés
**Job Requirements**
De formation BAC+5, vous possédez une expérience significative de 07 à 10 ans dans la gestion de projet / PMO Opérationnel / PMO M&O dans le domaine de l'aéronautique et ou de l'automobile
-Un contexte international peut être présent nécessitant un bon niveau d'anglais.
-Vous avez une autonomie sur les tâches qui vous sont confiées et un bon relationnel.
-Vous présentez des compétences affirmées en :
- Pilotage de programme et / ou de projet, notamment avec les outils MS Project / Primevera / Planisware (référentiels, planification, technico-économique, risques)
- Monitoring de la performance (KPI)
- Monitoring des couts et budgets
- Planification complexe
- Conduite de changement
- Techniques de Design to Cost ou Design to Value serait Première expérience réussie dans la vente souhaitée. Une expérience dans les services d'ingénierie est obligatoire.
-La connaissance des secteurs Aéronautique et Spatial est un plus.
-Excellent communicant(e) et capacité à créer et à entretenir un relationnel fort avec ses clients
**Company Information**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.
**Locate your future workplace**
Route de Nouasseur20100
Casablanca
Morocco
100,000
employees worldwide
27
Number of countries where Safran is located
35
business area families
+ Maps are available under theOpen Database Licence ( .
+ © OpenStreetMap ( contributors.
+ © Safran
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Solution Engineer - (AI Finance & Supply Chain)
Publié il y a 3 jours
Emploi consulté
Description De L'emploi
In this role you will be the Technology Specialist (pre-sales consultant) for your assigned workload and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners, and engineering. In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing.
You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Engage with the account team to land solution envisioning sessions and business value assessments.
+ Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
+ Address solution architecture considerations and competitive objection handling.
+ Assist in formalizing the customer proposal.
+ Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
+ Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
**Qualifications**
**Required/minimum qualifications**
+ 6+ years of technical pre-sales or technical consulting experience
+ OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience
+ OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience
+ OR equivalent experience.
**Additional or preferred qualifications**
+ 7+ years of technical pre-sales or technical consulting, or related experience OR equivalent experience.
+ 4+ years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ 7+ years of related experience:
+ Solution pre-sales for business applications and/or SaaS-based company or similar technology.
+ Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.
+ Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
+ Successful track record of competitive displacement.
+ Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills.
+ Proven track record in prioritization and orchestration of resources for complex customer digital transformation engagements.
+ Deep understanding of: Business application solutions
+ Commercial cloud offerings, ideally Microsoft's cloud platform as well as competitive knowledge of other business applications and related ecosystems.
+ Customer facing business processes in one or more industries such as Financial Services, Manufacturing, Automotive, Oil & Gas, Utilities, Retail & Consumer Goods, Healthcare, Public Sector and Media & Communications.
+ Business value selling methodologies and practices that successfully convey the value and business outcomes
+ How to uncover customer's stated and unstated needs and how technology can be leveraged to solve business problems.
+ Desired Skills:
+ High level of self-awareness, reflection, and empathy.
+ Ability to skillfully communicate, demonstrate, and prove the value of Dynamics 365 Business Applications.
+ Customer-centric mindset with demonstrated passion for delivering customer value.
+ Excel at coordinating team resources to build and deliver a compelling solution demonstration
+ Proven collaborator capable of influencing internal and external teams.
+ Excellent presentation and communications skills across various customer stakeholders, e.g., CIO, CFO, CMO, VP of Sales, etc.
+ Adept at challenging perspectives and differentiating from the competition by reframing value and exemplifying customer obsession.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Senior Devops Engineer - JPG

Publié il y a 3 jours
Emploi consulté
Description De L'emploi
The Java Platform Group is looking for an experienced, passionate, and highly motivated Software Infrastructure Engineer (Devops) to join our world class development efforts. Our team is responsible for delivering the Java platform that is used by millions of developers. We are looking for a seasoned engineer with a thorough understanding of infrastructure and automation methodologies, a strong technical background to advance our processes, and a desire to make a positive change in our product.
**Responsibilities:**
+ We hire developers to write code to create new/maintain existing Infrastructure services to build, test and release the Java Platform product.
+ Candidates with professional experience and knowledge of Software infrastructure - Continuous Integration, Release Engineering, Quality testing framework, test harness.
+ Designing and developing tools/frameworks to improve efficiency and automation
+ Ensuring timely software releases by improving efficiency, productivity and consistency through robust and automation of infrastructure services
**Job Requirement:**
+ B.S in a Computer Science, Software or other Engineering
+ Experience in Software Development/Devops
+ Good Java knowledge - will be plus
+ Good expertise on concurrency, multi-threading and collections
+ In-depth understanding of at least one Cloud infrastructure (OCI, AWS, Azure, GCP)
+ Hands on experience on GIT
+ Deeper Experience in writing shell scripts, Linux administration
+ Strong exposure on build automation technologies (Make, Ant, Maven, Gradle.)
+ Strong exposure on Building infrastructure, tools and processes for continuous integration (Jenkins or equivalent)
+ Strong exposure on one or more configuration management tools such as Ansible, Puppet
+ Strong exposure on writing Docker images and setting up build/test environments
+ Good exposure on container orchestration tools such as kubernetes, mesos. etc
+ Good Exposure on Cloud Infrastructure tools such as Terraform
+ Extensive troubleshooting experience
+ Ability to conceive, plan, implement, and collaborate with distributed teams on process improvements and productivity enhancement tools
+ Ability to scope out new requirements, breaking them down into actionable tasks and implement them
**Desired Skills:**
+ Java Certification
+ Experience working with Atlassian products such as Wiki, JIRA etc
+ Ability to thrive and grow in a fast-paced team environment.
+ Good written and verbal communication skills
**#LI-Onsite**
**Responsibilities**
As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Senior Applications Engineer - Fintech

Publié il y a 3 jours
Emploi consulté
Description De L'emploi
**Location: Casablanca - #LI-Onsite**
Oracle Payments team works with various business units in Oracle to bring new consumer payment offerings to market across the many industries Oracle serves. As member of the Oracle Payments Product Development team, you will be contributing to the engineering efforts using a variety of technologies to deliver amazing product features that align with our strategic vision and deliver amazing payments experience for our customers.
Oracle Payments team is looking for a Senior Applications Engineer to be part of Oracle Payments team in Morocco, who will design, develop, test and deploy enterprise applications in the cloud. Successful candidate will be a technology champion, customer oriented, results driven and passionate about building great products and solutions.
You should be experienced and hands-on, with the ability to assess different enterprise systems and propose adequate and efficient solutions to prevailing problems to improve them on non-functional and architectural aspects.
**Responsibilities:**
+ Design, create and maintain the full stack (front end and back end) of customer facing cloud native application.
+ Actively participate in all aspects of the software engineering process
+ Follow relevant company procedures and help create and maintain relevant documentation
+ Help create and review system and software requirements.
+ Help foster good software engineering practices.
+ Work with cross-functional team members from Architecture, Product Strategy & Development, QA, Sales & Services, and other Central teams to architect and design multiple products
**Required Qualifications**
+ Degree in Computer Science, Engineering, or a related field (or equivalent experience).
+ 5+ years of hands-on experience in full-stack development-Java platforms, UI frameworks, databases, and cloud services.
+ Solid understanding of object-oriented programming, data structures, algorithms, and distributed systems.
+ Proficiency in **Java/JEE** and familiarity with frameworks like Spring, Dropwizard, JPA, JDBC, and RESTful APIs.
+ Front-end experience with modern MV* frameworks like Angular, React, or Knockout.js.
+ Strong communication skills and a collaborative mindset-you're a great team player who thrives in cross-functional settings.
+ Agile development experience and comfort working in fast-paced environments.
+ Ability to manage your time effectively and work independently when needed.
**Additional Qualifications (good to have)**
+ Experience deploying on public cloud platforms (e.g., AWS, Azure, Oracle Cloud).
+ Familiarity with Tomcat, Docker, Kubernetes, CI/CD pipelines, and automated testing.
+ Front-end styling skills using responsive design (Flexbox, Grid) or frameworks like Foundation.
+ Experience with Oracle JET, LESS/SASS, jQuery, and Knockout.js.
+ A security-conscious mindset-experience with threat modeling or secure software development is a plus.
**Responsibilities**
As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Cloud Support Engineer

Publié il y a 3 jours
Emploi consulté
Description De L'emploi
Cloud Support Engineer
**Job Description:**
Arrow Electronics (NYSE: ARW) is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow serves as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 460 locations serving over 85 countries. A Fortune 150 company with over 21,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. Arrow provides specialized services and expertise across the product life cycle.
Arrow Enterprise Computing Solutions (ECS), a division of Arrow Electronics, provides partner customers with digital solutions. As a Microsoft CSP partner, Arrow ECS delivers support for Microsoft cloud solutions. As a Cloud Support Engineer for Microsoft cloud solutions, your primary mission is to resolve the issues customers encounter with their cloud solutions.
The successful candidate will marry the ability to solve complex customer support issues with outstanding customer service. Ideally, the successful candidate will possess a strong technical background with experience in supporting cloud computing products, services, and solutions.
**Principal Accountabilities**
+ Responsible for solving complex cloud issues presented by customers.
+ Triage, troubleshoot, escalate, and resolve customer support tickets
+ Ensure timeliness and quality of resolution and positive customer satisfaction
+ Clearly document and articulate customer issues and actions taken to resolve reported problems
+ Attend and host remote support sessions with customers/vendors to diagnose errors with cloud products, review configurations and resolve technical issues
+ Rotate into weekend coverage for critical issues according to schedule
+ Stay current on cloud product features, industry trends and relevant technology
+ Develop product domain expertise to serve as a trusted technical advisor to customers
**Requirements**
+ Bachelor of Science, Information Technology or Computer Science preferred, or equivalent certification
+ 3+ years of providing technical support for enterprise customers as part of a global team, preferably in a cloud environment
+ Experience with Microsoft Azure tools, resources and services
+ Demonstrated problem-solving and critical thinking ability
+ Strong written and oral communication in English
+ Ability to explain complex solutions
+ Excellent interpersonal skills and customer-centric disposition
+ Excellent organizational and time management skills
**Preferred Skills**
_Azure Certifications:_
+ Azure Fundamentals (AZ-900)
+ Azure Administrator Associate (AZ-104)
+ Azure Developer Associate (AZ-204)
+ Azure Security Engineer Associate (AZ-500)
+ Azure AI Fundamentals (AI-900)
+ Microsoft IT Support Specialist Professional Certificate
+ Microsoft Certified: Devops Engineer Expert
_Microsoft 365 Certifications:_
+ Fundamentals as a foundation
+ Endpoint Administrator Associate for managing devices
+ Teams Administrator Associate for communication systems
+ Administrator Expert
+ Experience with Microsoft Dynamics
+ Experience working with both Linux and Windows operating systems
+ Demonstrated initiative to acquire technical skills and experience
**Job Complexity**
+ Requires in-depth knowledge and experience
+ Solves complex problems; takes a new perspective using existing solutions
+ Works independently; receives minimal guidance
+ Acts as a resource for colleagues with less experience
+ Represents the level at which career may stabilize for many years or even until retirement
+ Contributes to process improvements
+ Typically resolves problems using existing solutions
+ Provides informal guidance to junior staff
#LI-FH1
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Engineering and Technology
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
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À propos du dernier Tous Emplois dans Tit Mellil !
Ingnieur d'tude en Systme embarqu F/H

Publié il y a 4 jours
Emploi consulté
Description De L'emploi
Company : Safran Engineering Services
Job field : Software
Location : Casablanca , Morocco
Contract type : Fixed Term contract
Contract duration : Full-time
Required degree : Master Degree
Required experience : First experience
Professional status : Professional, Engineer & Manager
Spoken language(s) :
French Fluent
English Intermediate
# 2025-161224
Apply with one click Any questions ?
**Job Description**
Pour accompagner la croissance de nos activités, nous recrutons des ingénieurs validations logiciel embarqué qui maitrisent bien le langage C, Validation, Test Unitaire, systèmes embarqués avioniques, avec une première expérience professionnelle réussite dans le secteur Aéronautique ou Automobile.
Au sein de l'équipe validation logiciel, vous participerez à la validation de différente étape de cycle de développement logiciel , pour des systèmes aéronautiques, en respectant la norme aéronautique DO178, de manière plus détaillée, vous :
- Validez les documents system
- Validez les documents bas niveau
- Valider le code
- Développez les Tests Unitaires via l'outil RTRT
- Analysez des résultats et les non conformités
- Garantissez la qualité des livrables.
- Travaillez en étroite collaboration avec des équipes de projets.
compétence clés
- Test Unitaires.
- RTRT
- DO178
- Langage C embarqué, notions temps réel.
- Protocoles de communication ARINC429/604, CAN.
- Reqtify, Doors, Synergy
**Job Requirements**
De formation BAC+5 (école d'ingénieurs ou équivalent universitaire), avec une spécialisation logicielle embarquée vous avez une première expérience en test et validation logiciel embarqué, idéalement dans le secteur aéronautique/automobile, Vous possédez des compétences dans les domaines suivantes :
- Bon niveau en langage C embarqué.
- Connaissance en microcontrôleur et les systèmes embarqués
- Maitrise le développement des Tests unitaires.
- Maitrise les critères de validation & vérification définis par les standards (norme DO178).
- Bonne capacité de raisonnement et d'analyse
- Bonne connaissance du processus de développement
**Company Information**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.
**Locate your future workplace**
Route de Nouasseur20100
Casablanca
Morocco
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Technicien d'tudes Mcanique F/H

Publié il y a 4 jours
Emploi consulté
Description De L'emploi
Company : Safran Engineering Services
Job field : Mechanics
Location : Casablanca , Morocco
Contract type : Fixed Term contract
Contract duration : Full-time
Required degree : Bachelor's Degree
Required experience : First experience
Professional status : Technician
# 2025-161311
Apply with one click Any questions ?
**Job Description**
Analyser les besoins explicites et implicites du client,
- Réaliser les tâches demandées dans le processus du projet,
- Peut contribuer au suivi et la planification des activités du projet et des risques associés,
- Anticiper la dérive des projets et partager la gestion des aléas avec la hiérarchie,
- Assurer le contrôle et la vérification de la conformité des livrables,
- Communiquer avec le client et l'équipe projet,
- Proposer des axes d'amélioration.
- Constituer les dossiers techniques.
- Participer globalement un projet d'étude.
- Exécuter les prestations en accord avec le contrat, les codes spécifiés et les règles internes.
- Indiquer au chef de projet ou du responsable d'activité et/ou le coordinateur technique l'état d'avancement des tâches qui lui sont confiées.
- Traiter les modifications
- Créer adapter, développer les Outils et procéder à la capitalisation des affaires.
- Autocontrôler de ses propres livrables.
- Respecter les règles et procédures qualité en collaboration avec l'animateur qualité projet.
- Apporter les corrections nécessaires après contrôle du livrable par le contrôleur.
**Job Requirements**
- Une première expérience professionnelle dans un bureau des études ou en contrôleur de qualité.
- Débutant avec un stage pertinent dans le domaine aéronautique en particulier dans un département Qualité.
**Company Information**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.
**Locate your future workplace**
Route de Nouasseur20100
Casablanca
Morocco
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Ingnieur tudes ICIS4/5 F/H

Publié il y a 4 jours
Emploi consulté
Description De L'emploi
Company : Safran Engineering Services
Job field : Mechanics
Location : Casablanca , Morocco
Contract type : Fixed Term contract
Contract duration : Full-time
Required degree : Master Degree
Required experience : First experience
Professional status : Professional, Engineer & Manager
# 2025-161259
Apply with one click Any questions ?
**Job Description**
Support en production,
Traitement des dérogations: donner un avis technique sur des non-conformités
**Job Requirements**
- Connaissance approfondie de la conception et processus de fabrication mécanique.
- Connaissance de la RDM (résistance des matériaux)
- Maitrise des normes du dessin industriel, cotation fonctionnelle et tolérancement géométrique.
- Connaissances des outils de CAO : CATIA V5
- Connaissances des outils de calcul mécanique : Patran / Ansys
- Capacité d'analyse et de synthèse des problématiques de conception mécanique.
- Capacité à rédiger des comptes rendus, des notes techniques et des supports de formation.
**Company Information**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.
**Locate your future workplace**
Route de Nouasseur20100
Casablanca
Morocco
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.