29 Emplois pour Bank Of Africa - Maroc
Finashore filiale Bank Of Africa recrute 20 chargés de clientèle « Niveau Bac+5 »
Casablanca, Grand Casablanca
Finashore
Aujourd'hui
Emploi consulté
Description De L'emploi
FINASHORE, filiale de la Bank Of Africa, recrute plus de 20 Chargés de Clientèle (H/F) sur Casablanca pour le CRC de la BANK OF AFRICA. Vous serez amenés à réaliser des objectifs quantitatifs et qualitatifs, participer à la commercialisation de différents produits bancaires ainsi que veiller à la satisfaction du client tout en découvrant ses besoins.
Profil Recherché
De formation supérieure ou égale à Bac+5
• Connaissances des techniques de vente.
• Bonne capacité d’argumentation.
• Vous avez la culture de l'objectif.
• Vous avez le sens du service.
Vous avez envie de vous épanouir dans votre métier, venez nous rejoindre.
Soyez nombreux à nous rejoindre !
Avantages sociaux et autres
FINASHORE vous offre un CDI dès le 1er jour.
• Mutuelle, retraite complémentaire, CNSS et AMO.
• Prime mensuelle
• Cadre de travail agréable.
• Formation rémunérée.
• Transport assuré et gratuit
Amplitude horaire
De 8h00 et 18h00 Week end OFF
Profil Recherché
De formation supérieure ou égale à Bac+5
• Connaissances des techniques de vente.
• Bonne capacité d’argumentation.
• Vous avez la culture de l'objectif.
• Vous avez le sens du service.
Vous avez envie de vous épanouir dans votre métier, venez nous rejoindre.
Soyez nombreux à nous rejoindre !
Avantages sociaux et autres
FINASHORE vous offre un CDI dès le 1er jour.
• Mutuelle, retraite complémentaire, CNSS et AMO.
• Prime mensuelle
• Cadre de travail agréable.
• Formation rémunérée.
• Transport assuré et gratuit
Amplitude horaire
De 8h00 et 18h00 Week end OFF
Désolé, cet emploi n'est pas disponible dans votre région
0
Finashore filiale bank of africa recrute 20 chargés de clientèle « niveau bac+5 »
Casablanca, Grand Casablanca
Finashore
Aujourd'hui
Emploi consulté
Description De L'emploi
FINASHORE, filiale de la Bank Of Africa, recrute plus de 20 Chargés de Clientèle (H/F) sur Casablanca pour le CRC de la BANK OF AFRICA. Vous serez amenés à réaliser des objectifs quantitatifs et qualitatifs, participer à la commercialisation de différents produits bancaires ainsi que veiller à la satisfaction du client tout en découvrant ses besoins.
Profil Recherché
De formation supérieure ou égale à Bac+5
• Connaissances des techniques de vente.
• Bonne capacité d’argumentation.
• Vous avez la culture de l'objectif.
• Vous avez le sens du service.
Vous avez envie de vous épanouir dans votre métier, venez nous rejoindre.
Soyez nombreux à nous rejoindre !
Avantages sociaux et autres
FINASHORE vous offre un CDI dès le 1er jour.
• Mutuelle, retraite complémentaire, CNSS et AMO.
• Prime mensuelle
• Cadre de travail agréable.
• Formation rémunérée.
• Transport assuré et gratuit
Amplitude horaire
De 8h00 à 20h00
Profil Recherché
De formation supérieure ou égale à Bac+5
• Connaissances des techniques de vente.
• Bonne capacité d’argumentation.
• Vous avez la culture de l'objectif.
• Vous avez le sens du service.
Vous avez envie de vous épanouir dans votre métier, venez nous rejoindre.
Soyez nombreux à nous rejoindre !
Avantages sociaux et autres
FINASHORE vous offre un CDI dès le 1er jour.
• Mutuelle, retraite complémentaire, CNSS et AMO.
• Prime mensuelle
• Cadre de travail agréable.
• Formation rémunérée.
• Transport assuré et gratuit
Amplitude horaire
De 8h00 à 20h00
Désolé, cet emploi n'est pas disponible dans votre région
1
Finashore filiale de BANK OF AFRICA recrute des Coachs GAB sur TANGER, RABAT, MARRAKECH
Casablanca, Grand Casablanca
Finashore
Aujourd'hui
Emploi consulté
Description De L'emploi
Assurer le bon fonctionnement des Guichets Automatiques Bancaires (GAB) multifonctions ; Accompagner et former les utilisateurs (clients et équipes internes) à l’utilisation des GAB et des services associés ; Diagnostiquer et résoudre les incidents techniques de premier niveau sur site ; Suivre et analyser les performances des GAB (disponibilité, transactions, pannes) ; Proposer des actions d’amélioration continue de l’expérience utilisateur ; Assurer un reporting régulier aux responsables d’agence et aux équipes techniques.
Profil Recherché
Bac+2/3 minimum en informatique, électronique, télécommunications ou domaine connexe ;
Expérience dans un poste similaire ou en maintenance de systèmes automatisés souhaitée ;
Excellente aisance relationnelle et sens du service client ;
Esprit d’analyse, autonomie, rigueur et réactivité ;
Maîtrise des outils informatiques (bureautique, gestion d’incidents, etc.) ;
Avantages sociaux et autres
CDD
AMO
Amplitude horaire
A déterminer
Profil Recherché
Bac+2/3 minimum en informatique, électronique, télécommunications ou domaine connexe ;
Expérience dans un poste similaire ou en maintenance de systèmes automatisés souhaitée ;
Excellente aisance relationnelle et sens du service client ;
Esprit d’analyse, autonomie, rigueur et réactivité ;
Maîtrise des outils informatiques (bureautique, gestion d’incidents, etc.) ;
Avantages sociaux et autres
CDD
AMO
Amplitude horaire
A déterminer
Désolé, cet emploi n'est pas disponible dans votre région
2
Trilingual (French & English) financial services agent
Casablanca, Grand Casablanca
TELUS Digital
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Your role will include: Handling inbound calls from customers regarding transactions, account details, and service inquiries. Assisting clients with sending and receiving funds, tracking transactions, and resolving issues. Providing clear, accurate, and empathetic support in both French and English. Ensuring compliance with company policies and industry regulations while safeguarding sensitive information.
Profil Recherché
What we’re looking for:
Mandatory: Previous experience in customer service or a call center environment (financial services experience is a strong asset).
Fluency in French and English and Arabic (spoken and written).
Strong attention to detail and problem-solving abilities.
Ability to work in a fast-paced, customer-focused environment.
Avantages sociaux et autres
A professional team environment with growth opportunities.
Training to help you excel in handling financial transactions and customer care.
Competitive compensation.
Free gym / Gaming Rooms / Prayer rooms etc.
Amplitude horaire
Rotating hours (44h/week)
Profil Recherché
What we’re looking for:
Mandatory: Previous experience in customer service or a call center environment (financial services experience is a strong asset).
Fluency in French and English and Arabic (spoken and written).
Strong attention to detail and problem-solving abilities.
Ability to work in a fast-paced, customer-focused environment.
Avantages sociaux et autres
A professional team environment with growth opportunities.
Training to help you excel in handling financial transactions and customer care.
Competitive compensation.
Free gym / Gaming Rooms / Prayer rooms etc.
Amplitude horaire
Rotating hours (44h/week)
Désolé, cet emploi n'est pas disponible dans votre région
3
Trilingual Customer Care Specialist – Financial Services (French, English & Arabic) #telus_digital
Casablanca, Grand Casablanca
TELUS Digital
Publié il y a 6 jours
Emploi consulté
Description De L'emploi
Your Role Handle inbound calls from customers regarding transactions, account details, and service inquiries. Assist clients with sending and receiving funds, tracking transactions, and resolving issues. Provide clear, accurate, and empathetic support in French, English, and Arabic. Ensure compliance with company policies and industry regulations while safeguarding sensitive information.
Profil Recherché
What We’re Looking For
Mandatory: Previous experience in customer service or a call center environment (experience in financial services is a strong asset).
Fluency in French, English, and Arabic (spoken and written).
Excellent attention to detail and strong problem-solving skills.
Ability to work in a fast-paced, customer-focused environment.
Avantages sociaux et autres
What We Offer
A professional team environment with real growth opportunities.
Comprehensive training to help you excel in financial transactions and customer care.
Competitive compensation package.
Access to great amenities — free gym, gaming rooms, prayer rooms, and more!
Amplitude horaire
Rotating hours (44h/week)
Profil Recherché
What We’re Looking For
Mandatory: Previous experience in customer service or a call center environment (experience in financial services is a strong asset).
Fluency in French, English, and Arabic (spoken and written).
Excellent attention to detail and strong problem-solving skills.
Ability to work in a fast-paced, customer-focused environment.
Avantages sociaux et autres
What We Offer
A professional team environment with real growth opportunities.
Comprehensive training to help you excel in financial transactions and customer care.
Competitive compensation package.
Access to great amenities — free gym, gaming rooms, prayer rooms, and more!
Amplitude horaire
Rotating hours (44h/week)
Désolé, cet emploi n'est pas disponible dans votre région
4
CUSTOMER SERVICE ASSOCIATE III
Tanger, Tanger Tétouan
TE Connectivity
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
CUSTOMER SERVICE ASSOCIATE III
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Serves as the primary point of contact for the customer and is the liaison between the customer and all internal points of contact.
**Job Requirements**
+ Providing timely and accurate information to incoming customer order status and product knowledge requests.
+ Processing customer returns according to established department policies and procedures.
+ Facilitating meetings with customers and internal points of contact to proactively identify issues and/or drive process improvements.
+ Investigating and resolving customer issues.
**What your background should look like**
Typically requires 3-4 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
TANGER, TNG, MA, 9000
City: TANGER
State: TNG
Country/Region: MA
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Serves as the primary point of contact for the customer and is the liaison between the customer and all internal points of contact.
**Job Requirements**
+ Providing timely and accurate information to incoming customer order status and product knowledge requests.
+ Processing customer returns according to established department policies and procedures.
+ Facilitating meetings with customers and internal points of contact to proactively identify issues and/or drive process improvements.
+ Investigating and resolving customer issues.
**What your background should look like**
Typically requires 3-4 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
TANGER, TNG, MA, 9000
City: TANGER
State: TNG
Country/Region: MA
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Désolé, cet emploi n'est pas disponible dans votre région
5
Bilingual customer service specialist
Casablanca, Grand Casablanca
IO Solutions Contact Center
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Due to our continued growth and success, we are expanding our team in Morocco. We are seeking to hire bilingual Customer Service Specialists. The Customer service specialist will handle customer relationships through chat and phone interactions, resolving issues, recommending products and ensuring all appropriate follow-up to confirm complete customer satisfaction. We are seeking candidates who demonstrate strong written and verbal communication abilities in both English and French. The company offers a structured program designed to help employees progress in their careers by providing opportunities for skill development, training, and potential promotion within the organization, allowing them to move into more challenging and rewarding roles over time. WHAT WE OFFER (WHY YOU SHOULD JOIN OUR TEAM?) Career growth and development with our Advancement program. Full-time paid training and our trainers will teach you everything you need to reach your potential. Stability of employment, social benefits and stimulating performance premiums. A diverse, equitable and family-friendly work environment.
Profil Recherché
QUALIFICATIONS
Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for shift ending from 9PM to 7AM
Full-time position
Rotating shifts (1 PM - 2 AM) – Evening Shift
Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (1 PM - 2 AM) – Evening Shift
Profil Recherché
QUALIFICATIONS
Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for shift ending from 9PM to 7AM
Full-time position
Rotating shifts (1 PM - 2 AM) – Evening Shift
Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (1 PM - 2 AM) – Evening Shift
Désolé, cet emploi n'est pas disponible dans votre région
Soyez le premier informé
À propos du dernier Bank of africa Emplois dans Maroc !
6
Customer Service Representative - Italian speaker
Casablanca, Grand Casablanca
Arrow Electronics
Hier
Emploi consulté
Description De L'emploi
**Position:**
Customer Service Representative - Italian speaker
**Job Description:**
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative with Italian .**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Italian** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-HL1
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Customer Service Representative - Italian speaker
**Job Description:**
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative with Italian .**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Italian** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-HL1
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Désolé, cet emploi n'est pas disponible dans votre région
7
Customer Service Associate with Italian
Casablanca, Grand Casablanca
Arrow Electronics
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
**Position:**
Customer Service Associate with Italian
**Job Description:**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Associate.**
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Associate** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Italian** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-MM2
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Customer Service Associate with Italian
**Job Description:**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Associate.**
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Associate** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Italian** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-MM2
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Désolé, cet emploi n'est pas disponible dans votre région
8
Customer Service Representative with Spanish
Casablanca, Grand Casablanca
Arrow Electronics
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
**Position:**
Customer Service Representative with Spanish
**Job Description:**
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative .**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Spanish** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-HL1
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Customer Service Representative with Spanish
**Job Description:**
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative .**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Spanish** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-HL1
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
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