2 Emplois pour Chef De Projet Technique / Tech Lead - Maroc
Dutch Team Lead - ENECO
Tanger, Tanger Tétouan
EASTVANTAGE Morocco
Publié il y a 10 jours
Emploi consulté
Description De L'emploi
We are looking for a dynamic Team Leader to manage a team of Dutch-speaking Outbound Sales Agents supporting a leading European energy provider. In this role, you will drive performance, coach and empower agents, and ensure the team delivers high-quality, full-cycle sales interactions. You’ll help foster a positive, accountable culture where agents engage customers confidently without scripts and with strong cultural sensitivity. Key Responsibilities: • Lead and manage a team of outbound sales agents focused on the Belgian residential market. • Drive performance through clear KPIs, coaching, and regular feedback sessions. • Promote an empowered team environment, emphasizing empathy, logic, and customer rapport. • Facilitate daily team huddles, refreshers, and individual coaching to strengthen agent skills. • Ensure agents manage entire customer conversations—from initial outreach to sale closure—without scripts. • Monitor KPIs such as conversion rates, quality scores, and customer experience metrics. • Prepare and present performance reports, identifying gaps and initiating corrective actions. • Partner with QA and Training teams to align on development areas and performance trends. • Ensure data accuracy in CRM tools and support adherence to operational processes. • Provide floor support and oversee new agent onboarding within the team.
Profil Recherché
• Fluent in Dutch (spoken and written); proficiency in French and/or English is a strong plus.
• 5+ years of experience in a contact center or BPO team leadership role. br>• Experience managing sales teams in a fast-paced, target-driven environment. < r>• Demonstrated ability to coach, motivate, and develop performance-oriented teams. < r>• Strong understanding of sales KPIs and customer lifecycle metrics. < r>• Proficient in CRM systems and reporting tools; strong organizational skills. < r>• High cultural awareness, ideally familiar with Belgian customer expectations. < r>• Analytical, process-focused, and confident in managing team escalations.
Avantages sociaux et autres
At Eastvant ge, our mission is to create meaningful jobs and provide careers that are knowledge-based, inspiring, and always with the potential for development and growth. We are an independently-owned Global business solutions company enabling offshore operations from our locations in the Philippines, India, Morocco, Bulgaria, and Belgium. We have been in the industry for over a decade, growing from a handful to over 1200 happy employees over the years. < r>We invite you to navigate through our website to get to know who we are, to see what sets us apart in culture and thinking.
Join us and be part of our success story!
Why join us
• Embrace a healthy work-life balance. < r>• Enjoy competitive compensation and benefits. < r>• Be part of a positive work environment that fosters collaboration and teamwork. < r>• Advance your career through our professional development opportunities. < r>• Thrive in an inclusive and employee-centric culture.
Amplitude horaire
09:00 - 18:00 | Flexibility is required
Profil Recherché
• Fluent in Dutch (spoken and written); proficiency in French and/or English is a strong plus.
• 5+ years of experience in a contact center or BPO team leadership role. br>• Experience managing sales teams in a fast-paced, target-driven environment. < r>• Demonstrated ability to coach, motivate, and develop performance-oriented teams. < r>• Strong understanding of sales KPIs and customer lifecycle metrics. < r>• Proficient in CRM systems and reporting tools; strong organizational skills. < r>• High cultural awareness, ideally familiar with Belgian customer expectations. < r>• Analytical, process-focused, and confident in managing team escalations.
Avantages sociaux et autres
At Eastvant ge, our mission is to create meaningful jobs and provide careers that are knowledge-based, inspiring, and always with the potential for development and growth. We are an independently-owned Global business solutions company enabling offshore operations from our locations in the Philippines, India, Morocco, Bulgaria, and Belgium. We have been in the industry for over a decade, growing from a handful to over 1200 happy employees over the years. < r>We invite you to navigate through our website to get to know who we are, to see what sets us apart in culture and thinking.
Join us and be part of our success story!
Why join us
• Embrace a healthy work-life balance. < r>• Enjoy competitive compensation and benefits. < r>• Be part of a positive work environment that fosters collaboration and teamwork. < r>• Advance your career through our professional development opportunities. < r>• Thrive in an inclusive and employee-centric culture.
Amplitude horaire
09:00 - 18:00 | Flexibility is required
Désolé, cet emploi n'est pas disponible dans votre région
0
Senior Data Scientist - Tech Lead
Casablanca, Grand Casablanca
Oracle
Publié il y a 25 jours
Emploi consulté
Description De L'emploi
**Job Description**
Create the future with us
Senior Data Scientist - MADC
Casablanca (onsite)
As an Senior Data Scientist at Oracle MADC, you will play a pivotal role in shaping the future of Oracle offerings. You will be part of an innovative team who works with cutting-edge technologies to bring AI capabilities into Oracle products. In this role you will:
·Design, develop, and maintain AI and ML models (including Generative AI), ensuring
it meets the high standards required by Oracle.
·Perform data processing, cleansing and quality verification (Data Engineering)
·Ensure data curation by implementing proper labeling and classifications.
·Leverage NLP techniques to categorize textual inputs while considering different aspects such as NL intent complexities etc.
·Conduct rigorous testing and validation processes to ensure the models' accuracy
and efficiency.
·Stay updated with the latest advancements in AI and machine learning,applying innovative techniques and methodologies to continually enhance our
systems.
·Engage with stakeholders to translate complex business requirements into
robust technical solutions.
·Participate in the full lifecycle of the project, from conception through deployment and ongoing maintenance, ensuring they align with our strategic objectives and deliver maximum value.
Requirements
·Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine
Learning, Data Science or a related field.
·A minimum of 2 years of experience developing machine learning algorithms and data science.
·Extensive knowledge of large language models and natural language processing
techniques.
·Good knowledge of SQL.
·Strong proficiency in programming languages such as Python, Java, or C++.
·Excellent problem-solving skills and the ability to work independently on complex
projects.
·Strong communication and collaboration skills, with a proven track record of
working effectively in cross-functional teams.
·Demonstrated ability to deliver high-quality software products within a fast-
paced, dynamic environment.
What we will offer you
·A competitive salary with exciting benefits.
·Learning and development opportunities to advance your career.
·An Employee Assistance Program to support your mental health.
·Employee resource groups that champion our diverse communities
·Core benefits such as life insurance, and access to retirement planning
·An inclusive culture that celebrates what makes you unique
At Oracle, we don't just respect differences-we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. It's when everyone's
voice is heard and valued that we're inspired to go beyond what's been done before.
Create the future with us
Career Level - IC3
**Responsibilities**
As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Create the future with us
Senior Data Scientist - MADC
Casablanca (onsite)
As an Senior Data Scientist at Oracle MADC, you will play a pivotal role in shaping the future of Oracle offerings. You will be part of an innovative team who works with cutting-edge technologies to bring AI capabilities into Oracle products. In this role you will:
·Design, develop, and maintain AI and ML models (including Generative AI), ensuring
it meets the high standards required by Oracle.
·Perform data processing, cleansing and quality verification (Data Engineering)
·Ensure data curation by implementing proper labeling and classifications.
·Leverage NLP techniques to categorize textual inputs while considering different aspects such as NL intent complexities etc.
·Conduct rigorous testing and validation processes to ensure the models' accuracy
and efficiency.
·Stay updated with the latest advancements in AI and machine learning,applying innovative techniques and methodologies to continually enhance our
systems.
·Engage with stakeholders to translate complex business requirements into
robust technical solutions.
·Participate in the full lifecycle of the project, from conception through deployment and ongoing maintenance, ensuring they align with our strategic objectives and deliver maximum value.
Requirements
·Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine
Learning, Data Science or a related field.
·A minimum of 2 years of experience developing machine learning algorithms and data science.
·Extensive knowledge of large language models and natural language processing
techniques.
·Good knowledge of SQL.
·Strong proficiency in programming languages such as Python, Java, or C++.
·Excellent problem-solving skills and the ability to work independently on complex
projects.
·Strong communication and collaboration skills, with a proven track record of
working effectively in cross-functional teams.
·Demonstrated ability to deliver high-quality software products within a fast-
paced, dynamic environment.
What we will offer you
·A competitive salary with exciting benefits.
·Learning and development opportunities to advance your career.
·An Employee Assistance Program to support your mental health.
·Employee resource groups that champion our diverse communities
·Core benefits such as life insurance, and access to retirement planning
·An inclusive culture that celebrates what makes you unique
At Oracle, we don't just respect differences-we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. It's when everyone's
voice is heard and valued that we're inspired to go beyond what's been done before.
Create the future with us
Career Level - IC3
**Responsibilities**
As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Désolé, cet emploi n'est pas disponible dans votre région
Soyez le premier informé
À propos du dernier Chef de projet technique / tech lead Emplois dans Maroc !
1