25 Emplois pour Client Specialist - Maroc
Africa Services Sales Account Director (Non-Management)
Publié il y a 8 jours
Emploi consulté
Description De L'emploi
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
**Boeing Global Services (BGS) is seeking an Africa Services Sales Account Director (Non-Management) who will be responsible for planning, developing and managing competitive services sales and marketing campaigns both nationally and internationally. This position will be instrumental in proactively carrying out sales activities with key customers across the continent of Africa! This position will be located in** **Casablanca, Morocco** **.**
This is a customer facing role, supporting the African region, which requires domestic and international travel.
**Position Responsibilities:**
+ Leads the approval process by advocating the customer requirements and selling the business case to management to ensure quality deal. Balances the enterprise, business unit and customer goals to meet and drive Long Range Business Plan (LRBP)
+ Leads negotiations and finalizes commitments, ensuring mutual benefit to the customer and Boeing by interfacing directly with customer decision-makers and influencers. Demonstrate detailed understanding of both customer and Boeing needs and resources to find areas of alignment and integration. Obtains commitment within parameters approved by management
+ Drives sales and campaign activities to successful completion by integrating multiple aspects of the customers' needs. Crafts campaign specific strategies, procures resources and secures management commitment to ensure successful execution. Creates metrics to monitor campaign project status and budget requirements
+ Uses company resources to support customer commitments, gain competitive advantage and foster business growth by using a comprehensive understanding (breadth and depth) of multiple Boeing products and services, process and operations and resources. Integrates knowledge into business strategies and solutions
+ Researches, reviews and analyzes information about competitors' products and services to develop a comprehensive understanding (breadth and depth) of specific competitor activities and their impact on company strategy to improve our competitive position. Verifies, evaluates and applies detailed customer knowledge to advance campaign activity, support the long-range business plan (LRBP) and contribute to strategy development (e.g., country, region and campaign). Establishes a broad network of contacts and knowledge base to act as a broker of knowledge to multiple customer needs
+ Provides guidance to more junior employees regarding capturing and documenting detailed customer knowledge and assists in network development
+ Initiates and advances customer relationships and works to be accepted as a trusted business partner by the customer. Establishes, maintains and expands network to address customer needs and keep lines of communication open. Develops customer solutions by coordinating and integrating with internal and external processes and divisions to provide a competitive advantage and to foster business growth with acceptable margins
+ Coordinates packaging of Boeing and Industry products and knowledge into complete solutions that meets customer needs
+ Leads review process with management by balancing customer expectations and Boeing resources. Aligns third party deliverables
+ Maintains and advances customer relationships to proactively address future needs. Identifies future business opportunities and promotes the value of Boeing portfolio and partnership. Provides networking capabilities to address needs beyond Boeing's resources and offerings. Takes consultative approach to help customers achieve objectives
+ Leads preparation of proposals by developing themes and discriminators and ensures correct members and resources are included in the team. Recommends alternative means of compliance to customer requests. Reviews and contributes to the final draft materials. Challenges recommended scope and cost to ensure compliance and competitiveness
+ Develops strategy and tactics using in-depth knowledge of customer needs, Boeing products and services and driven environment to develop business growth with acceptable margins. Ensures strategic alignment with the customer, Long Range Business Plan and regional and country objectives
**Basic Qualifications (Required Skills/Experience):**
+ Minimum of 3 years of experience in Sales
+ Minimum of 3 years' experience collaborating with senior and executive leadership
+ Minimum of 1 year experience working with multiple internal and external stakeholders
+ Bachelor's degree or higher
**Preferred Qualifications (Desired Skills and Experience** ):
+ Minimum of 5 years of experience in Sales
+ Minimum of 1 year experience with Sales or Marketing of Boeing products
+ Experience managing competitive domestic or international sales campaigns
+ Minimum 5 years of engineering experience
+ Master's degree
+ Ability to travel internationally up to 25% or more of work time
Applications for this position will be accepted until **Oct. 20, 2025**
**Education**
Bachelor's Degree or Equivalent Required
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer willing to sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (Morocco)
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 ( and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
CUSTOMER SERVICE ASSOCIATE III

Publié il y a 3 jours
Emploi consulté
Description De L'emploi
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Serves as the primary point of contact for the customer and is the liaison between the customer and all internal points of contact.
**Job Requirements**
+ Providing timely and accurate information to incoming customer order status and product knowledge requests.
+ Processing customer returns according to established department policies and procedures.
+ Facilitating meetings with customers and internal points of contact to proactively identify issues and/or drive process improvements.
+ Investigating and resolving customer issues.
**What your background should look like**
Typically requires 3-4 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
TANGER, TNG, MA, 9000
City: TANGER
State: TNG
Country/Region: MA
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Bilingual customer service specialist
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Profil Recherché
QUALIFICATIONS
Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for shift ending from 9PM to 7AM
Full-time position
Rotating shifts (1 PM - 2 AM) – Evening Shift
Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (1 PM - 2 AM) – Evening Shift
Customer Service Representative - Italian speaker
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Customer Service Representative - Italian speaker
**Job Description:**
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative with Italian .**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Italian** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-HL1
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Customer Service Associate with Italian

Publié il y a 3 jours
Emploi consulté
Description De L'emploi
Customer Service Associate with Italian
**Job Description:**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Associate.**
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Associate** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Italian** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-MM2
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Customer Service Representative with Spanish

Publié il y a 3 jours
Emploi consulté
Description De L'emploi
Customer Service Representative with Spanish
**Job Description:**
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative .**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Spanish** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-HL1
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Customer Service Manager (OTC Lead )
Publié il y a 4 jours
Emploi consulté
Description De L'emploi
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Possible.**
You will capture, enter and validate customer orders in a timely and accurate manner, using all methods and all order types.
**How you will contribute**
You will:
+ **Manage the order fulfilment process, respecting the customer segment and channel mix**
+ **Balance supply constraints and delivery of service levels through cross-functional alignment**
+ **Use appropriate tools and processes such as availability checks and stock allocation rules**
+ **Effectively manage new product introductions and product withdrawals to maximise sales and to minimise write-offs**
+ **Work with cross functional teams to bring better efficiency and process enhancements.**
+ **Measure performance across Order to cash**
+ **Ensuring the correct process, systems & capability within Order to Cash as well as customer collaboration framework to best serve our customers.**
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge :
+ **Good numerical, analytical and logical reasoning skills**
+ **Microsoft office applications**
+ **High-level of SAP competence**
+ **A customer-facing role within customer service, logistics or sales**
+ **Experience in an order-to-cash environment**
+ **Experience in customer service, logistics and sales**
+ **Good knowledge of the total supply chain/order-to-cash process**
+ **Strong analytical and problem-solving skills**
**More about this role**
+ **Strong Knowledge of foundational supply chain related processes across the end-to-end supply chain**
+ **Experience in Continuous Improvement and managing projects**
+ **Working knowledge and experience in end to end Order to Cash business processes**
+ **Knowledge of SAP OTC and interfaces to Trade Management, Sales Management and APO**
+ **Able to influence, negotiate and apply commercial acumen**
+ **Min 8-10 year's experience in General/Basic Background in Functional Area**
+ **Experience in Change and Execution Management**
No Relocation support available
**Business Unit Summary**
**Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Order Management (OTB)
Customer Service & Logistics
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
Soyez le premier informé
À propos du dernier Client specialist Emplois dans Maroc !
Bilingual Customer Service Representative (French-English)
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Profil Recherché
Fluency in French and English (both spoken and written).
Previous experience in customer service or client relations preferred.
Excellent communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Avantages sociaux et autres
Competitive salary and benefits.
Supportive and dynamic work environment.
Opportunities for growth and professional development.
Amplitude horaire
Shift rotatif (44h/week)
Bilingual customer service and sales specialist
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Profil Recherché
QUALIFICATIONS
Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for each shift
Full-time position
Rotating shifts (12 PM - 5 AM) – Evening Shift
Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (12 PM - 5 AM) – Evening Shift
Bilingual Customer service and sales specialist
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Profil Recherché
QUALIFICATIONS
Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for each shift
Full-time position
Rotating shifts (12 PM - 5 AM) – Evening Shift
Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (12 PM - 5 AM) – Evening Shift