22 Emplois pour Flight Attendant - Maroc
Customer Service Representative
Casablanca, Grand Casablanca
Arrow Electronics
Publié il y a 4 jours
Emploi consulté
Description De L'emploi
**Position:**
Customer Service Representative
**Job Description:**
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative .**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Spanish** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-HL1
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Customer Service Representative
**Job Description:**
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative .**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Spanish** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-HL1
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Désolé, cet emploi n'est pas disponible dans votre région
0
Customer Service Representative
Casablanca, Grand Casablanca
Arrow Electronics
Publié il y a 4 jours
Emploi consulté
Description De L'emploi
**Position:**
Customer Service Representative
**Job Description:**
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative .**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Spanish** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-HL1
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Customer Service Representative
**Job Description:**
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative .**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Spanish** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-HL1
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Désolé, cet emploi n'est pas disponible dans votre région
1
Customer Service Manager
GE Vernova
Publié il y a 11 jours
Emploi consulté
Description De L'emploi
**Job Description Summary**
Responsible for timely and satisfactory resolution of concerns covering a wide variety of support as the single point of contact to the customer in Libya.
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Responsible for departmental operations planning/execution focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
**Job Description**
**Roles and Responsibilities** ·
+ Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area.
+ Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract.
+ Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer ·
+ Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
+ Drives extra work ideas and is responsible to partner with ITO team to increase pipeline for their assigned site and create win-win opportunities for their customer.
+ Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
+ Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
+ Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles.
+ Uses technical experience and analytical thinking.
+ Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
+ A job at this level requires direct people management responsibility including staffing and performance development.
+ Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
**Required Qualifications**
+ Bachelor's degree in engineering from an accredited university
+ Minimum 7 years of experience in Power or Oil & Gas industries
+ Minimum of 3 years of advanced experience as customer management
+ Fluent in English & Arabic
**Desired Characteristics**
+ Strong oral and written communication skills.
+ Strong interpersonal and leadership skills
+ Demonstrated ability to analyze and resolve problems.
+ Ability to document, plan, market, and execute programs.
+ Established project management skills.
**Additional Information**
**Relocation Assistance Provided:** Yes
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Responsible for timely and satisfactory resolution of concerns covering a wide variety of support as the single point of contact to the customer in Libya.
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Responsible for departmental operations planning/execution focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
**Job Description**
**Roles and Responsibilities** ·
+ Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area.
+ Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract.
+ Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer ·
+ Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
+ Drives extra work ideas and is responsible to partner with ITO team to increase pipeline for their assigned site and create win-win opportunities for their customer.
+ Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
+ Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
+ Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles.
+ Uses technical experience and analytical thinking.
+ Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
+ A job at this level requires direct people management responsibility including staffing and performance development.
+ Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
**Required Qualifications**
+ Bachelor's degree in engineering from an accredited university
+ Minimum 7 years of experience in Power or Oil & Gas industries
+ Minimum of 3 years of advanced experience as customer management
+ Fluent in English & Arabic
**Desired Characteristics**
+ Strong oral and written communication skills.
+ Strong interpersonal and leadership skills
+ Demonstrated ability to analyze and resolve problems.
+ Ability to document, plan, market, and execute programs.
+ Established project management skills.
**Additional Information**
**Relocation Assistance Provided:** Yes
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Désolé, cet emploi n'est pas disponible dans votre région
2
CUSTOMER SERVICE ASSOCIATE III
Tanger, Tanger Tétouan
TE Connectivity
Publié il y a 14 jours
Emploi consulté
Description De L'emploi
CUSTOMER SERVICE ASSOCIATE III
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Serves as the primary point of contact for the customer and is the liaison between the customer and all internal points of contact.
**Job Requirements**
+ Providing timely and accurate information to incoming customer order status and product knowledge requests.
+ Processing customer returns according to established department policies and procedures.
+ Facilitating meetings with customers and internal points of contact to proactively identify issues and/or drive process improvements.
+ Investigating and resolving customer issues.
**What your background should look like**
Typically requires 3-4 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
TANGER, TNG, MA, 9000
City: TANGER
State: TNG
Country/Region: MA
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Serves as the primary point of contact for the customer and is the liaison between the customer and all internal points of contact.
**Job Requirements**
+ Providing timely and accurate information to incoming customer order status and product knowledge requests.
+ Processing customer returns according to established department policies and procedures.
+ Facilitating meetings with customers and internal points of contact to proactively identify issues and/or drive process improvements.
+ Investigating and resolving customer issues.
**What your background should look like**
Typically requires 3-4 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
TANGER, TNG, MA, 9000
City: TANGER
State: TNG
Country/Region: MA
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Désolé, cet emploi n'est pas disponible dans votre région
3
CUSTOMER SERVICE ASSOCIATE III
Tanger, Tanger Tétouan
TE Connectivity
Publié il y a 14 jours
Emploi consulté
Description De L'emploi
CUSTOMER SERVICE ASSOCIATE III
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Serves as the primary point of contact for the customer and is the liaison between the customer and all internal points of contact.
**Job Requirements**
+ Providing timely and accurate information to incoming customer order status and product knowledge requests.
+ Processing customer returns according to established department policies and procedures.
+ Facilitating meetings with customers and internal points of contact to proactively identify issues and/or drive process improvements.
+ Investigating and resolving customer issues.
**What your background should look like**
Typically requires 3-4 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
TANGER, TNG, MA, 9000
City: TANGER
State: TNG
Country/Region: MA
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Serves as the primary point of contact for the customer and is the liaison between the customer and all internal points of contact.
**Job Requirements**
+ Providing timely and accurate information to incoming customer order status and product knowledge requests.
+ Processing customer returns according to established department policies and procedures.
+ Facilitating meetings with customers and internal points of contact to proactively identify issues and/or drive process improvements.
+ Investigating and resolving customer issues.
**What your background should look like**
Typically requires 3-4 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
TANGER, TNG, MA, 9000
City: TANGER
State: TNG
Country/Region: MA
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Désolé, cet emploi n'est pas disponible dans votre région
4
Customer Service Associate with Italian
Casablanca, Grand Casablanca
Arrow Electronics
Publié il y a 20 jours
Emploi consulté
Description De L'emploi
**Position:**
Customer Service Associate with Italian
**Job Description:**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Associate.**
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Associate** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Italian** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-MM2
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Customer Service Associate with Italian
**Job Description:**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Associate.**
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Associate** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus one of the following languages in advance level, **Italian** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-MM2
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Désolé, cet emploi n'est pas disponible dans votre région
5
Bilingual customer service and sales specialist
Casablanca, Grand Casablanca
IO Solutions Contact Center
Aujourd'hui
Emploi consulté
Description De L'emploi
Due to our continued growth and success, we are expanding our team in Morocco. We are seeking to hire bilingual Customer Service Specialists with a sales focus. The Customer service and sales specialist will handle customer relationships through chat and phone interactions, resolving issues, recommending products and ensuring all appropriate follow-up to confirm complete customer satisfaction. We are seeking candidates who demonstrate strong written and verbal communication abilities in both English and French. The company offers a structured program designed to help employees progress in their careers by providing opportunities for skill development, training, and potential promotion within the organization, allowing them to move into more challenging and rewarding roles over time. WHAT WE OFFER (WHY YOU SHOULD JOIN OUR TEAM?) Career growth and development with our Advancement program. Full-time paid training and our trainers will teach you everything you need to reach your potential. Stability of employment, social benefits and stimulating performance premiums. A diverse, equitable and family-friendly work environment.
Profil Recherché
QUALIFICATIONS
br>Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for each shift
Full-time position
Rotating shifts (12 PM - 3 AM) – Evening Shift < r>Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (12 PM - 3 AM) – Evening Shift
Profil Recherché
QUALIFICATIONS
br>Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for each shift
Full-time position
Rotating shifts (12 PM - 3 AM) – Evening Shift < r>Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (12 PM - 3 AM) – Evening Shift
Désolé, cet emploi n'est pas disponible dans votre région
Soyez le premier informé
À propos du dernier Flight attendant Emplois dans Maroc !
6
Bilingual Customer service and sales specialist
Casablanca, Grand Casablanca
IO Solutions Contact Center
Aujourd'hui
Emploi consulté
Description De L'emploi
Due to our continued growth and success, we are expanding our team in Morocco. We are seeking to hire bilingual Customer Service Specialists with a sales focus. The Customer service and sales specialist will handle customer relationships through chat and phone interactions, resolving issues, recommending products and ensuring all appropriate follow-up to confirm complete customer satisfaction. We are seeking candidates who demonstrate strong written and verbal communication abilities in both English and French. The company offers a structured program designed to help employees progress in their careers by providing opportunities for skill development, training, and potential promotion within the organization, allowing them to move into more challenging and rewarding roles over time. WHAT WE OFFER (WHY YOU SHOULD JOIN OUR TEAM?) Career growth and development with our Advancement program. Full-time paid training and our trainers will teach you everything you need to reach your potential. Stability of employment, social benefits and stimulating performance premiums. A diverse, equitable and family-friendly work environment.
Profil Recherché
QUALIFICATIONS
br>Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for each shift
Full-time position
Rotating shifts (12 PM - 3 AM) – Evening Shift < r>Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (12 PM - 3 AM) – Evening Shift
Profil Recherché
QUALIFICATIONS
br>Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for each shift
Full-time position
Rotating shifts (12 PM - 3 AM) – Evening Shift < r>Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (12 PM - 3 AM) – Evening Shift
Désolé, cet emploi n'est pas disponible dans votre région
7
Dutch Inbound Customer Service - Insurance Operations
Casablanca, Grand Casablanca
Allianz Services Maroc
Aujourd'hui
Emploi consulté
Description De L'emploi
Since 2021, Allianz Technology has launched its Allianz Services entity to meet the project needs of Allianz operating entities. This position is based in Casablanca. Does providing quality service also motivate you? So why not join us to be at the forefront of progress and develop innovative products and services in an international environment. Imagine the inconvenience of a product trouble you are using frenquently. With you, these worries are now a thing of the past. Do you have what it takes to reassure our customers with reliable and prompt assistance. For a service Assistance (Wegenwacht) service provider, we are looking for Dutch-speaking Inbound Service. As an inbound customer service representative for a service assistance, you will be responsible for answering questions and requests from customers who need help resolving problems with their product. Your duties may include: -Taking incoming calls from customers and providing support in resolving problems with their product -Listening to the customer, assessing their situation and providing them with relevant information about their coverage and what is possible to resolve their issue. -Scheduling appointments for technical issues -Following procedures and protocols to assist customers as efficiently and effectively as possible and handling escalations of problems as needed. -Updating customer data in the system and ensuring accurate documentation of calls. -Supporting other departments as needed to assist customers with their questions and issues. -You will actively contribute to increasing customer satisfaction. To be successful in this position, you must have excellent communication skills, both verbal and written, to assist customers in a professional and effective manner. You must also be able to work under pressure and multitask in a fast-paced environment.
Profil Recherché
WHAT WE EXPECT FROM YOU:
br>-You are service-oriented and highly accurate. You have an eye for detail and spot even the smallest discrepancies and peculiarities.
Finally, you are enthusiastic, eager to learn, proactive, have good written and communication skills and are not easily distracted.
-Experience in Customer Service (softskills).
-Knowledge of Microsoft Office (must)
-Excellent command of the Dutch language in word and writing
-Basic English
Avantages sociaux et autres
WHAT YOU CAN EXPECT FROM US:
-You will be working in a people-oriented and entrepreneurial organization. So is the mindset of our managers.
-You can count on a pleasant working atmosphere with motivated colleagues.
-We do not discriminate on the basis of gender, race, color, nationality, religion, sexual orientation, age, marital status, veteran status or disability.
+ Direct contract (CDI) with Allianz Technology part of Allianz Group + Private Insurance (Allianz)
Amplitude horaire
Full time
Profil Recherché
WHAT WE EXPECT FROM YOU:
br>-You are service-oriented and highly accurate. You have an eye for detail and spot even the smallest discrepancies and peculiarities.
Finally, you are enthusiastic, eager to learn, proactive, have good written and communication skills and are not easily distracted.
-Experience in Customer Service (softskills).
-Knowledge of Microsoft Office (must)
-Excellent command of the Dutch language in word and writing
-Basic English
Avantages sociaux et autres
WHAT YOU CAN EXPECT FROM US:
-You will be working in a people-oriented and entrepreneurial organization. So is the mindset of our managers.
-You can count on a pleasant working atmosphere with motivated colleagues.
-We do not discriminate on the basis of gender, race, color, nationality, religion, sexual orientation, age, marital status, veteran status or disability.
+ Direct contract (CDI) with Allianz Technology part of Allianz Group + Private Insurance (Allianz)
Amplitude horaire
Full time
Désolé, cet emploi n'est pas disponible dans votre région
8
Bilingual Customer Service Advisors (French / English)
Casablanca, Grand Casablanca
Fusion
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
We are recruiting Bilingual Customer Service Advisors (French / English) to join our dynamic team. Your mission: Provide high-quality customer support in French and English (phone, chat, or email). Handle client requests with professionalism and efficiency. Ensure customer satisfaction and loyalty.
Profil Recherché
We are recruiting Bilingual Customer Service Advisors (French / English) to join our dynamic team.
Your mission: br>Provide high-quality customer support in French and English (phone, chat, or email).
Handle client requests with professionalism and efficiency.
Ensure customer satisfaction and loyalty.
Avantages sociaux et autres
Full training provided.
A professional and supportive work environment.
Career growth opportunities.
Amplitude horaire
Shift
Profil Recherché
We are recruiting Bilingual Customer Service Advisors (French / English) to join our dynamic team.
Your mission: br>Provide high-quality customer support in French and English (phone, chat, or email).
Handle client requests with professionalism and efficiency.
Ensure customer satisfaction and loyalty.
Avantages sociaux et autres
Full training provided.
A professional and supportive work environment.
Career growth opportunities.
Amplitude horaire
Shift
Désolé, cet emploi n'est pas disponible dans votre région
9