Food Services Supervisor
Publié il y a 8 jours
Emploi consulté
Description De L'emploi
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Rabat Dar Es Salam, KM 9 Avenue Mohammed VI, Rabat, Morocco, Morocco, BP 10170VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Tu cherches une stabilité professionnelle ? Alors rejoins vite AXA Services Maroc
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Profil Recherché
De formation supérieure de Bac+2 à Bac+4
Maîtrisez parfaitement la langue française à l'écrit et à l'oral
Maitrisez les techniques de la gestion de la relation client ainsi que les logiciels de bureautique
Avez l'esprit du détail et d'analyse
Avez un forte capacité d'argumentation
Avez un sens de responsabilité et d'esprit d'équipe
Savez-vous adapter aux évolutions et aux changements.
Avantages sociaux et autres
ne politique parentale se positionnant bien au-delà des normes du marché : Un congé maternité de 16 semaines avec maintien de 100% du salaire et un congé paternité de 4 semaines avec maintien de 100% du salaire.
Une protection sociale (retraite complémentaire, assurance maladie, prévoyance)
Des avantages en nature (transport, cadeaux, nouveaux nés.)
Une prime d'Aïd Al Adha
Une indemnité repas
Un actionnariat salarié
Des avances (sur salaire, maternité)
Des conventions (banque, assurance auto, médecin, prêt à porter).
Amplitude horaire
8H-18H
Télétravail, Prime de: bienvenue, panier, rendement, déplafonnement…Postules vite chez AXA Services
Publié il y a 5 jours
Emploi consulté
Description De L'emploi
Profil Recherché
De formation supérieure de Bac+2 à Bac+4
Maîtrisez parfaitement la langue française à l'écrit et à l'oral
Maitrisez les techniques de la gestion de la relation client ainsi que les logiciels de bureautique
Avez l'esprit du détail et d'analyse
Avez un forte capacité d'argumentation
Avez un sens de responsabilité et d'esprit d'équipe
Savez-vous adapter aux évolutions et aux changements.
Avantages sociaux et autres
Une politique parentale se positionnant bien au-delà des normes du marché : Un congé maternité de 16 semaines avec maintien de 100% du salaire et un congé paternité de 4 semaines avec maintien de 100% du salaire.
Une protection sociale (retraite complémentaire, assurance maladie, prévoyance)
Des avantages en nature (transport, cadeaux, nouveaux nés.)
Une prime d'Aïd Al Adha
Une indemnité repas
Un actionnariat salarié
Des avances (sur salaire, maternité)
Des conventions (banque, assurance auto, médecin, prêt à porter).
Amplitude horaire
8h-19h
Tu veux intégrer AXA Services Maroc ?Recrutement de plusieurs profils, Prime de bienvenue 1000 Dhs
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Profil Recherché
De formation Bac+2
Ayant une première expérience dans un poste similaire.
Excellentes compétences en communication écrite et orale en français
Capacité à travailler de manière autonome et à gérer efficacement les multiples tâches
Orienté(e) client, avec une approche axée sur la résolution de problèmes
Bonnes compétences en informatique et familiarité avec les outils de communication en ligne
Motivation et engagement à atteindre les objectifs de vente fixés.
Avantages sociaux et autres
Une politique parentale se positionnant bien au-delà des normes du marché : Un congé maternité de 16 semaines avec maintien de 100% du salaire et un congé paternité de 4 semaines avec maintien de 100% du salaire.
- Une protection sociale (retraite complémentaire, assurance maladie, prévoyance)
- Des avantages en nature (transport, cadeaux nouveaux nés.)
- Une prime d'Aïd Al Adha
- Une indemnité repas
- Un actionnariat salarié
- Des avances (sur salaire, maternité)
- Des conventions (banque, assurance auto, médecin, prêt à porter)
Amplitude horaire
8h-18h
Bilingual Customer service and sales specialist
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Profil Recherché
QUALIFICATIONS
Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for each shift
Full-time position
Rotating shifts (12 PM - 5 AM) – Evening Shift
Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (12 PM - 5 AM) – Evening Shift
Bilingual customer service representatives (fr/en) - Rabat
Aujourd'hui
Emploi consulté
Description De L'emploi
Profil Recherché
• Handling incoming and outgoing calls from French and English-speaking customers.• Handling order-related queries (placing, tracking, amending, cancelling).• Providing personalised customer support throughout the order cycle.• Monitor delivery times and alert customers to any problems.• Providing clear, up-to-date information to customers.• Handling complaints or incidents relating to products or orders.• Escalate complex cases to the relevant departments (technical, logistics).• Follow up until resolution and customer satisfaction.
Avantages sociaux et autres
• Une formation rémunérée dès le premier jour
• Un contrat à durée indéterminée
• Une sécurité sociale.
• Des Primes déplafonnées.
• Une assurance maladie privée avec un taux de remboursement intéressant.
• Un transport gratuitement assuré
Amplitude horaire
24H/24H
Bilingual Customer Service Representative – Night Shift – Premium Healthcare Canada
Aujourd'hui
Emploi consulté
Description De L'emploi
Profil Recherché
• Fluent in French and English (minimum B2 level, C1–C2 preferred).
• Excellent spoken and written communication skills.
• Patient, professional, and detail-oriented.
• Comfortable working night shifts only.
• Computer-literate and quick to learn new systems.
• No healthcare background needed – training provided, beginners welcome.
Avantages sociaux et autres
What We Offer
• Competitive base salary+25% night shift premium + bilingual bonus + Performance incentives & benefits package.
• Paid training and career growth opportunities in an international healthcare group.
Apply Now
If you have excellent French and English, are motivated to work night shifts, and want to make a difference in healthcare, apply today.
Amplitude horaire
12:00 – 02:00 AM
Soyez le premier informé
À propos du dernier Services Emplois dans Rabat !
Customer Service Executive | Turkish Speaker only, Last Mile Incident Response

Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Are you passionate about helping people during times of need and solving problems for customers? Do you excel at managing complex situations? If you answered yes, this may be the role for you. Shipping & Delivery Support (SDS) is a customer service organization dedicated to create world class support for all Amazon Logistics customer segments. SDS is expanding their Last Mile Incident Response team (LMIR) and is looking for incident response Specialists (LMIR specialists). LMIR provides incident support and resolution assistance to drivers delivering packages, customers receiving them, and community members involved in incidents.
The LMIR specialist must have complete ownership of incident management until resolution. The candidate must also have proven record of effective incident management. The LMIR specialist will handle all types of on road incidents impacting package deliveries such as mechanical (vehicle collisions, malfunctions, etc.), injuries (accidents, attacks, etc.), violence (threats, assaults, altercations, etc.), damages to property, amongst others. The candidate must be able to function authoritatively with ambiguous or incomplete information, and provide instructions to people under considerable stress or panic.
Key job responsibilities
The number one priority for this role is to provide a comprehensive resolution to affected individuals when an incident occurs. The role will require you to:
- Take calls and manage live events with incidents and multiple individuals involved (drivers, recipients, community members, local authorities, media, etc.)
- Provide proper course of action to customers to guarantee their safety
- Remain calm & empathetic at all times, and adhere to policies in order to deescalate the incident guaranteeing safety and resolution for our customers
- Collaborate and coordinate response with other stakeholders (local authorities, delivery stations, customer service teams, etc.)
- Identify if the incident can escalate into a crisis and request additional support from crisis management teams
- Be proficient in multitasking with different tools (case management, event management, claims, etc.)
- Document all information required to provide a resolution and relay it to involved stakeholders.
Basic Qualifications
- Must be able to speak, read, and write fluently in Turkish and English.
- Must be able to work full time, nights and weekends as needed. (24/7 coverage).
- Exceptionally strong customer handling and conflict resolution skills; focus on quality in customer care.
- Strong written and verbal communication skills including the ability to comfortably engage with all levels of stakeholder up to CEO internally, and any driver externally; ability to translate technical jargon into everyday language.
- Project management skills (communication, planning, and documentation); and proven ability to identify opportunities, and drive them through to completion.
Preferred Qualifications
- Is capable of articulating instructions clearly in writing and speech
- Bachelor's degree, preferably in crisis intervention, stress management or similar
- Is capable of determining which incident situations require the most immediate attention, prioritizing and triaging accordingly
- Possesses mental and emotional strength necessary to deal with stressful situations for extended periods of time
- Proficiency in technical writing and exposure to style guides
- Detail-oriented, analytical, proactive approach to problem-solving and identification; ability to operate both a granular or macro level.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Customer Service Advisor Perfectly Fluent in English | Based in Temara
Aujourd'hui
Emploi consulté
Description De L'emploi
Profil Recherché
Can you say yes to the following?
• Are you customer-oriented?
• Are you comfortable communicating French, both spoken and written?
• Are you looking for a position that evolves and grows over time?
What are you waiting for? Your spot is already saved for you!
No experience? NO WORRIES! You can still live this exciting adventure as part of the One Team.
We’re waiting for your application!
Avantages sociaux et autres
• A wide range of insurance benefits (health insurance, preferential rates on car and travel insurance), and access to our social committee (excursions, holiday centers, various discount deals for wellness centers, bookstores, and more)
• Attractive salary and access to the CIMR (retirement fund) after one year of service
• A vibrant and stimulating work environment (team buildings, fun activities, and challenges)
• A career driven by training, support, internal promotion, and mobility
Amplitude horaire
7/7 -24H (2 days off)