6 Emplois pour Spécialiste en service client - Casablanca
Customer Support Associate - Italian
Casablanca, Grand Casablanca
Arrow Electronics
Publié il y a 3 jours
Emploi consulté
Description De L'emploi
**Position:**
Customer Support Associate - Italian
**Job Description:**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Associate.**
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Associate** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus **advance level of** **Ita** **lian** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-MM2
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Customer Support Associate - Italian
**Job Description:**
**Our story**
As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.
**About US:**
Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!
As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Associate.**
We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!
**What You Will Be Doing at Arrow?**
The **Customer Service Associate** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers. Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
+ Order to Invoice process.
+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).
+ Order Management.
+ Managing and responding to all requested customer backlog changes.
+ Close cooperation with other departments like Sales, Assets and Logistics.
+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**
+ Generating **customer satisfaction** .
+ Close **teamwork** with **Inside Sales** and **Product Management.**
+ Managing customer reserved **inventory** .
+ Driving **efficiency** .
**What Are We Looking For?**
+ **Advance level of English,** plus **advance level of** **Ita** **lian** .
+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**
+ Good knowledge of MS Office, Excel required.
+ Accountability.
+ **Communication and coordination** skills.
+ **Customer-oriented** attitude.
+ **Team player.**
**What is in it For You?**
+ Full Permanent contract,
+ Social advantage: CNSS, CIMR, Health insurance.
+ Very good working atmosphere in a team of passionate collaborators.
+ Work culture where you can make an impact.
+ Dynamic environment with a **friendly work atmosphere.**
+ Interesting career development opportunities in a quickly growing environment.
+ Working within an international organization, recognized worldwide in its sector.
#LI-MM2
**Do you see yourself as our future colleague? If yes - send us your application.**
**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**
**Location:**
MA-Casablanca, Morocco (Boulevard Al Quods)
**Time Type:**
Full time
**Job Category:**
Sales
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Désolé, cet emploi n'est pas disponible dans votre région
0
BCA Customer Support Field Service Associate
Casablanca, Grand Casablanca
The Boeing Company
Publié il y a 8 jours
Emploi consulté
Description De L'emploi
**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing is currently looking for a **Field Service Associate (FSA)** to join their Field Service team in **Morocco, Casablanca.** The Field Service Associate position is ideally suited to professionals with industry experience looking for career growth, enhancement, and challenges within the aviation industry.
**Position Summary:**
The FSA will provide both on-site and remote administrative support and representation to Boeing airline customers worldwide. The FSA will work with the Field Service Representatives (FSR) at the base, and also directly with airline customer personnel. Candidates should have experience in flexible, fast-paced environments requiring prompt responses to ad-hoc internal and external customer requests. Strong written and verbal communication skills and the ability to work both collaboratively and independently with minimal supervision are essential.
**Key Responsibilities:**
Front Office Management:
+ Provide guidance regarding local culture and customs to visitors
+ Provide a high level of professional and confidential support to the office
+ Use resourcefulness to create appropriate solutions for Boeing and customer issues using established organization policies, practices and procedures
+ Develop excellent relationships across multiple organizations and with all levels of commercial Customer and Company personnel to ensure Customer satisfaction with Company products and services
+ During FSR absence, FSA to carry out normal office administrative duties whereas technical issues to be referred to a delegated FSR in another base
+ Utilize cultural expertise and company knowledge to assist the customer as appropriate, ensuring technical issues are referred to appropriate staff
+ Prioritize own responsibilities
+ Translate office documents as necessary
Facilities & Equipment:
+ Log, track and resolve facility and equipment issues with Facilities Management and contracted vendors
+ Coordinate repairs, preventive maintenance and vendor access
Safety, Health & Security:
+ Conduct recurring office safety checklist reviews and manage corrective actions using company tools
Finance & Procurement Support:
+ Maintain expense reports with receipts retention and accurate recordkeeping
Records & Inventory Management:
+ Maintain site records, accounts and OEM facility manuals per company and local requirements
+ Ensure document version control, retention and accessibility for audits
Team Collaboration:
+ Provide timely operational support
+ Build and maintain effective relationships across Boeing local functions, site leadership and external vendors
**Required Skills & Competencies:**
+ Good written and verbal communication in English
+ Strong interpersonal, stakeholder engagement and conflict-resolution skills.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with online tracking tools
+ Proactive, composed and able to prioritize in a dynamic environment.
+ Demonstrates sound judgment, initiative, discretion and ability to escalate appropriately
+ Collaborative team player with experience in multicultural/dispersed teams
+ Strong organizational skills and attention to detail
**Education & Experience:**
+ Associate's or Bachelor's degree in Administration, Office Management, or a similar field is required
+ At least two years in an office or similar role is preferred
+ Experience in an international or multicultural corporate environment is preferred
+ Flexible to work additional hours when required and willing to travel as needed
This requisition is for an international, locally hired position in Morocco. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Moroccan law.
Employment is contingent upon candidate's ability to satisfy all Moroccan labor, immigration, and airport restricted area access formalities.
Applications for this position will be accepted until **Oct. 31, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Education**
Associate's Degree or Equivalent Required
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (Morocco)
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 ( and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing is currently looking for a **Field Service Associate (FSA)** to join their Field Service team in **Morocco, Casablanca.** The Field Service Associate position is ideally suited to professionals with industry experience looking for career growth, enhancement, and challenges within the aviation industry.
**Position Summary:**
The FSA will provide both on-site and remote administrative support and representation to Boeing airline customers worldwide. The FSA will work with the Field Service Representatives (FSR) at the base, and also directly with airline customer personnel. Candidates should have experience in flexible, fast-paced environments requiring prompt responses to ad-hoc internal and external customer requests. Strong written and verbal communication skills and the ability to work both collaboratively and independently with minimal supervision are essential.
**Key Responsibilities:**
Front Office Management:
+ Provide guidance regarding local culture and customs to visitors
+ Provide a high level of professional and confidential support to the office
+ Use resourcefulness to create appropriate solutions for Boeing and customer issues using established organization policies, practices and procedures
+ Develop excellent relationships across multiple organizations and with all levels of commercial Customer and Company personnel to ensure Customer satisfaction with Company products and services
+ During FSR absence, FSA to carry out normal office administrative duties whereas technical issues to be referred to a delegated FSR in another base
+ Utilize cultural expertise and company knowledge to assist the customer as appropriate, ensuring technical issues are referred to appropriate staff
+ Prioritize own responsibilities
+ Translate office documents as necessary
Facilities & Equipment:
+ Log, track and resolve facility and equipment issues with Facilities Management and contracted vendors
+ Coordinate repairs, preventive maintenance and vendor access
Safety, Health & Security:
+ Conduct recurring office safety checklist reviews and manage corrective actions using company tools
Finance & Procurement Support:
+ Maintain expense reports with receipts retention and accurate recordkeeping
Records & Inventory Management:
+ Maintain site records, accounts and OEM facility manuals per company and local requirements
+ Ensure document version control, retention and accessibility for audits
Team Collaboration:
+ Provide timely operational support
+ Build and maintain effective relationships across Boeing local functions, site leadership and external vendors
**Required Skills & Competencies:**
+ Good written and verbal communication in English
+ Strong interpersonal, stakeholder engagement and conflict-resolution skills.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with online tracking tools
+ Proactive, composed and able to prioritize in a dynamic environment.
+ Demonstrates sound judgment, initiative, discretion and ability to escalate appropriately
+ Collaborative team player with experience in multicultural/dispersed teams
+ Strong organizational skills and attention to detail
**Education & Experience:**
+ Associate's or Bachelor's degree in Administration, Office Management, or a similar field is required
+ At least two years in an office or similar role is preferred
+ Experience in an international or multicultural corporate environment is preferred
+ Flexible to work additional hours when required and willing to travel as needed
This requisition is for an international, locally hired position in Morocco. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Moroccan law.
Employment is contingent upon candidate's ability to satisfy all Moroccan labor, immigration, and airport restricted area access formalities.
Applications for this position will be accepted until **Oct. 31, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Education**
Associate's Degree or Equivalent Required
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (Morocco)
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 ( and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Désolé, cet emploi n'est pas disponible dans votre région
1
Bilingual Customer Support Agent (French & English)
Casablanca, Grand Casablanca
TELUS Digital
Publié il y a 10 jours
Emploi consulté
Description De L'emploi
#TELUS_DIGITAL is looking for experienced Bilingual Customer Support Agents who can provide excellent customer service in both French and English. The ideal candidate has previous call center experience, strong communication skills, and a passion for helping customers
Profil Recherché
Responsibilities:
Handle inbound and outbound calls, emails, or chat inquiries
Assist customers with questions, issues, and requests in both French and English
Document customer interactions accurately
Meet performance targets for quality and productivity
Maintain a professional and empathetic approach in all interactions
Requirements:
Fluency in French and English (spoken and written)
Previous call center experience is required
Strong communication and problem-solving skills
Ability to multitask and work in a fast-paced environment
Basic computer literacy and familiarity with CRM tools
Avantages sociaux et autres
What We Offer:
Competitive salary
Paid training
Growth and career development opportunities
Supportive team environment
Gaming room / Gym / Prayer rooms etc.
Amplitude horaire
Rotating hours (44h/week)
Profil Recherché
Responsibilities:
Handle inbound and outbound calls, emails, or chat inquiries
Assist customers with questions, issues, and requests in both French and English
Document customer interactions accurately
Meet performance targets for quality and productivity
Maintain a professional and empathetic approach in all interactions
Requirements:
Fluency in French and English (spoken and written)
Previous call center experience is required
Strong communication and problem-solving skills
Ability to multitask and work in a fast-paced environment
Basic computer literacy and familiarity with CRM tools
Avantages sociaux et autres
What We Offer:
Competitive salary
Paid training
Growth and career development opportunities
Supportive team environment
Gaming room / Gym / Prayer rooms etc.
Amplitude horaire
Rotating hours (44h/week)
Désolé, cet emploi n'est pas disponible dans votre région
2
TECHNICIEN(NE) CUSTOMER SUPPORT & SUCCESS CLIENT H/F
Casablanca, Grand Casablanca
Matys
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
Promouvoir l’adoption des produits : -Accomplir des démo avant achat et assister les testeurs pour assurer leur conversion en client -Accompagner les clients dans la prise en main des solutions et garantir une compréhension approfondie des fonctionnalités, -Élaborer des stratégies pour surmonter les obstacles à l'utilisation des produits, -Assurer une adoption maximale du produit grâce à des pratiques d'onboarding efficaces. Garantir l’engagement client : -Développer et mettre en œuvre des campagnes d'engagement personnalisées pour les utilisateurs, -Organiser des sessions de formation et des webinaires pour maximiser l'utilisation des produits, -Participer à la création des contenus pédagogiques et informatifs adaptés aux besoins des utilisateurs (articles de connaissances/FAQ/tutos/web assistances). Assurer l’assistance technique : -Fournir une assistance via live chat, téléphone et email pour résoudre les problèmes des clients, -Prendre en charge les demandes client dans le respect du contrat de service quel que soit le canal, -Réaliser le diagnostic des demandes dans le respect des périmètres de l’Assistance / Support client, -Assurer le suivi des demandes clients en respectant les consignes données et dans les meilleurs délais pour garantir la satisfaction client, -Appliquer au quotidien les bonnes pratiques de l’Assistance / Support Client, -Escalader les demandes vers les niveaux supérieurs voire les partenaires, -Reporter son activité sur les outils à disposition, -Identifier les utilisateurs qui pourraient nécessiter une assistance grâce à des systèmes de monitoring et d'analyse, -Anticiper les besoins des clients et proposer des solutions avant qu'ils ne rencontrent des problèmes. Animer la communauté d'utilisateurs : -Encourager les clients satisfaits à devenir des ambassadeurs du produit en partageant leurs expériences positives, -Travailler à convertir les détracteurs en utilisateurs engagés grâce à des interactions ciblées et des solutions adaptées.
Profil Recherché
-Excellentes compétences en communication, tant à l'écrit qu'à l'oral.
-Capacité à comprendre les besoins des clients et à y répondre de manière efficace.
-Méthodes et process du support client
-Supports fonctionnels et techniques produits
-Partage de connaissances
Avantages sociaux et autres
CEGID ATLAS vous propose :
o 40h hebdomadaires
o 2 jours de repos par semaine
o Horaires du Lundi au Vendredi : 9h – 20h (2 shifts : 9h–18h / 11h–20h)
o Horaires de Samedi & Dimanche : 10h – 18h (1 shift)
o Rotation week-ends : 2 week-ends par mois travaillés
o Package social complet incluant une mutuelle avec remboursement allant jusqu’à 90%
Amplitude horaire
7J/7 - 9h/20h00
Profil Recherché
-Excellentes compétences en communication, tant à l'écrit qu'à l'oral.
-Capacité à comprendre les besoins des clients et à y répondre de manière efficace.
-Méthodes et process du support client
-Supports fonctionnels et techniques produits
-Partage de connaissances
Avantages sociaux et autres
CEGID ATLAS vous propose :
o 40h hebdomadaires
o 2 jours de repos par semaine
o Horaires du Lundi au Vendredi : 9h – 20h (2 shifts : 9h–18h / 11h–20h)
o Horaires de Samedi & Dimanche : 10h – 18h (1 shift)
o Rotation week-ends : 2 week-ends par mois travaillés
o Package social complet incluant une mutuelle avec remboursement allant jusqu’à 90%
Amplitude horaire
7J/7 - 9h/20h00
Désolé, cet emploi n'est pas disponible dans votre région
3
Technicien(ne) customer support & success client h/f - 3924353
Casablanca, Grand Casablanca
Matys
Publié il y a 5 jours
Emploi consulté
Description De L'emploi
Promouvoir l’adoption des produits : -Accomplir des démo avant achat et assister les testeurs pour assurer leur conversion en client -Accompagner les clients dans la prise en main des solutions et garantir une compréhension approfondie des fonctionnalités, -Élaborer des stratégies pour surmonter les obstacles à l'utilisation des produits, -Assurer une adoption maximale du produit grâce à des pratiques d'onboarding efficaces. Garantir l’engagement client : -Développer et mettre en œuvre des campagnes d'engagement personnalisées pour les utilisateurs, -Organiser des sessions de formation et des webinaires pour maximiser l'utilisation des produits, -Participer à la création des contenus pédagogiques et informatifs adaptés aux besoins des utilisateurs (articles de connaissances/FAQ/tutos/web assistances). Assurer l’assistance technique : -Fournir une assistance via live chat, téléphone et email pour résoudre les problèmes des clients, -Prendre en charge les demandes client dans le respect du contrat de service quel que soit le canal, -Réaliser le diagnostic des demandes dans le respect des périmètres de l’Assistance / Support client, -Assurer le suivi des demandes clients en respectant les consignes données et dans les meilleurs délais pour garantir la satisfaction client, -Appliquer au quotidien les bonnes pratiques de l’Assistance / Support Client, -Escalader les demandes vers les niveaux supérieurs voire les partenaires, -Reporter son activité sur les outils à disposition, -Identifier les utilisateurs qui pourraient nécessiter une assistance grâce à des systèmes de monitoring et d'analyse, -Anticiper les besoins des clients et proposer des solutions avant qu'ils ne rencontrent des problèmes. Animer la communauté d'utilisateurs : -Encourager les clients satisfaits à devenir des ambassadeurs du produit en partageant leurs expériences positives, -Travailler à convertir les détracteurs en utilisateurs engagés grâce à des interactions ciblées et des solutions adaptées.
Profil Recherché
-Excellentes compétences en communication, tant à l'écrit qu'à l'oral.
-Capacité à comprendre les besoins des clients et à y répondre de manière efficace.
-Méthodes et process du support client
-Supports fonctionnels et techniques produits
-Partage de connaissances
Avantages sociaux et autres
CEGID ATLAS vous propose :
o 40h hebdomadaires
o 2 jours de repos par semaine
o Horaires du Lundi au Vendredi : 9h – 20h (2 shifts : 9h–18h / 11h–20h)
o Horaires de Samedi & Dimanche : 10h – 18h (1 shift)
o Rotation week-ends : 2 week-ends par mois travaillés
o Package social complet incluant une mutuelle avec remboursement allant jusqu’à 90%
Amplitude horaire
7J/7 - 9h/20h00
Profil Recherché
-Excellentes compétences en communication, tant à l'écrit qu'à l'oral.
-Capacité à comprendre les besoins des clients et à y répondre de manière efficace.
-Méthodes et process du support client
-Supports fonctionnels et techniques produits
-Partage de connaissances
Avantages sociaux et autres
CEGID ATLAS vous propose :
o 40h hebdomadaires
o 2 jours de repos par semaine
o Horaires du Lundi au Vendredi : 9h – 20h (2 shifts : 9h–18h / 11h–20h)
o Horaires de Samedi & Dimanche : 10h – 18h (1 shift)
o Rotation week-ends : 2 week-ends par mois travaillés
o Package social complet incluant une mutuelle avec remboursement allant jusqu’à 90%
Amplitude horaire
7J/7 - 9h/20h00
Désolé, cet emploi n'est pas disponible dans votre région
4
Telus digital | Multiple opportunities : Customer service, sales, tech support, etc ...
Casablanca, Grand Casablanca
TELUS Digital
Publié il y a 2 jours
Emploi consulté
Description De L'emploi
What You’ll Do Deliver exceptional customer experiences through inbound and outbound interactions (phone, chat, or email). Provide product and service information, resolve inquiries, and ensure customer satisfaction. Collaborate with other departments to identify solutions and improve customer processes. Represent TELUS Digital’s values with professionalism and empathy.
Profil Recherché
What We’re Looking For
Fluency in both English and French (spoken and written) — this is a must.
Previous experience in customer service, technical support, or sales (minimum 1 year preferred).
Strong communication and problem-solving skills.
Comfortable using digital tools and navigating multiple systems simultaneously.
A positive attitude and commitment to excellence.
Avantages sociaux et autres
Why Join TELUS Digital?
Competitive compensation and performance incentives.
Comprehensive benefits : Private healthcare system with up to 90% coverage, Gym, etc .
Opportunities for growth, career advancement : Multiple opportunities to evolve, 70% of the new opportunities are filled from within the company.
A dynamic, inclusive, and collaborative work environment.
If you’re ready to make an impact and be part of a team that’s redefining digital customer experiences, we’d love to hear from you.
Apply now and help us create a friendlier, more connected future at TELUS Digital.
Amplitude horaire
Night shifts ( Rotative )
Profil Recherché
What We’re Looking For
Fluency in both English and French (spoken and written) — this is a must.
Previous experience in customer service, technical support, or sales (minimum 1 year preferred).
Strong communication and problem-solving skills.
Comfortable using digital tools and navigating multiple systems simultaneously.
A positive attitude and commitment to excellence.
Avantages sociaux et autres
Why Join TELUS Digital?
Competitive compensation and performance incentives.
Comprehensive benefits : Private healthcare system with up to 90% coverage, Gym, etc .
Opportunities for growth, career advancement : Multiple opportunities to evolve, 70% of the new opportunities are filled from within the company.
A dynamic, inclusive, and collaborative work environment.
If you’re ready to make an impact and be part of a team that’s redefining digital customer experiences, we’d love to hear from you.
Apply now and help us create a friendlier, more connected future at TELUS Digital.
Amplitude horaire
Night shifts ( Rotative )
Désolé, cet emploi n'est pas disponible dans votre région
Soyez le premier informé
À propos du dernier Spécialiste en service client Emplois dans Casablanca !
5