15 Emplois pour Managers - Maroc

Job description:
**Le cabinet IFCAR SOLUTIONS** recrute divers postes-clés pour le compte pour le groupe **COFICAB** : Managers, Superviseurs et Techniciens.
- COFICAB poursuit sa croissance à l’échelle mondiale et recherche plusieurs talents pour accompagner le développement stratégique de ses sites industriels basés à Tanger et à Kénitra.Filiale du groupe tunisien ELLOUMI, fondé en 1946, COFICAB s’impose comme un acteur incontournable dans la fabrication de câblages et solutions de connectivité pour l’industrie automobile, électronique et aéronautique. Présente dans 14 pays sur 4 continents, le Groupe compte 17 sites industriels, 4 centres de R&D et 14 bureaux commerciaux, et s’appuie sur l’expertise de plus de 8 500 collaborateurs à travers le monde pour servir les plus grands constructeurs automobiles.Dans le cadre de son expansion, COFICAB Maroc recrute actuellement dans plusieurs domaines d’expertise (fonctions technique et transversales) sur ses sites à**Tanger et à Kénitra**:

- **Expertise dans les fonctions techniques**:

- _Production Metal Manager_
- _Production Extrusion Manager_
- _Maintenance Manager_
- _Industrial Performance Manager_
- _Production Metal Supervisor_
- _Production Extrusion Specialist_
- _Industrial Performance Supervisor_
- _Industrial Performance Specialist_
- _Quality Processes-Product Supervisor_
- _Quality Customer Specialist_
- _Maintenance Specialist_
- _Maintenance Technician_
- **Expertise dans les fonctions transversales**:

- _Controlling ManagerHR Manager_
- _HR Administration SupervisorIT Manager_
- _Logistics ManagerDistribution Center Supervisor_
- _Quality ManagerHealth safety Environment Supervisor_
- _Health safety Environment CoordinatorPurchasing Manager_
- _Purchasing SpecialistProcurement Supervisor_
- _Controlling SupervisorControlling Specialist_
- _Fixed Assets and Inventory SpecialistCustomer Relations Coordinator_
- _Facilities Maintenance Coordinator_

**Nous vous invitons à consulter les détails des différentes offres d’emploi avec le profil recherché sur notre plateforme IFCARJOB**:
**Le cabinet IFCAR Solutions**est un cabinet de recrutement de référence, reconnu pour son expertise dans l’identification, l’évaluation et la sélection de talents à fort potentiel, au Maroc et à l’international.

Type d'emploi : CDI

Capacité à faire le trajet ou à déménager:

- Tanger: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Optionnel)

Question(s) de présélection:

- Pour quel poste postulez-vous?
- Etes-vous mobile à Tanger uniquement ou aussi à Kénitra ?

Casablanca
- Publiée le: 7 Jun-12:53
- Annonce N°: 9098893

Bonjour, on cherche deux profils Managers Adjoints sur Salé pour des centres de vaccinations. Disponibilité immédiate
- Domaine : Autre
- Fonction : Santé/Social
- Contrat : Anapec
- Entreprise : Anonyme
- Salaire : A discuter
- Niveau d'études : Bac plus 2
- Annonceur:
- Khadija

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Operations Manager oversees and directs all aspects of the hotel's operational departments which include, the Front Desk Service, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant departments. The role ensures that these departments are well run by maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards of team members. He / she ensures the highest level of customer satisfaction.
**What will I be doing?**
As the Operations Manager, you will be responsible for performing the following tasks to the highest standards:
+ Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the GM, DBD, FC and HRD.
+ In-charge of Front Office, Housekeeping, Security, Engineering, Food & Beverage, Kitchen, Recreation as well as Food Safety.
+ Actively participate in the key management issues in the property such as Capital projects, refurbishments, training and customer service.
+ Train team members and implement Hilton standard and related departmental regulations.
+ Conduct routine inspections of all areas in the hotel to ensure that all hardware and software are in optimum condition.
+ Make a detailed and realistic cost control plan to control operating costs for each department to maximize operating profits without compromising Hilton standards, safety procedures and guest experience.
+ Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses including costs for outsourcing of labour or services.
+ Manage direct reports professionally to ensure effective teamwork and operations.
+ Plan or approve appropriate annual, quarterly, monthly budgets, targets and work plans for each direct report.
+ Conduct regular Operations meetings including all direct reports.
+ Supervise daily team members' performance and grooming.
+ Ensure that duty rosters are based on the needs of the hotel and are compliant with labour laws.
+ Ensure hotel and direct reports achieve key targets including but not limited to revenue, profit, SALT, QA, turnover, etc.
+ Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities).
+ Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing.
+ Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc.
+ Evaluate competitors' products and price policies twice a year.
+ Ensure that VIP guests receive the care and service they deserve every day.
+ Adhere to the hotel's security and emergency policies and procedures.
+ Assist the General Manager in all activities and functions relating to the daily operations of the hotel.
+ Complete relevant tasks assigned by the General Manager.
+ The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
+ Carry out any other reasonable duties and responsibilities as assigned.
**What are we looking for?**
An Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should have a good understanding of Moroccan hospitality culture and guest expectations, especially for a diverse mix of local and international guests. Maintain the attitude, behaviours, skills, and values that follow:
+ Hospitality: Passionate about delivering exceptional guest experiences.
+ Integrity: Do the right thing, all the time.
+ Leadership: Strive to be leader in our industry and in our communities.
+ Teamwork: A team player in everything you do.
+ Ownership: Take ownership of your actions and decisions.
+ Now: Operate with a sense of urgency and discipline.
+ College degree or equivalent.
+ At least 2 years of relevant operations experience.
+ Experienced in the Hospitality, Travel and Leisure industry management.
+ Ability to lead diverse teams and work effectively with Moroccan workforce dynamics
+ Proficient in English and French; Arabic is a plus
+ Proficient in Microsoft Word and Excel.
+ Resourceful, creative and able to maintain flexibility.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _General Manager/Hotel Manager_
**Title:** _Operations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BV18_
**EOE/AA/Disabled/Veterans**

We are recruiting an Operations Manager / Call Center. Missions : - Reporting to the Production Manager, you will be responsible for: - Lead the operations/teams and the management of the production;
- Ensure that quantitative and qualitative objectives are met;
- Analyze and control the results of the teams on a permanent basis;
- Implement action plans to achieve the objectives;
- Manage team leaders; -Manage the relationship with clients (understanding and adherence to the issues).
Profil Recherché

**Profile**:
Experience in call center management;
Mastery of the aspects of customer relationship management;
Managerial and operational skills;
Resistance to stress;
Knowledge of office automation tools.
Excellent communication skills;
Excellent language skills.
Avantages sociaux et autres
salary to be negotiated
Amplitude horaire
shift

Reporting to the Director of Operations, your missions will be to : - Ensure the achievement of operational KPIs for your activities - Implement cross-functional actions to address issues common to all businesses - Occasionally intervene on projects in difficulty - Manage the predefined indicators under your responsibility - Contribute to the construction of the global capacity for the end clients - Ensure the proper dissemination and implementation of best practices - Lead the business lines through internal steering bodies and monitoring committees. - Manage the compliance of activities with production, security and data confidentiality processes - Monitoring and steering the management of flows - Coach and manage a team of supervisors - Build and maintain a long term relationship of trust and partnership with clients - Act as the operational interface with the client (WBR, MBR, MANGEMENT MEETING) by consolidating data and action plans . - Maintain a close relationship with the client(s) by being responsive to their requests and demonstrating commitment and transparency; - Be a force of proposal with the customer for the improvement of its products and its processes.
Profil Recherché
- You speak perfect French and English.
- You have a degree in management, you have experience in the field of operations management in Customer Service and experience in an inbound or outbound call activity. br>- Rigorous and organized, you are recognized for your ability to manage, analyze, act and convince your contacts.
- You have a constant focus on results, are action-oriented and know how to demonstrate great creativity/proactivity, all with a strong taste for team development.
- You know how to manage and maintain your focus and operational efficiency during times of challenge and pressure.
- Charismatic and inspiring, you are a born leader with the ability to motivate and galvanize people.
Avantages sociaux et autres
CDI, CNSS, Mutuelle.
Amplitude horaire
8:00 - 18:00

**Position**:
Business Operations Manager EMEA

Principal Accountabilities
- Propose designs & development and maintenance of processes and tools to support interval & external customer service levels and operational KPIs are met
- Provides technical support on set up & Implementation of new customer and services engagements
- Provides timely communication and escalation issues and works resolutions
- Support implementation and drive documentation and reporting of key metrics and results

Job Complexity
- Requires in-depth knowledge and experience
- Solves complex problems; takes a new perspective using existing solutions
- Works independently; receives mínimal guidance
- Acts as a resource for colleagues with less experience
- Represents the level at which career may stabilize for many years or even until retirement
- Uses best practices and knowledge of internal or external business issues to improve products/services or processes
- Typically resolves complex problems or problems where precedent may not exist
- Often leads the work of project teams; may formally train junior staff
- Works independently

Experience / Education

Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.

**Location**:
MA-Casablanca, Morocco (Boulevard Al Quods)

**Time Type**:
Full time

**Job Category**:
Business Support

Les tâches principales de ce poste incluent:

- Diriger les opérations quotidiennes de l'hôtel en mettant l'accent sur lesdétails et le service client

Superviser les chefs de service et créer un environnement de travail où lesemployés se sentent valorisés, respectés et motivés à donner leur meilleur

Concevoir et offrir des services exceptionnels*

Respect des normes et procédures

Gérer les budgets, les plans financiers et surveiller les dépenses*

Identifier des opportunités commerciales pour augmenter les revenus
- Renforcer la notoriété de la marque et offrir un service client exceptionnel

Notre client est un établissement prestigieux sur Casablanca. Nous recrutonsleur futur Directeur(rice) Général(e).

Pour réussir dans ce rôle, il est essentiel d'avoir une solide compréhension du

marché du luxe et une aptitude naturelle à offrir un service irréprochable à sesclients. Les responsabilités comprendront la gestion quotidienne des opérations

et la veilleur au bon déroulement de l'hôtel dans son ensemble.
- Domaine : Autre
- Fonction : Manager Restauration
- Contrat : A discuter
- Entreprise : Wajax Limited
- Salaire : A discuter
- Niveau d'études : Pas important

Casablanca
- Publiée le: 14 Feb-15:25
- Annonce N°: 9396070

Les tâches principales de ce poste incluent:

- Diriger les opérations quotidiennes de l'hôtel en mettant l'accent sur lesdétails et le service client

Superviser les chefs de service et créer un environnement de travail où lesemployés se sentent valorisés, respectés et motivés à donner leur meilleur

Concevoir et offrir des services exceptionnels*

Respect des normes et procédures

Gérer les budgets, les plans financiers et surveiller les dépenses*

Identifier des opportunités commerciales pour augmenter les revenus
- Renforcer la notoriété de la marque et offrir un service client exceptionnel

Notre client est un établissement prestigieux sur Casablanca. Nous recrutonsleur futur Directeur(rice) Général(e).

Pour réussir dans ce rôle, il est essentiel d'avoir une solide compréhension du

marché du luxe et une aptitude naturelle à offrir un service irréprochable à sesclients. Les responsabilités comprendront la gestion quotidienne des opérations

et la veilleur au bon déroulement de l'hôtel dans son ensemble.
- Domaine : Autre
- Fonction : Manager Restauration
- Contrat : A discuter
- Entreprise : Wajax Limited
- Salaire : A discuter
- Niveau d'études : Pas important
- Annonceur:
- Samir

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job youre looking for. Hala Yalla is the Arab region's #1 private event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the region surpassing half a billion in sales. Hala Yalla is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the Arab world, along with Kafu Games, the largest esports tournament platform in MENA.

Were looking for a highly motivated Event Ticketing Operations Manager to deliver world class event ticketing operations, build sales opportunities and form connections with new and existing clients. This is an excellent opportunity to find new ways to help us achieve our client acquisition and revenue goals.

The right team member will work for Hala Yalla to contribute new ideas for company growth. Using their knowledge of the company, our products, and services to look for new ways to improve service/product quality and build off of existing offerings.

Major Job Description:

- Support the client, event managers, in-house designers and other 3rd party vendors leading up to the event, ensuring that both client and event requirements are met.
- Find new opportunities and close new sales with clients
- Developing growth strategies and plans
- Managing and retaining relationships with existing clients
- Increasing client base
- Having an in-depth knowledge of business products and value proposition
- Writing business proposals
- Negotiating with stakeholders
- Identifying and mapping business strengths and customer needs
- Researching business opportunities and viable income streams
- Following industry trends locally and internationally
- Drafting and reviewing contracts
- Reporting on successes and areas needing improvements

Duties and Responsibilities:

- Coordinate the set-up and production of the event on-site, ensuring the delivery of a high-quality event.
- Required to work closely with the members of the team to collectively produce a successful event.
- To handle multiple projects from entry-level to mega-huge events.
- Logistics management and inventory control of all equipment, materials and any other items.

Highly Qualified Applicants will also be able to assist in overall business growth:

- Activation & Growth lead and oversee new logo partnerships, field strategy, budget, planning, prospecting, contract negotiation and implementation for the companys ticket solution and B2B products.
- Partner Strategy a hands-on approach to building the business by effectively collaborating with cross-functional teams (marketing, product, account, customer service, finance & legal) to develop a partnership strategy and establish best practices for successful KPIs & OKRs for maximum growth acceleration and revenue enablement
- Marketplace knowledge of digital media, social media, influencer-marketing and competitive set with a deep strategic understanding of marketing campaigns and media plan development across various industries in which the product is functional
- Partner Success create strategic analysis by utilizing internal and external data processing systems for marketplace insights while providing pre
- and post-sales support to senior-level executives to reach company revenue targets and maximizing partner revenues.

Requirements & Qualifications:

- A degree in Business Administration, or Marketing, or Economics, or any related field
- Three or more years of experience in Business Development focused on the area of ticketing, events management, entertainment, etc.
- High-level communication skills
- Stakeholder management skills
- Proven ability to negotiate
- Possess a good network of suppliers and contractors contacts.
- Highly competent with excellent audiovisual knowledge and hands-on skills.
- Able to take "common-sense" initiatives and make sound judgments and decisions.
- Effective crisis management.
- Good time management.
- A passion for events and communication with an accurate eye for details.
- Ability to handle pressure, multi-task and work within tight schedules/deadlines.
- Calm, resourceful, independent and vigilant.
- Experience with design and implementation of business development strategy
- Conflict resolution
- The ability to self-motivate and motivate a team
- Experience working to and exceeding targets