59 Emplois pour Marriott - Maroc

**Additional Information**
**Job Number** 25128606
**Job Category** Human Resources
**Location** Rabat Marriott Hotel, Avenue Inaouin, Arribat Center Agdal, Rabat, Morocco, Morocco, 1000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
Are you a strategic HR leader ready to make a lasting impact in one of Morocco's most vibrant hospitality destinations? Rabat Marriott Hotel is seeking a **Director of Human Resources** to champion our people-first culture and drive excellence across all facets of talent management.
As a key member of our Executive Committee, you'll work directly with the General Manager and collaborate with regional HR leadership to shape the future of our workforce. This is more than a job-it's a chance to lead with purpose, innovate with passion, and grow with a global brand known for excellence.
**What You'll Do:**
+ **Lead HR Strategy** : Translate business goals into impactful HR initiatives that support our brand and property vision.
+ **Drive Talent Excellence** : Oversee recruitment, succession planning, and performance development to build a high-performing, diverse team.
+ **Champion Culture & Engagement** : Foster a workplace where associates thrive, feel valued, and are empowered to grow.
+ **Shape Compensation & Recognition** : Design competitive compensation strategies and recognition programs that reward excellence.
+ **Coach & Develop Leaders** : Be a trusted advisor to department heads and a mentor to HR team members.
+ **Be a Change Agent** : Lead transformation initiatives that enhance employee experience and business outcomes.
**What We're Looking For:**
+ A degree in Human Resources, Business Administration, or a related field.
+ Proven experience in HR leadership within hospitality or a similar dynamic environment.
+ A strategic thinker with strong interpersonal and coaching skills.
+ Passion for people, culture, and operational excellence.
**Why Marriott Rabat?**
+ Be part of a global brand with a strong local presence.
+ Work in a stunning location that blends tradition with modern luxury.
+ Collaborate with passionate professionals who care deeply about guest and associate experience.
+ Enjoy opportunities for career growth within Marriott International's global network.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number** 25111447
**Job Category** Rooms & Guest Services Operations
**Location** Rabat Marriott Hotel, Avenue Inaouin, Arribat Center Agdal, Rabat, Morocco, Morocco, 1000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
**What will I be doing?**
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Supervise Front Desk operations during your assigned shift to a consistently high standard
+ Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
+ Advise your shift team of any special events or VIP Guests in the hotel that day
+ Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
+ Maximize sales revenues through up-selling and marketing program
+ Manage Guest requests, inquiries, and complaints promptly and completely
+ Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
**What are we looking for?**
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Front Office experience in the hotel, leisure, and/or retail sector
+ Strong commercial/business awareness and demonstration of sales capabilities
+ Calm, organized work ethic with the ability to prioritize and meet deadlines
+ Excellent supervisory, inter-personal, and communication skills
+ A passion for delivering exceptional levels of Guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ A relevant supervisory/management certificate/diploma or degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Desk Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BUHN_
**EOE/AA/Disabled/Veterans**

**Additional Information** RECEPTIONNISTE
**Job Number** 22185545
**Job Category** Rooms & Guest Services Operations
**Location** Le Méridien N'Fis, Avenue Mohammed VI, Marrakech, Morocco, Morocco VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.**
**- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

Front Desk Associate - Riad Manzel

Location: Medina, Marrakech

Role Type: Full-time

**Responsibilities**:

- Manage check-ins, check-outs, and assist guests throughout their stay
- Handle restaurant reservations and coordinate with affiliated/sponsored agencies for excursions
- Provide exceptional guest service: always offer solutions and maintain a “yes-first” attitude
- Manage ordering of inventory for breakfast, cleaning supplies, and operational needs
- Coordinate logistics when required and be willing to travel for specific tasks (gas compensated)

**Requirements**:

- Must have a motorbike and valid driving license
- Professional appearance and strong communication skills (French & English required)
- High attention to detail, problem-solving, and customer-oriented mindset
- Prior experience in hospitality or front desk roles is a strong advantage

**Job Types**: Full-time, Permanent

Pay: 3,000.00DH - 3,800.00DH per month

**Education**:

- Technical Degree Bac + 2 (BTS, DUT) (preferred)

**Language**:

- English (required)
- French (required)

**Location**:

- Marrakech (preferred)

Application Deadline: 09/09/2025
Expected Start Date: 01/09/2025

**Job Description Summary**
Responsible for timely and satisfactory resolution of concerns covering a wide variety of support as the single point of contact to the customer in Libya.
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Responsible for departmental operations planning/execution focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
**Job Description**
**Roles and Responsibilities** ·
+ Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area.
+ Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract.
+ Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer ·
+ Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
+ Drives extra work ideas and is responsible to partner with ITO team to increase pipeline for their assigned site and create win-win opportunities for their customer.
+ Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
+ Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
+ Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles.
+ Uses technical experience and analytical thinking.
+ Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
+ A job at this level requires direct people management responsibility including staffing and performance development.
+ Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
**Required Qualifications**
+ Bachelor's degree in engineering from an accredited university
+ Minimum 7 years of experience in Power or Oil & Gas industries
+ Minimum of 3 years of advanced experience as customer management
+ Fluent in English & Arabic
**Desired Characteristics**
+ Strong oral and written communication skills.
+ Strong interpersonal and leadership skills
+ Demonstrated ability to analyze and resolve problems.
+ Ability to document, plan, market, and execute programs.
+ Established project management skills.
**Additional Information**
**Relocation Assistance Provided:** Yes
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Looking to relocate to a city with a rich culture? Then Tangier is the best place for you! You can find many landmarks that show the Arabic and French colonial heritage of Morocco and try the famous Moroccan fresh mint tea. Not only can you enjoy the beautiful city, but you can also start to work there.

All of this is possible while working as a Support Agent for a company that provides customer contact for companies from Benelux. Want to take the next step and start this new adventure? Take a look at this job position!

**Profile**:

- High level of proficiency in Dutch and fluency in English
- Maintain good customer relationships.
- Have insight into customer demand and know how to respond quickly to their needs. You have your first work experience in a contact centre.
- Knowledge of Salesforce CRM is a plus.

**Your responsibilities**:

- Listen actively, make an analysis of the customer's question and try to solve it yourself as best as possible.
- Consult with colleagues to find a solution. You respect the announced timing and procedures.
- Answer questions and give advice.
- Meticulously registers every contact in a CRM system.
- Expert level in the field of DPD products and services.

**Benefits**:

- A professional environment with Belgian management and Belgian-Moroccan management.
- A competitive salary supplemented with bonuses.
- Supplementary health insurance, to which your family can also be affiliated.

Location

Tangier, Morocco

Looking to relocate to a city with a rich culture? Then Casablanca is the best place for you! You can find many landmarks that show the Arabic and French colonial heritage of Morocco and try the famous Moroccan fresh mint tea. Not only can you enjoy the beautiful city, but you can also start to work there.

All of this is possible while working as a Support Agent for a company that provides customer contact for companies from Benelux. Want to take the next step and start this new adventure? Take a look at this job position!

**Profile**:

- High level of proficiency in Dutch and fluency in English
- Maintain good customer relationships.
- Have insight into customer demand and know how to respond quickly to their needs. You have your first work experience in a contact centre.
- Knowledge of Salesforce CRM is a plus.

**Your responsibilities**:

- Listen actively and make an analysis of the customer's question and try to solve it yourself as best as possible.
- Consult with colleagues to find a solution. You respect the announced timing and procedures.
- Answer questions and give advice.
- Meticulously registers every contact in a CRM system.
- Expert level in the field of DPD products and services.

**Benefits**:

- A professional environment with Belgian management and Belgian-Moroccan management.
- A competitive salary supplemented with bonuses.
- Supplementary health insurance, to which your family can also be affiliated.

Location

Casablanca, Morocco

**Job Overview**

**Job Qualifications**

A good fit for the position will typically have the following qualifications:

- A bachelor's/master’s degree in English is a huge plus
- Willing to work **full-time**
- **Excellent** written and oral English communication skills
- 2+ years of customer service experience in an English setting, preferably for US/Canada based clients

**Job Benefits**
- Permanent full-time employment (CDI)
- Training Provided
- Social Security
- Performance Bonus

**Business Hours**
- Monday-Friday 8:00am to 6:00pm (United States Eastern Standard Time)

**Job Compensation**
- Base Salary + Performance Bonus

Pay: 4,000.00DH - 7,000.00DH per month

Application Question(s):

- Do you have a higher education degree in English studies/literature?
- Have you ever worked in customer service with US/Canada clients in English?
- Do you have any current commitments that will prevent you from starting immediately?
- Rate your English level from 1(Beginner) to 10(Expert).
- Are you able to work business hours for US Eastern Standard Time Zone(currently 1:00pm to 11:00pm Morocco Time)?
- What city do you currently live in?

**Experience**:

- english customer service: 1 year (preferred)

**Language**:

- English (required)

Application Deadline: 30/09/2024