4 Emplois pour Php - Maroc

Job ID
32949
**Senior AI Software Engineer (F/H/X)**
Regular
Casablanca, Morocco ( My candidate profile
Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.
**_Job title :_**
+ _Senior AI Software Engineer (F/H/X)_
**_J_** **_ob overview and responsibilities_**
+ Syensqo initiated a fundamental transformation and this transformation positioned digital technologies as key drivers to make it happen. It requires us to change the way we operate and leverage the tremendous amount of knowhow, knowledge, structured and unstructured datasets that today exist in the Group.Syensqo has decided to create a startup team, Syensqo.ai, dedicated to the AI and Generative AI domain. By taking this role, the AI Software Engineer will join this team right at its inception. Its mantra is simple: deliver value, with speed and agility while taking no compromise on cybersecurity, compliance, ethics, guardrails or regulations. S/he will contribute to the growth and development of this startup by maintaining a strong focus on excellence and implementing prioritized solutions in a fast and agile manner. With a commitment to innovation, excellence and sustainable growth, we are looking for a talented AI Software Engineer to join our team and drive the creation of cutting-edge AI solutions. In our agile and collaborative work environment we have fun to live our motto: advancing humanity.
The position reports to the Technical Lead.
**_Key Responsibilities:_**
+ **Collaborate and Innovate** : Work closely with product managers, designers, and other engineers to build best-in-class AI-enabled features for our products.
+ **AI Integration** : Implement and integrate AI technologies, such as Generative AI, machine learning models, or NLP, to enhance our platform's capabilities, optimize processes, and improve user experiences.
+ **Platform Development** : Design, develop, and maintain scalable AI platform features to enable feature teams, while ensuring they are compatible with other services, and APIs.
+ **Rapid Problem-Solving** : Quickly fix bugs and solve problems, particularly related to AI performance, model integration, or data pipeline issues, to enhance customer satisfaction.
+ **Continuous Improvement** : Participate in code reviews and contribute to improving our AI development processes, ensuring that the AI components are scalable, efficient, and maintainable.
+ **Stay Current** : Maintain up-to-date knowledge of industry trends and advancements in AI, machine learning, and cloud services
**_Specific Knowledge/Experience:_**
+ At least 7 years of experience as a Software Engineer
+ Proven track record of working in AI products development
+ Expertise in Python, valuable Java, Scala, C#
+ Knowledge in microservices, valuable graphQL
+ Knowledge in Data management & data structures such as Json schema, Avro
+ Knowledge in DevOp as Jenkins pipelines, docker and some experience deploying models (MLOps, LLMOps, AIOps)
+ Strong understanding of GenAI/AI/ML technologies with knowledge in concepts as AI flow, evaluation, training, scoring, prompting, guardrails and RAG
+ Experience with Cloud providers as Azure, GCP or AWS
+ Experience in Agile development methodologies, particularly SCRUM.
+ Valuable knowledge: distributed architectures, akka concepts, NLP projects, standard methodologies and principles, software patterns
+ Proficiency in using project management and collaboration tools (e.g., JIRA, Trello)
+ Strong organizational & time management skills
+ Cloud certifications is a plus
+ Fluent in English (proficient in French is a plus).
+ Strong analytical and problem-solving skills.
+ Creativity, curiosity and a passion for innovation and technology.
About us
+ Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
+ At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.
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**What you'll do:**
The primary function is to provide advanced technical support and troubleshooting assistance to end-users customers and internal partners, acting as a primary point of contact on several channels: e-mail, telephone, web ticket, etc. for electrical product portfolio, in specific devices for EATON Electrical division. Responsible for interfacing with end customers, but also wholesalers and distributors, panel builders, designers, logistics, quality department, product management, R&D, manufacturing and/or sales or service representative when necessary to handle a variety of pre-sales or post-sales functions. The Software Specialist Engineer act as a first point of escalation for not-standard inquiries and advanced troubleshooting on software cases and is able to provide training on products and processes to team members, end-users, customers, colleagues from the same or different department. Participate in strategical decisions about process improvements, tools deployment and contribute to increase the customer satisfaction and the technical knowledge within the team. Provides individual contribution in process documentation and knowledge sharing sessions.
**Main Responsibilities:**
+ Act as a technical specialist for resolving not-standard customer requests related to Software & Connectivity via phone/email/webchat etc.
+ Provide assistance to software issues which involve L3 and above technical support engineers, R&D and Product Managers.
+ Manage administratively the trial licenses for the supported regions and help partners/Customer to deploy and use the trial license.
+ Train partners (face-to-face or remotely) for the supported regions on Eaton Software & Connectivity offer.
+ Manage incoming requests relate the Remote Monitoring Software project depending on the workload.
+ Proactively act as expert team member for customers and partners to carry out and identify solutions to standard and non-standard task/queries.
+ Contribute to knowledge sharing sessions and CI initiatives within and outside of team to adapt best practices at BSC Budapest.
+ Contribute to secure customer satisfaction, reduce customer effort and achieve cycle time/cost improvements through team-based problem solving.
+ Actively support in daily/weekly/monthly team reporting creation.
+ Lead knowledge sharing sessions within and outside of team to adapt best practices at BSC Budapest.
**Qualifications:**
+ Degree in Engineering or Computer Science (Electronic/Telecommunications is an plus)
+ Minimum 3 years of experience in Technical Support / Engineering
**Skills:**
+ Fluent **German** (min. B2)
+ Advanced understanding of electrical products and applications
+ Advanced Network knowledge and communication protocoles
+ Analytical mindset, communication skills, problem-solving
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.