28 Emplois pour Talents - Maroc

En qualité de Conseillers en Assurance, votre mission principale serait d'assurer un niveau de prestations de gestion des sinistres de qualité conformément aux objectifs quantitatifs et qualitatifs du pôle en recherchant la satisfaction durable du client et de la maitrise des coûts des sinistres. Missions : Vous serez amené à assurer la gestion des sinistres depuis la déclaration jusqu'à la clôture : Prendre en charge les flux entrants (flux téléphoniques ou différés) émanant directement ou indirectement des clients Étudier les déclarations de sinistre et déterminer les garanties et prestations à mettre en jeu en fonction du contrat, détecter les possibilités de recours et missionner les experts si nécessaire Analyser les demandes et traite les différents actes qui en découlent Analyser les risques et contrôle la conformité des dossiers et en informer les services concernés Détecter les fraudes et transmettre le dossier au correspondant fraude Rechercher les solutions d'indemnisation, négocier selon la solution mise en œuvre le montant de l'indemnisation et proposer des offres de services associées dans l'objectif d'une meilleure maîtrise des coûts techniques Renseigner, orienter et répondre aux sollicitations des clients/agents généraux/prestataires par courrier, téléphone, fax Alerter sa hiérarchie sur les dossiers délicats Procéder au règlement du sinistre dans la limite du pouvoir de règlement et clôture ou transfère le dossier Peut-être amené à analyser la situation contractuelle des clients compte tenu de leur niveau de couverture Peut-être amené à commercialiser selon les opportunités des services répondant à leurs besoins.
Profil Recherché
De formation supérieure de Bac+2 à Bac+4
Maîtrisez parfaitement la langue française à l'écrit et à l'oral br>Maitrisez les techniques de la gestion de la relation client ainsi que les logiciels de bureautique
Avez l'esprit du détail et d'analyse br>Avez un forte capacité d'argumentation br>Avez un sens de responsabilité et d'esprit d'équipe < r>Savez-vous adapter aux évolutions et aux changements.
Avantages sociaux et autres
Une p litique parentale se positionnant bien au-delà des normes du marché : Un congé maternité de 16 semaines avec maintien de 100% du salaire et un congé paternité de 4 semaines avec maintien de 100% du salaire.
Un protection sociale (retraite complémentaire, assurance maladie, prévoyance) < r>Des avantages en nature (transport, cadeaux, nouveaux nés.) br>Une prime d'Aïd Al Adha br>Une indemnité repas br>Un actionnariat salarié br>Des avances (sur salaire, maternité) br>Des conventions (banque, assurance auto, médecin, prêt à porter).
Amplitude horaire
8h-19h

Dans le cadre de notre développement, votre mission principale consistera à contacter des clients qualifiés à partir de notre base de données. Vous aurez pour objectif de fixer des rendez-vous de qualité tout en atteignant des objectifs quantitatifs et qualitatifs. Poste basé a Casablanca en présentiel.
Profil Recherché
Nous recherchons des candidats ayant les caractéristiques suivantes :
Une expérience d'au moins 6 mois en téléprospection ou en prise de rendez-vous est souhaitée, idéalement dans le secteur des énergies. Cependant, nous sommes également ouverts aux débutants ayant une excellente maîtrise du français, tant à l'écrit qu'à l'oral (les arabophones et anglophones ainsi un français moyen sont priés de s'abstenir !). br>Vous devez posséder d'excellentes compétences en communication orale et écrite, avec une capacité à convaincre et à susciter l'intérêt des prospects.
Nou valorisons l'autonomie, la rigueur et le dynamisme. Vous devez être capable de travailler de manière indépendante tout en étant un membre actif de l'équipe.
Avantages sociaux et autres
Nous vous accompagnerons dès votre intégration et tout au long de votre parcours professionnel pour vous fournir toutes les compétences nécessaires à votre réussite.
Rémuné ation Attractive : Vous bénéficierez d'un salaire fixe compétitif, négociable selon votre profil, accompagné de primes basées sur vos performances, ainsi que de challenges quotidiens et hebdomadaires.
U contrat en CDI avec CNSS, vous offrant sécurité et avantages sociaux. < r>Opportunités d'Évolution : En rejoignant notre entreprise en pleine croissance, vous aurez la possibilité de développer votre carrière et d'évoluer vers des postes à responsabilités.
Amb ance de Travail Conviviale : Vous travaillerez dans un environnement jeune, agréable et collaboratif, où l'esprit d'équipe est valorisé.
i vous êtes prêt à relever ce défi et à faire partie d'une aventure passionnante, n'hésitez pas à postuler dès maintenant ! Nous avons hâte de vous rencontrer et de vous accueillir au sein de notre équipe.
L'amp itude horaire est de 09h à 19h, avec les week-ends off, vous permettant ainsi de bénéficier d'un bon équilibre entre vie professionnelle et vie personnelle. Salaire net négociable selon profils, accompagné de challenges et de primes déplafonnées basées sur vos performances.
Amplitude horaire
9h- 19h WEEK-END OFF

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** The St. Regis La Bahia Blanca Resort Tamuda Bay, 267 Route Fnideq, Fnideq, Morocco, Morocco, 93200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
**Due to the local law regulations, we are looking for local candidates fluent in French, Arabic and English**
As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
OR
- 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Recruitment and Hiring Process**
- Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
- Establishes and maintains contact with external recruitment sources.
- Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
- Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
- Oversees/monitors candidate identification and selection process.
- Provides subject matter expertise to property managers regarding selection procedures.
- Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
- Performs quality control on candidate identification/selection.
**Administering and Educating Employee Benefits**
- Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
- Prepares, audits and distributes unemployment claim activity reports to property management.
- Attends unemployment hearings and ensures property is properly represented.
- Ensures that department has the available resources on hand to administer employee.
**Managing Employee Development**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees are cross-trained to support successful daily operations.
- Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
- Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- Ensures attendance by all new hires and participation of the leadership team in training programs
- Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
**Maintaining Employee Relations**
- Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
- Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
- Partners with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
**Managing Legal and Compliance Practices**
- Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
- Ensures medical records are maintained in a separate, secure and confidential medical file.
- Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
- Communicates property rules and regulations via the employee handbook.
- Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
- Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
- Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Human Resources Partner
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
TE's HR Solutions Partners function in a variety of Human Resources activities including employment and employee relations, recruiting, termination and data analysis/metrics. They implement Human Resources policies at the country, regional or global level partnering with management to drive company-wide programs and initiatives.
**Tasks and Responsibilities**
**HR OPERATIONS EXECUTION :**
+ Be first point of contact for the plant management in all HR related matters and act as the general liaison between employees, managers, and departments to practically solve diverse HR issues.
+ Support facilitation of end-to-end processes for recruiting and talent management.
+ Lead performance management process for business in efficient manner (objective setting, development planning, midyear & year-end performance reviews, calibration).
+ Monitor employee performance by providing timeline support to achieve targets.
+ Manage employee relations issues to ensure legal compliance and maintain a respectful working environment.
+ Drive HR operational excellence through TEOA.
**SKILLS and TEAM DEVELOPMENT :**
+ Support key trainings plans to fulfill with local regulation.
+ Collaborate with the HR team and builds strong working relationships within the team via planning, communication and supporting the work activities.
+ Drive employee engagement through effective communication, programs, and alignment to development and growth opportunities.
+ Be the voice of employee in balancing the business needs with needs of employees so the business runs as effectively as possible.
+ Act as facilitator.
+ Get the best out of the people, empower them and hire for the best.
**What your background should look like:**
+ Bac +5 in management, Human Resources or other related fields.
+ 2 to 3 years of experience in a similar position.
+ Experience of working within a manufacturing environment, preferably within the automotive or production industry.
+ Ability to multi-task and work efficiently in a fast-paced, international matrix organization.
+ Experience using HR management tools.
+ Moroccan regulation knowledge.
+ Good problem problem solving skills.
+ Good French and English level.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
**ABOUT TE CONNECTIVITY**
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn ( ,Facebook ( ,WeChat, ( Instagram andX (formerly Twitter). ( TE CONNECTIVITY OFFERS:**
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Group
**IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD**
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity **never requests

A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.
**What will I be doing?**
As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Support and advise Managers on proper policies and procedures
+ Manage succession planning with senior managers during the bi-annual appraisal process
+ Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
+ Ensure absence monitoring is in line with company guidelines
+ Maintain online personnel system, payroll system, and monthly reporting
+ Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
+ Assist in determining departmental training requirements
+ Ensure completion of training for hotel security, fire regulations and other health and safety legislation
+ Assist in the organisation of Team Member social events
+ Work with local organisations and schools to promote the hospitality industry
+ Promote and endorse staff benefits
+ Assist and resolve team member and management queries
**What are we looking for?**
A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in Human Resources Officer or equivalent role
+ Positive attitude
+ Good communication and people skills
+ Committed to delivering a high level of customer service, both internally and externally
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ CIPD qualified or working towards qualification, or equivalent
+ Knowledge of hospitality
+ Good knowledge of employment law and employee relations
+ IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Human Resources Officer_
**Location:** _null_
**Requisition ID:** _HOT0BKQP_
**EOE/AA/Disabled/Veterans**

**Additional Information**
**Job Number**
**Job Category**Human Resources
**Location**The Ritz-Carlton Rabat Dar Es Salam, KM 9 Avenue Mohammed VI, Rabat, Morocco, Morocco, BP 10170
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

APTITUDES DESEABLES

Educación: Título de estudios secundarios o certificado equivalente de un programa

de Desarrollo de Educación General (General Educational Development, GED).

Experiência laboral afín: Al menos 1 año de experiência laboral afín.

Experiência como supervisor: No se requiere experiência como supervisor.

Licencia o certificación: Ninguna
- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._

Con más de 100 hoteles galardonados en todo el mundo, las damas y caballeros de The Ritz-Carlton crean experiências tan excepcionales que el huésped recuerda durante mucho tiempo, incluso cuando ya se ha ido. Queremos atraer a los mejores profesionales del sector hotelero del mundo para que creen recuerdos duraderos, ya que creemos que todos tienen éxito cuando están empoderados para ser creativos, amables y compasivos.

Todos los días, establecemos los estándares para un servicio de lujo excepcional y especial en todo el mundo y nos enorgullecemos de brindar excelencia en el cuidado y el confort de los huéspedes.

Tu función será asegurarte de que los “estándares de oro” de The Ritz-Carlton se cumplan con amabilidad y atención todos los días. Los estándares de oro son la base de The Ritz-Carlton, lo que nos guía para que cada día sea mejor que el anterior. Gracias a esta base y la creencia de que nuestra cultura conduce al éxito, The Ritz Carlton se ha ganado la reputación de marca mundial líder en el sector hotelero de lujo. Como parte del equipo, aprenderás y pondrás en práctica los estándares de oro, como la promesa del empleado, el credo y los valores de servicio. Además, te prometemos que te ofreceremos la oportunidad de estar orgulloso del trabajo que haces y de tu equipo.

Al unirte a The Ritz-Carlton, te unes a una cartera de marcas con Marriott International. **Estarás** donde puedes llevar a cabo tu mejor trabajo, **comenzarás** a cumplir tu propósito, **formarás parte** de un increíble equipo mundial y **te convertirás** en tu mejor versión.

**Additional Information**
**Job Number**
**Job Category**Human Resources
**Location**The Ritz-Carlton Rabat Dar Es Salam, KM 9 Avenue Mohammed VI, Rabat, Morocco, Morocco, BP 10170
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
- Marriott International jest pracodawcą zapewniającym równe szanse. Wierzymy w zatrudnianie zróżnicowanej siły roboczej i utrzymanie integracyjnej kultury organizacyjnej, w której najważniejsi są ludzie. Zobowiązujemy się zapobiegać dyskryminacji na podstawie objętej obowiązującym prawem, takiej jak status osoby niepełnosprawnej i weterana, lub na jakiejkolwiek innej podstawie objętej obowiązującym prawem._

W ponad 100 nagradzanych obiektach na całym świecie personel The Ritz-Carlton zapewnia doświadczenia tak wyjątkowe, że pozostają w pamięci gości jeszcze długo po pobycie. Ponieważ przyciągamy do siebie najlepszych na świecie specjalistów z branży hotelarskiej, którzy dbają o to, by wspomnienia z pobytu pozostały na zawsze w pamięci, wierzymy, że wszyscy osiągają sukces, gdy tylko mają możliwość wykazania się kreatywnością, pomysłowością i empatią.

Każdego dnia wyznaczamy najwyższe standardy doskonałości w zakresie świadczenia naszym gościom wyjątkowych i specjalnych usług luksusowych na całym świecie.

Twoja rola będzie polegać na dopilnowaniu, aby „Złote standardy” The Ritz-Carlton były utrzymywane życzliwie i z troską każdego dnia. Są one fundamentem The Ritz-Carlton, dzięki któremu każdego dnia możemy stawać się lepsi. To właśnie dzięki temu fundamentowi i przekonaniu, że nasza kultura jest źródłem sukcesu, The Ritz Carlton ma reputację globalnego lidera marki w dziedzinie luksusowego hotelarstwa. Pracując w naszym zespole, będziesz poznawać i egzekwować nasze Złote standardy, takie jak Przyrzeczenie pracownicze, Credo i Wartości obsługi. Z kolei naszą obietnicą wobec Ciebie jest stworzenie możliwości do czerpania dumy ze swojej pracy oraz z tego, z kim pracujesz.

Stając się częścią zespołu The Ritz-Carlton, dołączasz do portfolio marek Marriott International. **Bądź** tam, gdzie możesz pracować najlepiej, jak potrafisz, **rozpocznij** realizację zamierzeń, **poczuj przynależność** do niesamowitej globalnej społeczności i **stań się** najlepszą wersją siebie.