107 Emplois pour Tommy Hilfiger - Maroc
Customer Service Export
Aujourd'hui
Emploi consulté
Description De L'emploi
- Domaine : Transport / Achat / Logistique
- Fonction : Import/Export
- Contrat : CDI
- Entreprise : GTSM-GONDRAND
- Salaire : A discuter
- Niveau d'études : Bac plus 3
Customer Service Export
Aujourd'hui
Emploi consulté
Description De L'emploi
- Publiée le: 11 Apr-14:21
- Annonce N°: 9453526
Nous cherchons pour notre site à Tanger, un nouveau Customer service expérimenté.
- Domaine : Transport / Achat / Logistique
- Fonction : Import/Export
- Contrat : CDI
- Entreprise : GTSM-GONDRAND
- Salaire : A discuter
- Niveau d'études : Bac plus 3
- Annonceur:
- RH
Customer Service Associate
Aujourd'hui
Emploi consulté
Description De L'emploi
Hungary Only: Minimum language requirement: English + 1 or 2 additional European languages.
Independence Level/Reports to:Under general direction. Has authority, within guidelines, to make changes to pricing, authorize returns, or waive fees in order to ensure customer satisfaction. Normally reports to Customer Service Supervisor.
**Our Commitment to Diversity and Inclusion**
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Customer Service Associate
Aujourd'hui
Emploi consulté
Description De L'emploi
**Tasks Summary and Responsibilities**:
- Collaborate with Sales and CSSC to create and regularly update quotes.
- Monitor incoming orders via EDI, including daily workflow management and resolving blocked IDOCs.
- Coordinate manual order entry with the support of CSSC.
- Review and resolve order blocks daily, implementing improvement actions to prevent recurrence.
- Resolve incomplete orders and take action to avoid future issues.
- Update customer profiles and master data, including cross-references.
- Collaborate with other departments like Finance and Sales to follow up on open disputes or invoices, including creating credits with CSSC support to ensure optimal accounts receivable results.
- Manage return creation with CSSC support and follow up on aged open returns.
- Work on backlog reports daily to ensure timely escalations, provide early warnings to customers, and achieve optimal STR performance.
- Escalate issues promptly to planning and Customer Service Management to avoid high-cost premium freight and line stoppages.
- Review STR performance for both CSR and customers, implementing improvement actions as needed.
- Analyze billing and booking reports to understand customer behavior and performance, reporting findings to Customer Service Management.
- Participate in daily GO-Meetings, raising any issues or improvement ideas.
- Utilize TEOA tools to maintain high-quality standards.
- Review and resolve consignment workflows daily.
- Use E-commerce or Startec for accessing drawings and providing mínimal technical support.
- Review past backlog forecasts, addressing and improving actions to prevent recurrence.
- Follow up regularly on drop shipment orders.
- Actively participate in weekly team and TEOA meetings.
- Conduct regular meetings with Sales and Marketing for information exchange and to initiate improvement actions.
- Review customer satisfaction results monthly with Management and TEOA practitioners, implementing actions to deliver an exceptional customer experience.
- Work on customer service KPIs.
- Communicate internally with departments such as Sales, Finance, Pricing, Warehouse, Planning, and Customer Supply Chain.
- Communicate externally with customers, carriers, and warehouses.
- Address and follow up on LTSD needs with CSSC support.
**What your background should look like**:
Professional Experience (years in what processes and function):
- Commercial education
Special Qualifications, Knowledge and Skills:
- PC knowledges in SAP, MS Office, Lotus Notes
- Good skills in english language are required, further languages desirable
- Very good customer and service orientation required
**Competencies**:
- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Customer Service Representative
Aujourd'hui
Emploi consulté
Description De L'emploi
We are looking 6for Customer Service Representative to join our team. If you are passionate about delivering excellent customer service and enjoy working in a dynamic environment, we’d love to hear from you!
- esolve customer complaints and issues efficiently to ensure satisfaction.
- Process orders, refunds, and exchanges as required.
- Maintain a record of customer interactions and feedback.
Pay: From 4,000.00DH per month
Customer Service Agent
Aujourd'hui
Emploi consulté
Description De L'emploi
The Flex is a leading provider of flexible accommodation solutions, offering seamless and personalized experiences for modern renters. We aim to redefine the way people find, rent, and enjoy their living spaces with simplicity and comfort at the core.
**Position Overview**:
**Key Responsibilities**:
- ** Reservations Management**: Assist guests with bookings, modifications, cancellations, and special requests, ensuring accuracy and satisfaction.
- ** Problem Resolution**: Handle guest complaints and issues promptly, providing solutions that align with company policies and enhance the guest experience.
- ** Check-In & Check-Out**: Coordinate smooth check-ins and check-outs, including key handovers and property orientations.
- ** Knowledge Sharing**: Provide guests with local information, recommendations, and support to make their stay enjoyable.
- ** Record Keeping**: Maintain accurate records of guest interactions, feedback, and requests in the company’s CRM system.
- ** Collaboration**: Work closely with housekeeping, maintenance, and other teams to address guest needs and ensure operational excellence.
- ** The Flex Ambassador**: Uphold the brand’s values by delivering a seamless and personalized experience for all guests.
**Requirements**:
- Proven experience in customer service, hospitality, or a similar role.
- Exceptional verbal and written communication skills in English (additional languages are a plus).
- Strong problem-solving skills with a calm and positive demeanor.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with CRM software and basic office tools (e.g., Microsoft Office, Google Workspace).
- Flexibility to work shifts, weekends, and holidays as required.
- Passion for delivering exceptional guest experiences.
**What We Offer**:
- Competitive salary and benefits package.
- Opportunities for career growth within a fast-evolving company.
- Training and professional development programs.
- A positive and collaborative work environment.
- Discounts on The Flex properties for personal use.
LI-Remote
Customer Service Agent
Aujourd'hui
Emploi consulté
Description De L'emploi
The Flex is a leading provider of flexible accommodation solutions, offering seamless and personalized experiences for modern renters. We aim to redefine the way people find, rent, and enjoy their living spaces with simplicity and comfort at the core.
**Position Overview**:
**Key Responsibilities**:
- ** Reservations Management**: Assist guests with bookings, modifications, cancellations, and special requests, ensuring accuracy and satisfaction.
- ** Problem Resolution**: Handle guest complaints and issues promptly, providing solutions that align with company policies and enhance the guest experience.
- ** Check-In & Check-Out**: Coordinate smooth check-ins and check-outs, including key handovers and property orientations.
- ** Knowledge Sharing**: Provide guests with local information, recommendations, and support to make their stay enjoyable.
- ** Record Keeping**: Maintain accurate records of guest interactions, feedback, and requests in the company’s CRM system.
- ** Collaboration**: Work closely with housekeeping, maintenance, and other teams to address guest needs and ensure operational excellence.
- ** The Flex Ambassador**: Uphold the brand’s values by delivering a seamless and personalized experience for all guests.
**Requirements**:
- Proven experience in customer service, hospitality, or a similar role.
- Exceptional verbal and written communication skills in English (additional languages are a plus).
- Strong problem-solving skills with a calm and positive demeanor.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with CRM software and basic office tools (e.g., Microsoft Office, Google Workspace).
- Flexibility to work shifts, weekends, and holidays as required.
- Passion for delivering exceptional guest experiences.
**What We Offer**:
- Competitive salary and benefits package.
- Opportunities for career growth within a fast-evolving company.
- Training and professional development programs.
- A positive and collaborative work environment.
- Discounts on The Flex properties for personal use.
LI-Remote
Soyez le premier informé
À propos du dernier Tommy hilfiger Emplois dans Maroc !
CUSTOMER SERVICE ASSOCIATE IV

Publié il y a 4 jours
Emploi consulté
Description De L'emploi
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.
**What your background should look like:**
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
TANGER, TNG, MA, 9000
City: TANGER
State: TNG
Country/Region: MA
Travel: None
Requisition ID: 136186
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
CUSTOMER SERVICE ASSOCIATE II

Publié il y a 18 jours
Emploi consulté
Description De L'emploi
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.
**What your background should look like:**
Respond to customer emails with clarity, warmth, and professionalism
Resolve order-related issues, including delays, discrepancies, and customer complaints, with a focus on customer satisfaction.
Provide regular, accurate status updates on ordered materials
Coordinate with our production and logistics teams to gather the most up-to-date information
Make occasional customer calls when needed to clarify issues or provide a more personal touch
Assist in improving internal processes
Collaborate with the sales teams as needed to answer client questions
Requirements:
Fluent English, both written and spoken (this is essential)
Excellent communication and interpersonal skills
A warm, positive presence and a genuine passion for helping people
Highly organized with sharp attention to detail
Self-motivated and capable of working independently,maintain composure under pressure
Experience with SAP
Prior experience in customer service role
Preferred Experience:
Familiarity with e-commerce platforms, and MS Office Package
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
TANGER, TNG, MA, 9000
City: TANGER
State: TNG
Country/Region: MA
Travel: None
Requisition ID: 136185
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
CUSTOMER SERVICE ASSOCIATE III
Publié il y a 27 jours
Emploi consulté
Description De L'emploi
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Serves as the primary point of contact for the customer and is the liaison between the customer and all internal points of contact.
**Job Requirements**
+ Providing timely and accurate information to incoming customer order status and product knowledge requests.
+ Processing customer returns according to established department policies and procedures.
+ Facilitating meetings with customers and internal points of contact to proactively identify issues and/or drive process improvements.
+ Investigating and resolving customer issues.
**What your background should look like**
Typically requires 3-4 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
TANGER, TNG, MA, 9000
City: TANGER
State: TNG
Country/Region: MA
Travel: None
Requisition ID: 137546
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.