Le service client est un domaine dynamique qui exige d'excellentes compétences en communication et en résolution de problèmes. Les professionnels du service client jouent un rôle déterminant dans la satisfaction et la fidélisation de la clientèle. Ils sont le point de contact entre l'entreprise et ses clients, traitant les demandes, les réclamations et fournissant une assistance.105 Emplois pour Customer Service - Maroc
Customer Service Representative
Marrakech
zayian
Aujourd'hui
Emploi consulté
Description De L'emploi
We are an online store based in Massar, Marrakech, specializing in handcrafted, artisanal products.
We are looking 6for Customer Service Representative to join our team. If you are passionate about delivering excellent customer service and enjoy working in a dynamic environment, we’d love to hear from you!
- esolve customer complaints and issues efficiently to ensure satisfaction.
- Process orders, refunds, and exchanges as required.
- Maintain a record of customer interactions and feedback.
Pay: From 4,000.00DH per month
We are looking 6for Customer Service Representative to join our team. If you are passionate about delivering excellent customer service and enjoy working in a dynamic environment, we’d love to hear from you!
- esolve customer complaints and issues efficiently to ensure satisfaction.
- Process orders, refunds, and exchanges as required.
- Maintain a record of customer interactions and feedback.
Pay: From 4,000.00DH per month
Désolé, cet emploi n'est pas disponible dans votre région
0
German Customer Service Representative
Rabat, Rabat Salé Zemmour Zaër
E-Call Services
Aujourd'hui
Emploi consulté
Description De L'emploi
consulting clients about on-line payments, e-commerce and financial services;
Profil Recherché
We are seeking profiles that fit the following criterias.
- at least 2 years’ of customer support experience;
- Good computer skills and knowledge;
- Typing speed
- strong knowledge of German language.
**Added value**:
- experience in finance;
Avantages sociaux et autres
**Working hours**:
from 07am to midnight (8h/days + 30 minutes of lunch break)
40h/week
2 days off per week
Possibility to have weekend per month
Amplitude horaire
**Working hours**: from 07h am to 09h pm (8h/days + 30 minutes of lunch break)
Profil Recherché
We are seeking profiles that fit the following criterias.
- at least 2 years’ of customer support experience;
- Good computer skills and knowledge;
- Typing speed
- strong knowledge of German language.
**Added value**:
- experience in finance;
Avantages sociaux et autres
**Working hours**:
from 07am to midnight (8h/days + 30 minutes of lunch break)
40h/week
2 days off per week
Possibility to have weekend per month
Amplitude horaire
**Working hours**: from 07h am to 09h pm (8h/days + 30 minutes of lunch break)
Désolé, cet emploi n'est pas disponible dans votre région
1
Female Customer Service Representative
Casablanca, Grand Casablanca
Allowin
Aujourd'hui
Emploi consulté
Description De L'emploi
Are you a dynamic communicator with a flair for service? We're looking for talented female customer service agents to join our renowned UK-based website team. If you're passionate about providing exceptional customer support and have impeccable English skills, both oral and written, this is the perfect opportunity for you!
Position Highlights:
- Shifts: Rotational, with the possibility of a 12-9 PM shift once a week
- Salary: 7,500dhs per month plus performance-based bonuses
What We Offer:
- A vibrant work culture focused on growth and excellence
- Supportive team environment
- Opportunities to develop your career within a well-known organization
**Requirements**:
- Excellent command of English, both written and spoken
- Proven experience in customer service is advantageous but not required
- Ability to handle queries with professionalism and courtesy
- Flexibility to work rotational shifts
Pay: 7,500.00DH per month
Position Highlights:
- Shifts: Rotational, with the possibility of a 12-9 PM shift once a week
- Salary: 7,500dhs per month plus performance-based bonuses
What We Offer:
- A vibrant work culture focused on growth and excellence
- Supportive team environment
- Opportunities to develop your career within a well-known organization
**Requirements**:
- Excellent command of English, both written and spoken
- Proven experience in customer service is advantageous but not required
- Ability to handle queries with professionalism and courtesy
- Flexibility to work rotational shifts
Pay: 7,500.00DH per month
Désolé, cet emploi n'est pas disponible dans votre région
2
Customer Service Representative Night Shift
Rabat, Rabat Salé Zemmour Zaër
E-Call Services
Aujourd'hui
Emploi consulté
Description De L'emploi
consulting clients about on-line payments, e-commerce and financial services;
Profil Recherché
We are seeking profiles that fit the following criterias.
- at least 2 years’ of customer support experience;
- Good computer skills and knowledge;
- Typing speed
- strong knowledge of English, Spanish and Arabic
**Added value**:
- experience in finance;
Avantages sociaux et autres
**Working hours**:
from 18h to 8h (8h/days + 30 minutes of lunch break)
40h/week
2 days off per week
Possibility to have 1 weekend per month
Amplitude horaire
**Working hours**: from 18h am to 08h pm (8h/days + 30 minutes of lunch break)
Profil Recherché
We are seeking profiles that fit the following criterias.
- at least 2 years’ of customer support experience;
- Good computer skills and knowledge;
- Typing speed
- strong knowledge of English, Spanish and Arabic
**Added value**:
- experience in finance;
Avantages sociaux et autres
**Working hours**:
from 18h to 8h (8h/days + 30 minutes of lunch break)
40h/week
2 days off per week
Possibility to have 1 weekend per month
Amplitude horaire
**Working hours**: from 18h am to 08h pm (8h/days + 30 minutes of lunch break)
Désolé, cet emploi n'est pas disponible dans votre région
3
Trilingual Customer Service Representative Must
Rabat, Rabat Salé Zemmour Zaër
E-Call Services CALL BPO WEB
Aujourd'hui
Emploi consulté
Description De L'emploi
You will be in charge of the following tasks:
- consulting clients about on-line payments, e-commerce and financial services;
We are seeking profiles that fit the following criterias.
- at least 6 months’ of customer support experience;
- Good computer skills and knowledge;
- Typing speed
- All applicants must be fluent in English, French and Arabic
Working hours:
from 07am to midnight (8h/days + 30 minutes of lunch break)
40h/week
2 days off per week
Possibility to have weekend per month
Type d'emploi : CDI
Salaire : 20,00DH à 28,00DH par heure
Nombre d'heures : pas plus de 44 par semaine
Capacité à faire le trajet ou à déménager:
- Rabat: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Exigé)
Formation:
- Bac + 2 (BTS, DUT) (Optionnel)
Langue:
- Anglais (Exigé)
- français (Exigé)
- Arabe (Exigé)
- consulting clients about on-line payments, e-commerce and financial services;
We are seeking profiles that fit the following criterias.
- at least 6 months’ of customer support experience;
- Good computer skills and knowledge;
- Typing speed
- All applicants must be fluent in English, French and Arabic
Working hours:
from 07am to midnight (8h/days + 30 minutes of lunch break)
40h/week
2 days off per week
Possibility to have weekend per month
Type d'emploi : CDI
Salaire : 20,00DH à 28,00DH par heure
Nombre d'heures : pas plus de 44 par semaine
Capacité à faire le trajet ou à déménager:
- Rabat: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Exigé)
Formation:
- Bac + 2 (BTS, DUT) (Optionnel)
Langue:
- Anglais (Exigé)
- français (Exigé)
- Arabe (Exigé)
Désolé, cet emploi n'est pas disponible dans votre région
4
Customer Service Representative (Arabic & English)
Rabat, Rabat Salé Zemmour Zaër
Binance
Aujourd'hui
Emploi consulté
Description De L'emploi
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is via a ticketing system and live chat that includes, but not limited to: customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Support will be in Arabic & English, applicants need to speak both languages. However, this role will also cater for cross-support across other language lines.
**Responsibilities**:
- Handle high volume live chat and other online tools
- Provide accurate, valid and comprehensive information
- Follow communication procedures, guidelines, and policies
- Support other business units with customer liaison, accurately document customer requests
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Go the extra mile to engage customers
**Requirements**:
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry
- College degree or above
- Native-level fluency in Arabic, and advanced English is mandatory to support our users in this role
- Previous experience with cross-functional support will be advantageous
- High level of honesty and integrity; Proactive and meticulous; Have a sense of responsibility and spirit of as a team
- Ability to work under pressure, strong communication skills and aim to exceed beyond expectations
- Passionate for the customer service industry and can accept to work under different work shifts
- Positive about the crypto industry
**Why Binance**
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is via a ticketing system and live chat that includes, but not limited to: customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Support will be in Arabic & English, applicants need to speak both languages. However, this role will also cater for cross-support across other language lines.
**Responsibilities**:
- Handle high volume live chat and other online tools
- Provide accurate, valid and comprehensive information
- Follow communication procedures, guidelines, and policies
- Support other business units with customer liaison, accurately document customer requests
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Go the extra mile to engage customers
**Requirements**:
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry
- College degree or above
- Native-level fluency in Arabic, and advanced English is mandatory to support our users in this role
- Previous experience with cross-functional support will be advantageous
- High level of honesty and integrity; Proactive and meticulous; Have a sense of responsibility and spirit of as a team
- Ability to work under pressure, strong communication skills and aim to exceed beyond expectations
- Passionate for the customer service industry and can accept to work under different work shifts
- Positive about the crypto industry
**Why Binance**
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
Désolé, cet emploi n'est pas disponible dans votre région
5
Customer Service Coordinator& Representative
Casablanca, Grand Casablanca
DEKRA SERVICES
Aujourd'hui
Emploi consulté
Description De L'emploi
Nous recrutons pour une multinationale: Customer Service coordinator& Representative, poste est basé à Casablanca
Mission:
Création des tickets
Assistante au ingénieurs "Booking, Préparation des documents,"
Réservation et création des PO sur SAP "réservation, booking, avion,."
Réception des Appels clients
Coordination, réservation et création PO pour les formations des Clients « l’Etranger et au MAROC"
Le Suivi des ingénieurs des rapports manquants
Préparation du dossier technique pour les marchés publics
Coordination de livraison et retour des commandes au magasin en collaboration avec le département logistique en respectant les durées de validité de retour (création des PO pour les retour avec les factures)
Bac+3/5 et 3 ans d’expérience dans une fonction similaire
un niveau avancé en anglais est exigé.
- Domaine : Industrie / Ingénierie / Energie
- Fonction : Commercial professionnels (B2B)
- Contrat : CDI
- Entreprise : DEKRA SERVICES
- Salaire : A discuter
- Niveau d'études : Bac plus 5
Mission:
Création des tickets
Assistante au ingénieurs "Booking, Préparation des documents,"
Réservation et création des PO sur SAP "réservation, booking, avion,."
Réception des Appels clients
Coordination, réservation et création PO pour les formations des Clients « l’Etranger et au MAROC"
Le Suivi des ingénieurs des rapports manquants
Préparation du dossier technique pour les marchés publics
Coordination de livraison et retour des commandes au magasin en collaboration avec le département logistique en respectant les durées de validité de retour (création des PO pour les retour avec les factures)
Bac+3/5 et 3 ans d’expérience dans une fonction similaire
un niveau avancé en anglais est exigé.
- Domaine : Industrie / Ingénierie / Energie
- Fonction : Commercial professionnels (B2B)
- Contrat : CDI
- Entreprise : DEKRA SERVICES
- Salaire : A discuter
- Niveau d'études : Bac plus 5
Désolé, cet emploi n'est pas disponible dans votre région
Soyez le premier informé
À propos du dernier Customer service Emplois dans Maroc !
6
Customer Service Coordinator& Representative
Casablanca, Grand Casablanca
Aujourd'hui
Emploi consulté
Description De L'emploi
Casablanca
- Publiée le: 11 Apr-10:18
- Annonce N°: 9453060
Nous recrutons pour une multinationale: Customer Service coordinator& Representative, poste est basé à Casablanca
Mission:
Création des tickets
Assistante au ingénieurs "Booking, Préparation des documents,"
Réservation et création des PO sur SAP "réservation, booking, avion,."
Réception des Appels clients
Coordination, réservation et création PO pour les formations des Clients « l’Etranger et au MAROC"
Le Suivi des ingénieurs des rapports manquants
Préparation du dossier technique pour les marchés publics
Coordination de livraison et retour des commandes au magasin en collaboration avec le département logistique en respectant les durées de validité de retour (création des PO pour les retour avec les factures)
Bac+3/5 et 3 ans d’expérience dans une fonction similaire
un niveau avancé en anglais est exigé.
- Domaine : Industrie / Ingénierie / Energie
- Fonction : Commercial professionnels (B2B)
- Contrat : CDI
- Entreprise : DEKRA SERVICES
- Salaire : A discuter
- Niveau d'études : Bac plus 5
- Annonceur:
- DEKRA SERVICES- Téléphone:
- 0522
- Publiée le: 11 Apr-10:18
- Annonce N°: 9453060
Nous recrutons pour une multinationale: Customer Service coordinator& Representative, poste est basé à Casablanca
Mission:
Création des tickets
Assistante au ingénieurs "Booking, Préparation des documents,"
Réservation et création des PO sur SAP "réservation, booking, avion,."
Réception des Appels clients
Coordination, réservation et création PO pour les formations des Clients « l’Etranger et au MAROC"
Le Suivi des ingénieurs des rapports manquants
Préparation du dossier technique pour les marchés publics
Coordination de livraison et retour des commandes au magasin en collaboration avec le département logistique en respectant les durées de validité de retour (création des PO pour les retour avec les factures)
Bac+3/5 et 3 ans d’expérience dans une fonction similaire
un niveau avancé en anglais est exigé.
- Domaine : Industrie / Ingénierie / Energie
- Fonction : Commercial professionnels (B2B)
- Contrat : CDI
- Entreprise : DEKRA SERVICES
- Salaire : A discuter
- Niveau d'études : Bac plus 5
- Annonceur:
- DEKRA SERVICES- Téléphone:
- 0522
Désolé, cet emploi n'est pas disponible dans votre région
7
Turkish Customer Service Representative (Must Speak
Rabat, Rabat Salé Zemmour Zaër
E-Call Services
Aujourd'hui
Emploi consulté
Description De L'emploi
consulting clients about on-line payments, e-commerce and financial services;
Profil Recherché
We are seeking profiles that fit the following criterias.
- at least 2 years’ of customer support experience;
- Good computer skills and knowledge;
- Typing speed
- strong knowledge of Turkish and English.
**Added value**:
- experience in finance;
Avantages sociaux et autres
**Working hours**:
from 07am to midnight (8h/days + 30 minutes of lunch break)
40h/week
2 days off per week
Possibility to have 1 weekend off per month
Amplitude horaire
**Working hours**: from 07h am to 09h pm (8h/days + 30 minutes of lunch break)
Profil Recherché
We are seeking profiles that fit the following criterias.
- at least 2 years’ of customer support experience;
- Good computer skills and knowledge;
- Typing speed
- strong knowledge of Turkish and English.
**Added value**:
- experience in finance;
Avantages sociaux et autres
**Working hours**:
from 07am to midnight (8h/days + 30 minutes of lunch break)
40h/week
2 days off per week
Possibility to have 1 weekend off per month
Amplitude horaire
**Working hours**: from 07h am to 09h pm (8h/days + 30 minutes of lunch break)
Désolé, cet emploi n'est pas disponible dans votre région
8
Spanish Customer Service Representative (Must Speak
Rabat, Rabat Salé Zemmour Zaër
E-Call Services
Aujourd'hui
Emploi consulté
Description De L'emploi
consulting clients about on-line payments, e-commerce and financial services;
Profil Recherché
We are seeking profiles that fit the following criterias.
- at least 2 years’ of customer support experience;
- Good computer skills and knowledge;
- Typing speed
- strong knowledge of English, Spanish.
**Added value**:
- experience in finance;
Avantages sociaux et autres
**Working hours**:
from 07am to midnight (8h/days + 30 minutes of lunch break)
40h/week
2 days off per week
Possibility to have 1 weekend off per month
Amplitude horaire
**Working hours**: from 07h am to 09h pm (8h/days + 30 minutes of lunch break)
Profil Recherché
We are seeking profiles that fit the following criterias.
- at least 2 years’ of customer support experience;
- Good computer skills and knowledge;
- Typing speed
- strong knowledge of English, Spanish.
**Added value**:
- experience in finance;
Avantages sociaux et autres
**Working hours**:
from 07am to midnight (8h/days + 30 minutes of lunch break)
40h/week
2 days off per week
Possibility to have 1 weekend off per month
Amplitude horaire
**Working hours**: from 07h am to 09h pm (8h/days + 30 minutes of lunch break)
Désolé, cet emploi n'est pas disponible dans votre région
9